service was easy to schedule and completed quickly.
Kei was friendly, professional and honest - even asked if I had changed the cabin air filter recently rather than trying to upcharge like many other
Kei was friendly, professional and honest - even asked if I had changed the cabin air filter recently rather than trying to upcharge like many other places, and consulted with me about another service that is not necessary now, but will be in the future so that I could decide when to have it done.
More
by CDISTASIO
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2025 -
South Bay Hyundai responded
Thank you for taking the time to share your experience! We're so glad to hear that scheduling service was easy and that everything was completed quickly. Kei will be happy to know his friendly, professional, and honest approach stood out. It's important to us to provide transparency and give our customers the information they need to make the best decisions — no pressure, just support. We truly appreciate your trust and look forward to helping you again in the future!
I had a very easy time communicating with Kei and our car
is thankfully back to normal.
is thankfully back to normal.
More
by kevin.lubarsky
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2025 -
South Bay Hyundai responded
Thank you for the great feedback! We're so glad to hear that communicating with Kei was easy and that your car is back to normal. We'll be sure to pass along your kind words to Kei—he’ll really appreciate it. If you ever need anything in the future, we’re here to help!
Nice people working at the South Bay location.
The work done on my car was good and satified with time it took to do the job.
The work done on my car was good and satified with time it took to do the job.
More
by SIGNPAINT1
Verified Customer
Verified Customer
Service Price Transparency
May 20, 2025 -
South Bay Hyundai responded
Thank you for sharing your feedback and for recognizing the nice people at our South Bay location as well as the quality and timely service on your car. We’re glad to hear you were satisfied with the work done.
We’re sorry to see that your overall experience didn’t fully meet your expectations and only earned one star. If there’s anything specific we can do to improve or address any concerns, please feel free to reach out to us directly. We truly value your business and hope to have the opportunity to serve you better in the future.
great service.
Nice waiting room. There is coffee and a variety of snacks. Also, there is internet.
Nice waiting room. There is coffee and a variety of snacks. Also, there is internet.
More
by b_liebig
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2025 -
South Bay Hyundai responded
Thank you for your kind feedback! We’re glad you enjoyed our service and found the waiting room comfortable with coffee, snacks, and internet available. Creating a welcoming and convenient environment for our customers is very important to us.
We appreciate you taking the time to share your experience and look forward to serving you again!
Kei is absolutely the best.
Excellent communication and service. I would recommend South Bay Hyundai.
Excellent communication and service. I would recommend South Bay Hyundai.
More
by john@neonetworking.net
Verified Customer
Verified Customer
Service Price Transparency
Excellent service from Kei.
On time and very courteous--he was informative and responsive. Great job!
On time and very courteous--he was informative and responsive. Great job!
More
by LONNIEMURPHY
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2025 -
South Bay Hyundai responded
Thank you for your kind words! We’re glad to hear Kei provided you with excellent, timely, and courteous service. We appreciate your feedback and look forward to assisting you again!
Every time I visit, they are friendly and explain the
condition of my car in detail. While I am drinking coffee in the break room, they provide a perfect car repair along with a detailed explanation of t
condition of my car in detail. While I am drinking coffee in the break room, they provide a perfect car repair along with a detailed explanation of the cause. I will visit the dealer again next time.
More
by BAMLS1415
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2025 -
South Bay Hyundai responded
Thank you for sharing your experience! We’re so glad to hear that our team consistently provides you with friendly service and clear, detailed explanations. It’s important to us that you feel comfortable and informed while your car is being serviced. We truly appreciate your continued trust and look forward to seeing you again. Enjoy your coffee during your next visit!
they are great!
! quick, efficient, friendly... just the best. happy to jave them so close!
! quick, efficient, friendly... just the best. happy to jave them so close!
More
by Lori FoxWood
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2025 -
South Bay Hyundai responded
Thank you so much for the fantastic review! We’re thrilled to hear that you had a quick, efficient, and friendly experience with us. It’s great to know we’re conveniently close to you, and we’re here anytime you need us. Thanks again for choosing us!
great service, on time, nice workers, great refresment,
clean facility easy to get appt.will be back again.
clean facility easy to get appt.will be back again.
More
by SIGNPAINT1
Verified Customer
Verified Customer
Apr 16, 2025 -
South Bay Hyundai responded
Thank you for the wonderful feedback! We're so glad to hear you had a great experience with our team, enjoyed the refreshments, and found everything clean and convenient. It means a lot to know you’ll be back again—we’ll be ready to welcome you!
This is my first Hyundai and I
Must say you all hire
very good staff. Everyone was so pleasant especially the attendant who took care of me. I told him my horn wasn’t working after I pulled up, he poppe
very good staff. Everyone was so pleasant especially the attendant who took care of me. I told him my horn wasn’t working after I pulled up, he popped the hood and fixed the fuse on spot himself. 10/10 experience!
More
by seanpiterpater
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2025 -
South Bay Hyundai responded
Welcome to the Hyundai family, and thank you for the amazing review! We're thrilled to hear your first experience with us was a 10/10. It means a lot to know our team made such a great impression—especially the service attendant who went above and beyond to fix your horn on the spot. We truly appreciate your kind words and look forward to being here for you every step of the way with your new Hyundai!