Jeff Kiehn
Jeff Kiehn at Corwin Ford Spokane

Jeff Kiehn

Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.7
187 Reviews
4.7

187 Reviews

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187 Reviews of Jeff Kiehn

June 11, 2026

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Employee Rating

Service was great I will be back for more service. Jeff in service was very helpful More

by russ.kuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Corwin Ford Spokane responded

We’re pleased you found our Ford service excellent and that Jeff was very helpful. It’s great to know you’ll return for future maintenance. Let us know if there’s anything else we can assist with. Tyler Goutermout, General Manager

June 06, 2026

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Employee Rating

I have worked with Jeff Kiehn for 10 plus years and he has always been knowledgeable, honest, and got our Edge in and made sure the job was done on time. We have three fords now and we will always work wi More

by KIMKALLIS
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn

Jun 06, 2026

Corwin Ford Spokane responded

We’re thrilled Jeff’s expertise, honesty, and prompt service have kept your Ford Edge and other Fords in top condition over the past decade. Thank you for your ongoing trust in Jeff and our team. Tyler Goutermout, General Manager

June 05, 2026

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Employee Rating

They are careful with the vehicle when servicing which I appreciate, and Jeff always keeps me informed of what's happening and when. Never any surprises, very easy every time More

by LUKEWBERG
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn

Jun 05, 2026

Corwin Ford Spokane responded

It’s wonderful to know our team treats your Ford with care and that Jeff keeps you informed. We’re glad service has been smooth and transparent for you at every visit. Thank you for sharing your experience! Tyler Goutermout, General Manager

May 20, 2026

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Employee Rating

Love the thorough checks with video and photo documentation, to add to what the person is telling me over the phone More

by jana.wipf
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn

May 20, 2026

Corwin Ford Spokane responded

We’re glad the photo and video updates alongside our phone calls provided clarity during your Ford Explorer service. Jeff will be happy to hear your kind feedback, and we look forward to assisting you again. Tyler Goutermout, General Manager

May 20, 2026

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Employee Rating

They are very caring, knowledgeable and trustworthy and respectful I can trust what they say and what they do. More

by KITTYREDD
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn

May 20, 2026

Corwin Ford Spokane responded

We’re delighted Jeff and our team provided caring, knowledgeable service for your Ford Bronco Sport. Thank you for trusting us and for your kind words. We look forward to helping with your next service appointment. Tyler Goutermout, General Manager

May 17, 2026

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Employee Rating

Everything went great except when I made my appointment I told them I needed the serpentine belt replaced. Evidently that wasn't put on the order form even after I called and asked them how long the job woul More

by HATCH54
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn

May 17, 2026

Corwin Ford Spokane responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you. Tyler Goutermout, General Manager

May 13, 2026

Dealership Rating
Employee Rating

Delivered scheduled service on time Car was done when promised with no issues Very satisfied More

by andy
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn

May 13, 2026

Corwin Ford Spokane responded

It’s great to hear your Ford F-150 service was completed when promised and without any issues. Jeff and the service staff are happy you’re very satisfied. Tyler Goutermout, General Manager

May 12, 2026

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Employee Rating

Excellent service from identifying the issues with my truck to repair and return. The text service of keeping the client informed was assume. More

by fseymour67
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn

May 13, 2026

Corwin Ford Spokane responded

We appreciate your feedback on how our team identified the issues with your Ford F-250, completed the repairs, and returned it promptly. We’re glad the text updates kept you informed throughout the process. Thank you for trusting us with your truck. Tyler Goutermout, General Manager

May 12, 2026

Dealership Rating
Employee Rating

Jeff did everything possible to get my car back on the road after a catastrophic failure, and helped me complete the greatest road trip of my life. He kept me updated every step of the way, and my car is More

by jacksonbschneewest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Corwin Ford Spokane responded

It’s great to hear Jeff was able to get your Ford Escape back on the road after that major issue and keep you updated the entire time. We’re glad your vehicle ran like new and that you could enjoy such an incredible road trip. Thank you for the five-star rating and for sharing your experience! Tyler Goutermout, General Manager

May 10, 2026

Dealership Rating
Employee Rating

Jeff is great to work with and always makes sure I'm taken care of. I don't like working with any other advisor. More

by JENDROBRANDON
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn

May 11, 2026

Corwin Ford Spokane responded

It’s fantastic that Jeff consistently ensures your Ford F-150 is well looked after. Thank you for trusting Jeff with your service needs. We look forward to your next visit. Tyler Goutermout, General Manager

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