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Jeff Kiehn
Jeff Kiehn at Corwin Ford Spokane

Jeff Kiehn | Page 2

Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.7
187 Reviews
4.7

187 Reviews

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187 Reviews of Jeff Kiehn

May 08, 2026

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Employee Rating

Bad service, lied to me. There is a problem with my car and Ford/Lincoln won't even admit the problem. More

by REKROPP9336
Recommend Dealer
No

Other Employees Tagged: Jeff Kiehn

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May 13, 2026

Corwin Ford Spokane responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Tyler Goutermout, General Manager

May 08, 2026

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Employee Rating

Poor communication regarding when vehicle would be ready by service advisor and management. Pick up service was good More

by SDSCHNURMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 13, 2026

Corwin Ford Spokane responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Tyler Goutermout, General Manager

May 07, 2026

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Employee Rating

The dealership was very accommodating and polite. They had my car ready to go the same day. More

by ashleynakia
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn

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May 07, 2026

Corwin Ford Spokane responded

We’re grateful you found our team accommodating and polite. It’s wonderful your Ford Explorer was ready the same day. Thank you for trusting us with your service. Tyler Goutermout, General Manager

May 05, 2026

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Employee Rating

We like Corwin. They have always treated us right! And we Love our new F450. More

by BRENT.SMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Gardner, Freddy Rodriguez, Keith Trowbridge, Kayla Lambert, Kolten Heck, Bob Chapman, Francisco Jimenez, Kiley Knighten, Ethan Sherrett

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May 05, 2026

Corwin Ford Spokane responded

It’s wonderful to hear you’ve always felt treated right by our team. We’re thrilled you’re enjoying your Ford F-450. Thanks for sharing your positive experience. Tyler Goutermout, General Manager

May 01, 2026

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Employee Rating

Prompt, efficient, proactive thinking ahead to make sure that my visit was his trouble free as possible More

by Dnjdahl
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn

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May 01, 2026

Corwin Ford Spokane responded

It’s wonderful to hear that Jeff’s prompt, efficient, and forward-thinking approach made your Ford F-350 service visit trouble-free. We look forward to assisting you at your next appointment. Tyler Goutermout, General Manager

April 29, 2026

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My service manager Jeff always takes great care to ensure my vehicle is serviced quickly and thoroughly. His professionalism and knowledge is of the highest quality. More

by RANGERJKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

Corwin Ford Spokane responded

We’re pleased to hear that Jeff provided prompt and thorough care for your Ford. His professionalism and expertise make a noticeable difference. Thank you for sharing your experience. Tyler Goutermout, General Manager

April 29, 2026

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Employee Rating

I brought my truck in because it wanders all over the road. The shop found nothing wrong, they lowered the air pressure and said it was good. It is just as bad still drives horribly. More

by Manderson44
Recommend Dealer
No

Other Employees Tagged: Jeff Kiehn

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May 02, 2026

Corwin Ford Spokane responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Tyler Goutermout, General Manager

April 26, 2026

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Employee Rating

Great I had a great experience with this dealership from start to finish. The staff was professional, friendly, and took the time to answer all of my questions without making me feel pressured. They made th More

by seidlerbrittnie023
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn

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Apr 26, 2026

Corwin Ford Spokane responded

Jeff and our service team were thrilled to hear your Ford F-150 visit was smooth, friendly, and professional. Thank you for sharing your feedback, and please reach out if we can help again. Freddy Rodriguez, Service Manager

April 22, 2026

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Employee Rating

Jeff Keen is my go-to guy. He always take good care of me and is my preferred person to catch when I’m in there. More

by WATERSBOATRACING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Trowbridge

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Apr 22, 2026

Corwin Ford Spokane responded

It’s wonderful to hear Jeff continues to take excellent care of you and your Ford F-150. Thank you for trusting us with your service needs and we look forward to your next visit. Freddy Rodriguez, Service Manager

April 18, 2026

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Employee Rating

The Service department always does an excellent job! We also bought a F-150 last October with Emily and she did an amazing job too! More

by KIMKALLIS
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn

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Apr 18, 2026

Corwin Ford Spokane responded

We’re thrilled our service department consistently meets your needs and that your Ford F-150 purchase last October was handled so well by our sales team. Your feedback truly means a lot to us. We look forward to working with you again. Freddy Rodriguez, Service Manager

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