Kenneth Chang

I have been shopping for Audi Q7 Prestige White with black interior for few months, and purchased from Audi Rockville. I had a great experience at Audi Rockville! and Kenneth Chang helped me get a great black interior for few months, and purchased from Audi Rockville. I had a great experience at Audi Rockville! and Kenneth Chang helped me get a great deal. I am from Richmond, VA and almost talked to every dealership in 100 miles radius and Rockville beat them all. Rockville Audi is very transparent in their purchase process, and disclosing all discounts they can offer. I made the deal without even looking at the car or test drive. Ken Chang was super supportive with speedy response and we had finalized deal just over couple of phone calls. The entire process was very smooth once we reached the dealership, and took a quick test drive, and finished the paper work. I shared my purchase details with other Audi dealerships, and everyone agreed that they cannot beat that price. I recommend Audi Rockville with 5 star rating for anyone who is looking to buy/lease an Audi in Mid-Atlantic. I bet no one can beat the pricing and customer service they offer. More

Report | Print

The entire team was fantastic and very talented. They assisted us through our new but very enthusiastically. Kenneth Chang was very knowledgeable and patient through the process of buying. Moe Malla They assisted us through our new but very enthusiastically. Kenneth Chang was very knowledgeable and patient through the process of buying. Moe Mallah and Jean-Marc were very pleasant and thorough and made the end to end process of buying very easy! More

Report | Print

Everyone was great! Highly recommend and they made the experience easy from start to finish. Highly recommend and they made the experience easy from start to finish. More

Report | Print

Kenneth was great. He was not your typical sales rep. He made the process a breeze and was very informative while not putting pressure on you or making you feel rushe He was not your typical sales rep. He made the process a breeze and was very informative while not putting pressure on you or making you feel rushed. More

Report | Print

Kenneth was amazing. This was the best car buying experience I have ever had. Everything from start to finish was fast and smooth. This was the best car buying experience I have ever had. Everything from start to finish was fast and smooth. More

Report | Print

I enjoyed this dealership, staff, straightforward pricing, communication and energy! I definitely will be revisiting! pricing, communication and energy! I definitely will be revisiting! More

Report | Print

I bought CPO vehicle Q7 and had a problem with Adaptive Cruise Control in a week. I called several times with no response and emailed with no response. This is not what I was hoping for, unsure if the defe Cruise Control in a week. I called several times with no response and emailed with no response. This is not what I was hoping for, unsure if the defective car is sole to me. When I called yesterday, the agent kept on forwarding the call to the manager and no one called despite reaching out for a week. It's not even 10 days since I bought this car. Lastly, I have no clue about registration and very frustrating experience. More

Report | Print

Kenneth was great! I was looking to buy a Q5 plug-in hybrid and he had the car all charged and ready to test drive the moment I walked into the dealership. Kenneth w I was looking to buy a Q5 plug-in hybrid and he had the car all charged and ready to test drive the moment I walked into the dealership. Kenneth was also well-versed in the nuance changes across each of the model years and trim levels (yes, a lot of other sales guys don’t know their details). In negotiations, he was rather transparent with the things that needed to be done on the car I was trading in. I say transparent because the Carfax I still had access to after selling the vehicle showed all of the repair items Kenneth mentioned about, such as replacing the windshield because of a small crack that would pass Virginia state inspections but not the Maryland one. I was a little doubtful in the beginning but Carfax proved my doubts wrong. All in all, less the usual sales charades (“let me ask my manager”), and the PermaGuard xx, the sales transaction went very smoothly. More

Report | Print

Ken has explained every details of trade-in and the used Q5 SUV. Vary good service obtained from Ken. Appreciated! Q5 SUV. Vary good service obtained from Ken. Appreciated! More

Report | Print

All the members of the team were comptent, friendly and very respectful. The senior brand specialist, Ken, who tended us, was really patient, helpful and professional, helped me thru all the steps before very respectful. The senior brand specialist, Ken, who tended us, was really patient, helpful and professional, helped me thru all the steps before, during and after the purchase. It was really a pleasant experience for me in the end. More

Report | Print