Kim Gonzales

Everyone was excellent & treated us very well. Dawson was a wonderful sales person. Kim in the service department was also excellent, she kept me well informed as to what was going on at all times. Dawson was a wonderful sales person. Kim in the service department was also excellent, she kept me well informed as to what was going on at all times. More

by MARV.WOLTER53 Verified Customer Verified Customer

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My service rep was fantastic to work with and communicated well with the status of repairs communicated well with the status of repairs More

by weber5022 Verified Customer Verified Customer

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Kim and Service was awesome! Made sure to listen well when I was explaining the issues I had and insured that what I wanted fixed was taken care of. She also made sure my service Made sure to listen well when I was explaining the issues I had and insured that what I wanted fixed was taken care of. She also made sure my service hours were looked at and helped with a coupon that I forgot. The tax in the shop fix the car perfectly and I drove away happy. More

by BryanJenz Verified Customer Verified Customer

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They were right on time. Theyvwere very pleasant. I got to watch the Brewers while I waited. Theyvwere very pleasant. I got to watch the Brewers while I waited. More

by scottstern Verified Customer Verified Customer

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Great overall experience! car was in for a check engine light and they had the car back same day. Kim was a pleasure to work with! car was in for a check engine light and they had the car back same day. Kim was a pleasure to work with! More

by formula381 Verified Customer Verified Customer

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Friendly service rep, also very helpful providing updates …. Service was completed ahead of time and professionally …. Service was completed ahead of time and professionally More

by Kimick1 Verified Customer Verified Customer

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I’ve used Boucher for all of my service needs over the last 20 years. Always a great experience. Well done as always. Thank you! last 20 years. Always a great experience. Well done as always. Thank you! More

by KIMBERLY.GONZALES2 Verified Customer Verified Customer

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Service was OUTSTANDING AS USUAL .Mechanic TOM YOUNG ,has serviced my 2011, F250 Diesel Truck since I purchased it right from the factory. I always request TOM for my service work. He is an OUTSTANDING DIES serviced my 2011, F250 Diesel Truck since I purchased it right from the factory. I always request TOM for my service work. He is an OUTSTANDING DIESEL MECHANIC, second to none. Make sure you keep him, and give him a raise! More

by RBCKOGEE Verified Customer Verified Customer

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I have purchased several vehicles from Gordie Boucher of West Bend over the past years. Three years ago my wife and I moved to Tennessee. When I looked to replace my F-150 with a 2021 model I checked four West Bend over the past years. Three years ago my wife and I moved to Tennessee. When I looked to replace my F-150 with a 2021 model I checked four dealerships in Tennessee. The four dealerships together did not equate to one Boucher! I am 1400 miles round trip from Boucher and I still decided to order my new truck from them. That should speak volumes about their dealership. From Chris Flynn and David Brooks all the way down they are an exceptional team. Could not be more pleased! More

by BRUCE564 Verified Customer Verified Customer

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Needs an increased focus on customer satisfaction which is sorely lacking especially in the service department- won’t be having anything done there in the future. is sorely lacking especially in the service department- won’t be having anything done there in the future. More

by LARLYNMIL Verified Customer Verified Customer

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