Kevin Laplanche
Kevin Laplanche at Mercedes-Benz of Cutler Bay
Refer Me

Kevin Laplanche

Service Consultant

Mercedes-Benz of Cutler Bay

10701 SW 211 St
Cutler Bay, FL 33189

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5.0
20 Reviews

Dealership Experience

10 yrs, 6 mos

Industry Experience

22 yrs, 10 mos

Languages Spoken

Creole Creole

English English

5.0

20 Reviews

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20 Reviews of Kevin Laplanche

October 24, 2024

Dealership Rating
Employee Rating

They are very good at making you feel like a family, Kerving is a great example of how to make yourself feel good More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Mercedes-Benz of Cutler Bay responded

Thank you for your kind words! We're thrilled to hear that our team made you feel like part of the family. Providing exceptional service is what 'The Cutler Bay Way' is all about! Warmest Regards, Oliver Ortiz Sales Manager Mercedes-Benz of Cutler Bay P: 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

August 31, 2024

Dealership Rating
Employee Rating

I've had a relationship with this dealership going on 20 years. The team is professional, works with integrity and has gained my trust. In the automotive industry, as a female customer, that's of utmost imp More

by Suzana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kalias

Sep 02, 2024

Mercedes-Benz of Cutler Bay responded

Thank you so much for choosing Mercedes-Benz of Cutler Bay! Please let us know if we can be of any more assistance. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 30, 2024

Dealership Rating
Employee Rating

He is a very good employee The service was excellent The installation is very nice More

by jgalvez1973
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

January 29, 2024

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Employee Rating

Excellent and professional service from the entire team and very important from Damian Rodriguez..5 stars. More

by isaacJr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lorenzo Veloz, Damian Rodriguez , Adrian Lee Sang, Carlos Vazquez

Jan 29, 2024

Mercedes-Benz of Cutler Bay responded

Isaac, Thank you for taking the time to share your thoughts on working with Damian and our team. We're glad to hear we delivered such a great experience! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

December 04, 2023

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Employee Rating

I recently visited Mercedes Benz of Cutler Bay and was thoroughly impressed. The staff was professional and knowledgeable, making my car buying experience smooth and enjoyable. The showroom was immaculate More

by arnaldo
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Maya , Herbert Kanzki

Dec 04, 2023

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 22, 2023

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Employee Rating

My family & I have been with mercedes benz of cutler bay over 10+ years. Professional, welcoming, they listen to your needs/concerns and never let you leave unhappy which is something I have appreciated thr More

by Stephani Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oliver Ortiz

Oct 23, 2023

Mercedes-Benz of Cutler Bay responded

Ms. Miranda, Thank you for your very kind review. Oliver and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

September 30, 2023

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This is my fourth car I’ve purchased from Mercedes Cutler Bay. Laura was wonderful to work with a true professional . She very knowledgeable and most of all respectful of my time. More

by Msgonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Mercedes-Benz of Cutler Bay responded

We are very happy to hear that Laura provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

September 21, 2023

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I have had an excellent experience at this dealership. Every single person I have encountered has been really pleasant and professional. This dealership is run exceptionally well, both the sales and servi More

by ekessous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2023

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

September 15, 2023

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Employee Rating

Laura and Kevin from Mercedes of Cutler Bay has provided me with the best customer service. It is a pleasure working with them and are the main reason I keep buying Mercedes. The are friendly, professional More

by Julina Jensen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2023

Mercedes-Benz of Cutler Bay responded

Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 10, 2022

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Employee Rating

Came in to service my GLC300. Kevin was very professional and made sure everything went smooth. Great customer service at MBCB. Highly recommend. More

by wendy lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022

Mercedes-Benz of Cutler Bay responded

Wendy, We are very happy to hear Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

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