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Kevin Flanagan
535 Reviews
I started here at Smythe Volvo at the age of 18 as a porter. Over the last 30 years I became an Apprentice Mechanic, Mechanic, Sales Consultant, Sales Manager, General Manager, Owner then President/CEO. My favorite aspect of working at Smythe Volvo is the interaction with our customers. It's a pleasure to get to know them personally and to see them happy with our level of service. My favorite Volvo model is the 1965 P1800. It's a sporty and extremely durable vehicle that signifies the heritage of Volvo. It's silhouette can be seen in the Smythe Volvo logo. Outside of work my complete focus is on my wonderful wife and six children.
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535 Reviews of Kevin Flanagan
October 15, 2011
I have been a Smythe Volvo customer for over 30 years. My experience with Smythe has always been exceptional. They know me by name and treat me with respect. They are always accommodating if I have an em My experience with Smythe has always been exceptional. They know me by name and treat me with respect. They are always accommodating if I have an emergency repair. The quality of the service is impeccable. Repairs are always done correctly the first time. With advance notice I am provided with a loaner so I can get to work. I am not young and I have had a lot of experience dealing with all kinds of service professionals. Smythe Volvo is the platinum standard in customer service and should be involved with teaching other service professionals how it is done. More
by BarbaraKoch
Other Employees Tagged: Sean Flanagan, Tom Coward, Doug MacAdam , Nick Pavano, Tony Plesh, Kevin Flanagan, Sean Flanagan, Doug McCallum, Tony Pleshe, Tom Coward, Nick
September 30, 2011
Everyone at Smythe Volvo deserves recognition because of their handling of all types of customers. If you have ever question yourself about the repairs and work on your auto actually being done- DON'T- bec their handling of all types of customers. If you have ever question yourself about the repairs and work on your auto actually being done- DON'T- because Sean and his Team (Tony, Tom, Gary, Nick) make sure that it is done. We had a very unfortunate incident with our XC70 and the professionalism of our Salesperson (Craig Melquist) went beyond what I had even imagine would happen in resolving our situation. But that is the way everyone that I have come into contact with at Symthe Volvo has been. We have owned and purchased 6 Volvos 2 of which are still in the family somewhere in Minnesota and Colorado. Smythe Volvo is not a "Typical" dealer but a dealer that genuinely listens, acts and produces. If you want to be treated like someone rather than a number visit this establishment take a test drive and see what I am talking about. More
by jmalfetti
Other Employees Tagged: Sean Flanagan, Tom Coward , Craig Melquist, Nick Pavano, Tony Plesh, Craig Melquist, Sean, Tony and Kevin
September 29, 2011
The dealership and all of it's associates I've dealt with have been courteous, professional, prompt, polite and thorough. This is my second purchase from Smythe Volvo and I would highly recommend them. have been courteous, professional, prompt, polite and thorough. This is my second purchase from Smythe Volvo and I would highly recommend them. More
by vince3215
Other Employees Tagged: Kevin Flanagan
July 31, 2011
THEY ARE LIKE FAMILY! THEY DO NOT TRY TO SELL YOU WHAT IS NOT APPROPRIATE FOR YOUR NEEDS. THEY EXPLAIN EVERYTHING VERY CLEARLY. THE SERVICE DEPARTMENT IS OUTSTANDING THIS IS OUR FOURTH VOLVO PURCHASED FRFOM NOT APPROPRIATE FOR YOUR NEEDS. THEY EXPLAIN EVERYTHING VERY CLEARLY. THE SERVICE DEPARTMENT IS OUTSTANDING THIS IS OUR FOURTH VOLVO PURCHASED FRFOM SMYTHE VOLVO. More
by SANBUD28
Other Employees Tagged: KEVIN FLANNERY
January 21, 2010
I have been with Smythe for 4 cars now and couldn't be happier. They have been the best in both service and sales. My experiences with other car dealerships have always driven me back to Smythe. The servi happier. They have been the best in both service and sales. My experiences with other car dealerships have always driven me back to Smythe. The service advisors are extremely knowledgeable and go the extra mile when it is needed. The proximity to the Midtown Direct (2 blocks) train is really convenient. The sales department is very low pressure and I like that you deal with one person (my guy is Craig) from start to finish. When I bought my last Non-Volvo I spent 2 hours in the Finance Managers office as he tried to sell me everything under the sun. You won't find this at Smythe. One Salesperson from start to finish. It is truly run as a family owned business. I highly recommend Smythe Volvo! You guys are the best! More
by mcbriar33
Other Employees Tagged: Sean Flanagan, Tom Coward, Doug MacAdam, Scott Jackson , Stephen Bergamo, Chris Henriksen, Craig Melquist, Nick Pavano, Tony Plesh, Tom Rzasa, Everyone
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