Kelley Kelly | Page 14

Uzma - Uzma - Uzma From the moment Uzma answered the phone, she was professional, knowledgeable and friendly. My husband and I arrived at closing time, and still Uzma t From the moment Uzma answered the phone, she was professional, knowledgeable and friendly. My husband and I arrived at closing time, and still Uzma took the time to show us the vehicle we were interested in purchasing. We returned the next morning for a test drive and I knew this was the car I was going to purchase. My husband questioned some chatter in the brakes, and Geoff Kelly was quick to respond and have the Jeep serviced to make sure all was well. As we waited for the finances to be determined, Uzma and I discovered we had friends in common and we enjoyed chatting about our children. Even thought I purchased a Jeep at Kelly Cadillac, Uzma made sure I was comfortable with the features of the Jeep before driving away. 1st class - car buying experience. More

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Great job Uzma!!! This is our third car we purchased from Kelly Cadillac. Uzma was very nice and sincere. When we need another car we will be back to see her. Thank you This is our third car we purchased from Kelly Cadillac. Uzma was very nice and sincere. When we need another car we will be back to see her. Thank you Mr. Kelly for helping us. You have a lot of very nice people working for you. More

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Top notch dealer! Friendly and professional dealership! No pressure. Everyone including owners are there for you and are trustworthy. Truely want you to be happy. They Friendly and professional dealership! No pressure. Everyone including owners are there for you and are trustworthy. Truely want you to be happy. They care about their customers satisfaction. More

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Used SRX Purchase We purchased an SRX from Kelly Cadillac and Uzma was our sales representative.The car was three years old but was spotless and had no signs of wear. U We purchased an SRX from Kelly Cadillac and Uzma was our sales representative.The car was three years old but was spotless and had no signs of wear. Uzma was very knowledgeable and patient explaining the cars systems. Every one we met during the process was friendly and made us feel confident and comfortable that they were trying to ensure we were well taken care of. More

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An excellent example of a dealership Not overpriced, not pushing the sale, forthcoming, considerate, and accommodating. These are just a few kind words of praise to the individuals I dea Not overpriced, not pushing the sale, forthcoming, considerate, and accommodating. These are just a few kind words of praise to the individuals I dealt with at Kelly Cadillac. I drove just over 870 miles to test drive and ultimately purchase a certified Cadillac from them and the whole time being treated like I was purchasing a new higher dollar automobile. I can't say enough about all the staff that my family and I came in contact with. Thank you for everything and an awesome family like experience!! More

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Outstanding Service Doug was our service manager and provided us with a very efficient and professional experience for the warranty Recall work on our ATS. He provided Doug was our service manager and provided us with a very efficient and professional experience for the warranty Recall work on our ATS. He provided my wife and me with a loaner vehicle( we live 30 miles from the dealership) and a very accurate time estimate for the repairs. It was the same family like experience that we felt during our new car purchases over the years at Kelly. Good people and great service! More

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No pressure, respectfully handled purchase. I purchased a used Cadillac last month and couldn't be happier with the experience. The sales representative was informative and polite, never pushy. I purchased a used Cadillac last month and couldn't be happier with the experience. The sales representative was informative and polite, never pushy. All of the employees made it a point to be welcoming without seeming contrived; the owners were present and stopped in to thank me personally. I noticed a small flaw in the leather before I left and was directed immediately to the service bay to make an appointment. Pretty impressive so far. More

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First Class People I have bought three Cadillacs from this dealer, and have been always treated with honesty, respect, and unbelievable friendliness. These peopl I have bought three Cadillacs from this dealer, and have been always treated with honesty, respect, and unbelievable friendliness. These people make buying a vehicle painless, and bend over backwards to please you, also have an understanding of what your looking for. This is unheard of at a lot of other dealers. And throughout my life had bought many vehicles. But none with the people skills as this place. The service here is really top notch ! THANKS KELLY CADILLAC, for everything you do! And making life easier in the auto buying and service world! Harold Stauffer More

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Happy customer Everyone at Kelly we met was professional, knowledgeble,& friendly . They were not high pressure. They explained pros & cons of various choices, & mad Everyone at Kelly we met was professional, knowledgeble,& friendly . They were not high pressure. They explained pros & cons of various choices, & made us feel comfortable. More

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Very Good It was a pleasant experience from start to finish! It was refreshing not having one sales person after another trying to sale you extra warranties, e It was a pleasant experience from start to finish! It was refreshing not having one sales person after another trying to sale you extra warranties, etc. on your new vehicle. More

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