Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Keith Mcginnis
Keith Mcginnis at Russ Darrow Toyota of West Bend
Refer Me

Keith Mcginnis

Service Advisor

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

Contact Me
4.7
26 Reviews
4.7

26 Reviews

Write a Review

26 Reviews of Keith Mcginnis

April 24, 2025

Dealership Rating
Employee Rating

Love the RD Dealership in West Bend. Always available and very professional. Would recommend to everyone. More

by jeanne.taylor57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 24, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

April 19, 2025

Dealership Rating
Employee Rating

Great place! Service is always great, I’ve never had any issues, pleasant and clean environment More

by AMUNDSON582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney , Danny

Report | Print
Apr 19, 2025

Russ Darrow Toyota of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

April 16, 2025

Dealership Rating
Employee Rating

Prompt service in spite of being heavily booked. Seemed rushed, but satisfied with the service More

by musicacmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 16, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

April 10, 2025

Dealership Rating
Employee Rating

Everything was taken care of properly and in a timely manner. Liked the video of them going over the car. More

by DOLL37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 10, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

April 04, 2025

Dealership Rating
Employee Rating

Very helpful and accommodating. I got a flat tire that morning, and they were able to get me in the same day and have my car finished before I was done with work. More

by Babybot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin, Mitch Darrow, Jordan Seagren, Abigail Lundberg, Nick Inman, Ryan Knepprath

Report | Print
Apr 05, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

March 27, 2025

Dealership Rating
Employee Rating

I’ve been here a few times for oil changes and warranty work. They have been great to deal with every single time! More

by Josh Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin

Report | Print
Mar 27, 2025

Russ Darrow Toyota of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

March 26, 2025

Dealership Rating
Employee Rating

Pleasant greeting! ! Worked fast and explained everything to me. Fast service. Very pleased with them More

by SMS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 26, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

March 23, 2025

Dealership Rating
Employee Rating

The problems were diagnosed promptly. A door handle was broken in the course of doing the work. They fixed the handle for free. All repairs done promptly. More

by cvstratman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 24, 2025

Russ Darrow Toyota of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

March 16, 2025

Dealership Rating
Employee Rating

Keith was vary professional as always. Everything was done in timely manner and he explained condition repot for my car. More

by arklitinskiy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 17, 2025

Russ Darrow Toyota of West Bend responded

Keith, Thank you for choosing Russ Darrow Toyota of West Bend. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

March 14, 2025

Dealership Rating
Employee Rating

Managed very well. Left sheboygan dealership because it's poorly run. The service in West bend is what it should be. I'm sure more people will be coming frim the sheboy More

by bretzer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abigail Lundberg

Report | Print
Mar 16, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

1
2
3

Dealership Inventory (92 Vehicles)

used 2020 Honda HR-V car, priced at $20,444
2020 Honda HR-V
used
Orangeburst Metallic exterior
Automatic
All-wheel Drive
$20,444
View Details
used 2023 Toyota Highlander car, priced at $35,760
2023 Toyota Highlander
used
White exterior
Automatic
Front-wheel Drive
$35,760
View Details
used 2023 Jeep Compass car, priced at $23,265
2023 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$23,265
View Details
used 2016 Ford F-150 car, priced at $15,745
2016 Ford F-150
used
Oxford White exterior
Automatic
Rear-wheel Drive
$15,745
View Details
new 2025 Toyota Corolla Hybrid car, priced at $28,837
2025 Toyota Corolla Hybrid
new
Celestite exterior
Automatic
Front-wheel Drive
$28,837
View Details
used 2021 Toyota Camry car, priced at $18,829
2021 Toyota Camry
used
Celestial Silver Metallic exterior
Automatic
Front-wheel Drive
$18,829
View Details
View All Inventory