

Kelia House
Internal Service Advisor
Volkswagen of Downtown Chicago
1111 N Clark St
Chicago, IL 60610
Industry Experience
2 yrs, 8 mos
51 Reviews
Write a Review51 Reviews of Kelia House
April 22, 2025
A dealership concerned with the satisfaction of each person they serve. Ethical and honest. You don't find that much now. person they serve. Ethical and honest. You don't find that much now. More
Other Employees Tagged: Clarence Smith
April 19, 2025
Friendly, professional, clean Kelia House was, and has been, very patient and helpful while trying to figure out what is wrong with my truck. She is very friendly and listens well. THANK YOU, KELIA. been, very patient and helpful while trying to figure out what is wrong with my truck. She is very friendly and listens well. THANK YOU, KELIA. More
Other Employees Tagged: Kelia House
April 15, 2025
Been coming to Volkswagen Downtown Chicago for a while now and It never disappoints. Staff is great at what they do. now and It never disappoints. Staff is great at what they do. More
Other Employees Tagged: Fernando Tapia
April 07, 2025
Kelia was wonderful to work with! She was personable, professional and made dropping off my car for service easy and painless! I appreciated her text communication updates. I look for She was personable, professional and made dropping off my car for service easy and painless! I appreciated her text communication updates. I look forward to working with her again. More
March 28, 2025
Attention was just OK iāve been there three times and really is ok . Very clean placeā really is ok . Very clean placeā More
Other Employees Tagged: Luis Tinoco, Alonzo Bass
March 25, 2025
If I could give Jimmy 100 stars, I would! From the moment I walked in, he greeted me like I was the most important person in the room (which, letās be honest, I kind of am). Jimmyās knowledge From the moment I walked in, he greeted me like I was the most important person in the room (which, letās be honest, I kind of am). Jimmyās knowledge of the products? Next level. I felt like I was being guided by the Jedi Master of sales. He was patient, insightful, and really listened to my needsāalmost like he had a crystal ball. But better, because he didnāt charge me for it. 😅 On top of being a sales genius, Jimmy's humor is next-level. I think I laughed more in that 30-minute chat than I did all year. I came in for a new gadget and left with a smile (and, of course, a great deal). Jimmy knows how to make the whole buying process feel like a breeze, and Iām pretty sure he could sell sand in a desertāif he wasnāt already too busy making my shopping experience unforgettable. 10/10, would recommend. Ask for Jimmy and prepare for a great time and a perfect deal. Heās basically the superhero of sales, but with better jokes More
Other Employees Tagged: Rocco Cesario, Jimmy Caprile, Davis Luckett, Baha Yer
March 20, 2025
Luis was great - clear communication and prompt responses. He also made sure to answer any questions I had. responses. He also made sure to answer any questions I had. More
Other Employees Tagged: Luis Tinoco , Larry Cohen
