Keith Shockency
Keith Shockency at Lima Auto Mall

Keith Shockency | Page 29

Service Manager

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

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4.9
357 Reviews
4.9

357 Reviews

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357 Reviews of Keith Shockency

August 01, 2019

Dealership Rating
Employee Rating

Repair/Service I had my corvette repaired from an accident and serviced for a noise problem. I am 100% completely satisfied that my car is fixed to my full expectat More

by LBONIFAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Taylor

July 24, 2019

Dealership Rating
Employee Rating

Got Fixed Had a problem with my Buick and they fixed it . Sounds and runs Great. I appreciate that you got my car back in and fixed it. Thank you More

by jean3854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 19, 2019

Dealership Rating
Employee Rating

Fast service. I was met as I drove in the door with a friendly greeting. We discussed service and I was in the lounge area in less than 2 min. More

by waskins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 18, 2019

Dealership Rating
Employee Rating

The employees were very nice. It was like they were your family. They were helpful and nice . They were friendly and didn't treat you like a number.. It was my first time there and More

by judymannburk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor , Eric Maenle

July 17, 2019

Dealership Rating
Employee Rating

Service The service on my car was great. The man I worked with in the service department was very friendly and knowledgable. The service at the cashier coun More

by mwise95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: DIANE RESCH, Cashier

Jul 31, 2019

Lima Auto Mall responded

As a dealership owned by the same family and having done business in the same town for over 100 years, we strive to make the entire experience here a great one. We apologize that your total experience did not meet that expectation. That said, we appreciate and have handled your concern with the staff here and look forward to creating a better experience for you on your next visit. Thank you again for your business and if you have any further questions, please reach out to us at 419-993-6000.

July 16, 2019

Dealership Rating
Employee Rating

Needed repairs following accident The dealership made it an incredibly easy process for me, they worked well with my insurance company and the work they did is excellent. They even mad More

by TRINITYXMICHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Taylor

July 13, 2019

Dealership Rating
Employee Rating

Professional service work The staff was very helpful and friendly. They got my car in and serviced quickly. They got the car done in less than an hour. More

by Logan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor , Eric Maenle

July 09, 2019

Dealership Rating
Employee Rating

Great job! We got our vehicle right in to the service department, but it wasn’t even necessary! She must have known the problem would be taken care of, because More

by DBODEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb

July 09, 2019

Dealership Rating
Employee Rating

Great Service! Very happy with the service group. Keith and Caleb have always been helpful and easy to work with. I would recommend this group for all service and re More

by RBAUCOM08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb

July 05, 2019

Dealership Rating
Employee Rating

Service They are always very friendly when I need to stop in. Always keeps me updated on the progress of my vehicle. Thank you so much. More

by rsassie193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor , Eric Dalrymple, Eric Maenle

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