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Keith Mcginnis
Keith Mcginnis at Russ Darrow Toyota of West Bend
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Keith Mcginnis

Service Advisor

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.9
22 Reviews
4.9

22 Reviews

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22 Reviews of Keith Mcginnis

April 04, 2025

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Employee Rating

Very helpful and accommodating. I got a flat tire that morning, and they were able to get me in the same day and have my car finished before I was done with work. More

by Babybot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin, Mitch Darrow, Jordan Seagren, Abigail Lundberg, Nick Inman, Ryan Knepprath

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March 27, 2025

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Employee Rating

I’ve been here a few times for oil changes and warranty work. They have been great to deal with every single time! More

by Josh Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin

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Mar 27, 2025

Russ Darrow Toyota of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

March 26, 2025

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Pleasant greeting! ! Worked fast and explained everything to me. Fast service. Very pleased with them More

by SMS3
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

March 23, 2025

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Employee Rating

The problems were diagnosed promptly. A door handle was broken in the course of doing the work. They fixed the handle for free. All repairs done promptly. More

by cvstratman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Russ Darrow Toyota of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

March 16, 2025

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Employee Rating

Keith was vary professional as always. Everything was done in timely manner and he explained condition repot for my car. More

by arklitinskiy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Russ Darrow Toyota of West Bend responded

Keith, Thank you for choosing Russ Darrow Toyota of West Bend. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

March 14, 2025

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Managed very well. Left sheboygan dealership because it's poorly run. The service in West bend is what it should be. I'm sure more people will be coming frim the sheboy More

by bretzer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abigail Lundberg

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Mar 16, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

March 09, 2025

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Employee Rating

This dealers employees are always very nice and friendly. I will be bringing my car here for service. More

by KATHYNAPOLILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abigail Lundberg

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Mar 09, 2025

Russ Darrow Toyota of West Bend responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

March 08, 2025

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Employee Rating

Kelth is a great guy. I met him for the first time and liked i. More

by patfarley219
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2025

Russ Darrow Toyota of West Bend responded

Thank you for choosing Russ Darrow Toyota of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

March 07, 2025

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Employee Rating

Friendly and knowledgeable staff. Quick and reliable service. That's why I always come back. Highly recommend. More

by dshouse517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Rob Martin, JEREMIAH PFLUGER, Abigail Lundberg, Nick Inman

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Mar 07, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

February 27, 2025

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Employee Rating

I received Prompt service. It was easy to schedule an appointment. Friendly staff met and explained service to me. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing about your experience with Russ Darrow Toyota of West Bend. We appreciate your business, Sue, and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

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