Kelvin Bratcher
Kelvin Bratcher at INFINITI of South Bay

Kelvin Bratcher | Page 3

Owner & Executive Manager

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

4.6
34 Reviews
4.6

34 Reviews

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34 Reviews of Kelvin Bratcher

August 23, 2022

Dealership Rating
Employee Rating

Everardo of Infiniti of South Bay had diligently pursued tracking down a used sun visor for my G35, This required a sustained effort. Once it arrived at the dealership, Everardo telephoned me with the More

by ISOLDEGATTO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz , Ever Villalobos

Sep 25, 2022

INFINITI of South Bay responded

Thank you so very much for recognizing the extra effort that Ever put forth to locate the used visor for your G35. It was great that we were able to get you in the same day and install the part. Glad you liked the hand-wash, there's nothing like a clean car. Carlos Robles Service Manager INFINITI of South Bay

January 03, 2022

Dealership Rating
Employee Rating

They provided me with the best customer service and were very transparent throughout the entire process which made things go smoothly and efficiently More

by MRAMI050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Anita Ruiz, Larry Harris, Carlos Robles, Jaime Zamora , Jerry Vargas, Ever Villalobos

Jan 04, 2022

INFINITI of South Bay responded

Thank you! We are pleased to hear that our team provided you with the best customer service and were honest and upfront throughout the entire process. We hope you enjoy your new ride! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

November 08, 2021

Dealership Rating
Employee Rating

People over there are very nice and helpful. I will definitely recommend infiniti South Bay to my neighbors. More

by SHARONROAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Larry Harris, Carlos Robles , Zach Maynard, Matt Murillo, Ever Villalobos

Nov 09, 2021

INFINITI of South Bay responded

Thank you for leaving us this great review, Sharon! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

August 10, 2021

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Employee Rating

Candace always does an amazing job! Very professional and very thorough. Candace is the #1 reason I would have stayed with Infiniti, but you were unable to offer a fair price for the trade. I opted for the M More

by STEVE@POZINATION.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Harris

Aug 11, 2021

INFINITI of South Bay responded

Thanks for your outstanding review, Steve! I'm very happy to hear that Candace was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

July 25, 2021

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Employee Rating

Customer service is excellent. Upon arrival a sales person provided lots of Information regarding the cars we wanted to see. We also got quotes of cars and decided to buy one with a good price and apr. More

by Raquel Sanchez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kas Yeganeh, Larry Harris

Jul 26, 2021

INFINITI of South Bay responded

Raquel, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Andy Kim INFINITI of South Bay Sales Manager

June 21, 2021

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Employee Rating

Service was excellent! The staff was very attentive and nice. I was satisfied with the completion of the work done More

by SPASORDAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Larry Harris, Carlos Robles , Zach Maynard, Candice Roxas, Ever Villalobos

Jun 22, 2021

INFINITI of South Bay responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

May 25, 2021

Dealership Rating
Employee Rating

The service department ordered the necessary parts for replacing the rear subframe assembly and telephoned me when the parts arrived. I dropped off my car in the morning and was given a ride home. In the More

by ISOLDEGATTO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ever Villalobos, Rudy, the porter, and Marlene, the cashier

May 26, 2021

INFINITI of South Bay responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

May 06, 2021

Dealership Rating
Employee Rating

Infiniti of South Bay gave me excellent service with an oil change, replacing drive belts, replacing rear brakes, resurfacing rotors, and replacing the engine air filter. While I was awaiting warranty app More

by ISOLDEGATTO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ever Villalobos, Porters Danny and Rudy.

May 07, 2021

INFINITI of South Bay responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at INFINITI of South Bay was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

May 03, 2021

Dealership Rating
Employee Rating

Thank you for the kind service.But, When I first signed Thank you for the kind service. But, When I first signed the car and the service content was different, I was embarrassed. Because the owner has cha More

by CRBRTMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Anita Ruiz, Kas Yeganeh, Larry Harris, Carlos Robles , Wilson Chihuahua, Zach Maynard, Candice Roxas, Ever Villalobos

February 18, 2021

Dealership Rating
Employee Rating

My car was serviced for an oil change. A car wash was also provided. I had to wait for a while for completion but it was worth the wait. More

by SJYWIRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Anita Ruiz, Kas Yeganeh, Larry Harris, Carlos Robles , Wilson Chihuahua, Zach Maynard, Candice Roxas, Ever Villalobos

Feb 19, 2021

INFINITI of South Bay responded

We are glad to hear you enjoyed your recent visit to our service department. At INFINITI of South Bay we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Please let us know if there is anything else that we can assist you with. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

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