Kelli Gilliam
Kelli Gilliam at Nissan of Cool Springs
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Kelli Gilliam

Certified Sales & Leasing Consultant

Nissan of Cool Springs

212 Comtide Court
Franklin, TN 37067

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4.6
11 Reviews

Dealership Experience

3 yrs, 8 mos

4.6

11 Reviews

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11 Reviews of Kelli Gilliam

March 25, 2025

Dealership Rating
Employee Rating

Kelli is great! She keeps the process of buying a car fun. Kelli is extremely knowledgeable about all of the cars features. Peyton in financing is really nice and he More

by sdavis201
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peyton Sevigny

Mar 29, 2025

Nissan of Cool Springs responded

Good morning, S Davis and thank you so much for making the start of our day so wonderful. We’re so happy to hear you loved Kelli, we think she is amazing, as well. We also really appreciate the 5 stars you gave her. Hope you have a fabulous day!

March 20, 2025

Dealership Rating
Employee Rating

Today I purchased a car from this dealership, and I had an outstanding experience. The sales representative ( Ms.kelli) was extremely professional, responsive, and made the entire process calm and easy for More

by Fatima
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Newton, Peyton Sevigny

Mar 23, 2025

Nissan of Cool Springs responded

Hello Fatima and thank you so much for the 5 stars and wonderful shout out to Kelli and the staff here at Nissan of Cool Springs. We appreciate having you as part of our Nissan family and hope to continue doing business with you for many years!

March 10, 2025

Dealership Rating
Employee Rating

Kelli was amazing throughout the entire process of purchasing our Nissan Kicks. She is a very nice person, she was always transparent and I 100% recommend her to anyone looking to purchase a Nissan to More

by Gabycf397
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Harper

Mar 13, 2025

Nissan of Cool Springs responded

Hello, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

March 09, 2025

Dealership Rating
Employee Rating

Kellie was a pleasure to work with and made our buying experience so easy. The entire Cool Springs team was so nice and accommodating. Couldn’t recommend them enough!! More

by Tonya.rickard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2025

Nissan of Cool Springs responded

Hi Tonya, thank you so much for your positive comments about Nissan of Cool Springs! Please let us know if there is anything else we can do for you; we are more than happy to help! Regards, Mark Hepler (615) 790-2500

March 08, 2025

Dealership Rating
Employee Rating

The experience was amazing. Kelly was so good and took her time with me. I will always go back to Nissan of Cool Springs. More

by gjkoeberl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bishoy Rizk, Cameron Newton

Mar 09, 2025

Nissan of Cool Springs responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2025

Dealership Rating
Employee Rating

Kelli is awesome. I was skeptical about coming however when I made it it was awesome a great experience More

by ska5471
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Harper, Willie Phillips

Mar 10, 2025

Nissan of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 01, 2025

Dealership Rating
Employee Rating

My family had a wonderful experience at Nissan of Cool Springs we wanted to thank Willie and Raj and Kellie and Bishoy Corey for making our car buying experience smooth it was pleasant and fun I highly r More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bishoy Rizk, Willie Phillips, Raj Thakor Jr , Corey Harper

Mar 04, 2025

Nissan of Cool Springs responded

Hello Dave, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Regards, Mark Hepler (615) 790-2500

February 21, 2024

Dealership Rating
Employee Rating

Excellent experience! Francisco was very easy to deal with and very professional! Financing was easy and quick! I would definitely buy from Cool Springs Nissan again! More

by Baltimore23YAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francisco Granados

Feb 24, 2024

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 03, 2023

Dealership Rating
Employee Rating

Worst dealership I have ever been to, first had to wait 3 hours for them to supposedly clean the car I was buying then get insulted with my check was denied by some online service they use now I have to driv More

by Ktaylor40s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cameron Newton , Darius Fields

Oct 26, 2023

Nissan of Cool Springs responded

Ktaylor40s, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Thank you for the opportunity and we hope to be able to work with you in the future. Thank you, Amber 615-261-7315

May 29, 2023

Dealership Rating
Employee Rating

The staff were very friendly and professional, we were treated very respectful and courteous. I would do business with this dealership again and would recommend them if you’re looking for a good vehicle. More

by Alan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Roundy, Owen in sales

May 31, 2023

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

1

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