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Kevin Ortega
Kevin Ortega at Norm Reeves Honda Superstore North Richland Hills
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Kevin Ortega

Salesperson

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.9
21 Reviews
4.9

21 Reviews

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21 Reviews of Kevin Ortega

November 18, 2024

Dealership Rating
Employee Rating

A good experience overall without ant gimmicks or games that you normally experience at other dealerships. More

by Charles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Chipman

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Nov 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new-to-you Honda, Charles! We'd like to learn more about your car-shopping experience so that we can give you a five-star experience next time. Thank you!

November 05, 2024

Dealership Rating
Employee Rating

Kevin was very friendly and very informative about my new car. Excellent job from handling my trade in, financing and sales. More

by jrstandley1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bethany Abbott , Anthony Hall

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Nov 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda! It sounds like everything combined together to make a rewarding experience for you from financing to sales. Thanks for the positive feedback, especially for Kevin! We'll see you next time.

October 20, 2024

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Employee Rating

The customer service processes have declined since Huggins sold. Hailey is still the best salesperson but when she’s not there, services fail to meet my expectations. More

by tomte33x0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Hailey Owens, Yvette Garza

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Oct 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback and would like to learn more about your recent visit. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com at a time that works for you.

October 13, 2024

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Employee Rating

Kevin and Weston did an amazing job! They made my experience a very smooth process. Kevin was very knowledgeable about his vehicles! He found me the perfect car! Weston was knowledgea More

by rashaja4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Weston King

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Oct 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're grateful for your 5-star rating! It was a pleasure serving you, and we invite you to stop by anytime.We're grateful for your 5-star rating! It was a pleasure serving you, and we invite you to stop by anytime.

September 13, 2024

Dealership Rating
Employee Rating

Zach in service, Kevin O in sales, Evelyn and and Anthony in processing provided outstanding customer service More

by Maryjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hailey Owens, Issac Moya , Anthony Hall

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Sep 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's what we like to hear, Maryjo! We're happy that Zach, Kevin, Evelyn, and Anthony were reasons for your successful service visit for your Honda. Thanks for letting us know, and we hope to see you again!

September 12, 2024

Dealership Rating
Employee Rating

Amazing customer service, extremely helpful, and professional. Both Kevin Ortega and Anthony Hall helped us understand the process and answered all of our questions that we had. They went above and More

by cdmjcp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Hall

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Sep 12, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the glowing review! We're happy to hear you were satisfied and hope to assist you again soon.

August 22, 2024

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Employee Rating

Very pleasant experience They were very helpful and experienced. I will definitely recommend them to my friends More

by Carolmmmartin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

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Aug 22, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your kind words and great review! Feel free to contact us anytime you or your car need assistance.

August 05, 2024

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Employee Rating

My car buy experience is pretty good. I would love to suggest my friend. Like it. More

by khadkag97798
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yvette Garza, Alex Golbuff

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Aug 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your review with us! We're glad you enjoy your experience, and we hope you enjoy your next drive in your new ride.

June 12, 2024

Dealership Rating
Employee Rating

The staff at Norm Reeves were very friendly and professional. I will definitely shop there again. More

by Sharonsen12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We look forward to assisting you again in the future.

May 18, 2024

Dealership Rating
Employee Rating

I highly recommend. It's a nice place and customer service is great. Big thanks to Jasmine she was super helpful and kind. More

by ghada Ghebrial
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jorge Garcia, Jasmine Granillo

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May 22, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for recommending us! We're thrilled to hear that you had a positive experience, and we'll be sure to pass along your kind words to Jasmine. We appreciate your support!

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