Keayon Williams
Keayon Williams at W&L Subaru
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Keayon Williams

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
105 Reviews
4.8

105 Reviews

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105 Reviews of Keayon Williams

February 15, 2025

Dealership Rating
Employee Rating

Great service & Tony is always so helpful In answering any questions that I have. Thanks Tony! More

by nancymcbride1
Service Price Transparency
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Recommend Dealer
Yes

February 05, 2025

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Your service is exceptional Pete went above and beyond fir me. And so sid the employee that delivered my license to me. You guys are great. THANK YOU 😊 More

by sharonpeifer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Tony Barrenechea, Owen Long , Gavin Faust

Feb 06, 2025

W&L Subaru responded

Thanks for the review! We're very pleased you had such a great experience with Pete in service!

February 03, 2025

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Been going through dealerships for over 35 years. Never had this much dedication to customers. Would recommend anyone to deal with W&L Subaru just for the experience! Top Notch ⭐️ More

by STEPHANIETHOMAS945
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Feb 04, 2025

W&L Subaru responded

Thank you so much for taking the time to share your thoughts online! It was our pleasure helping you! If you need anything at all just let us know!

January 31, 2025

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Bought a new car there. 14,000 miles tires are shot. Talked to service manager and he wouldn't do anything for me. New tires should last more than 14,000 miles. I will never More

by gavindesign1
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jan 31, 2025

W&L Subaru responded

Thank you for the feedback. We sympathize with your frustration. It is unfortunate that the manufacturer's Customer Advocacy Department declined to cover the tire replacement. While it wasn't the outcome we hoped for, we genuinely appreciate your feedback. Please feel free to reach out if you have further questions or concerns.

January 31, 2025

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Keayon took care of us from start to finish. W&L provided a loaner while the service department performed a warranty repair. Courteous, prompt, and professional. More

by wittle79
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 31, 2025

W&L Subaru responded

Thanks so much for taking the time to review your service experience! Have a fantastic day!

January 21, 2025

Dealership Rating
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Every one is very helpful and friendly. I am glad I bought my Subaru here. I will come back. For service and when looking for new car. That you for all you do More

by Hflora
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Dan Bennick Jr.

Jan 21, 2025

W&L Subaru responded

Thanks so much for the review! See you next time!

January 21, 2025

Dealership Rating
Employee Rating

Such a pleasure to deal with the staff. They are very helpful and pleasant. They checked in with me during my service keeping me informed on their progress and recommendations. More

by wmrlhen
Service Price Transparency
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Recommend Dealer
Yes
Jan 22, 2025

W&L Subaru responded

Thank you, and have a great day!

January 15, 2025

Dealership Rating
Employee Rating

Very professional, explained and included customer in decision making of needed maintenance of vehicle. Service department has always been great! Thank you! More

by debblauk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Barrenechea

Jan 16, 2025

W&L Subaru responded

Thank you for the review!

January 10, 2025

Dealership Rating
Employee Rating

All the staff are courteous, listen to concerns and work to resolve the problems quickly. More

by sudarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2025

W&L Subaru responded

Thank you and have a great day!

January 05, 2025

Dealership Rating
Employee Rating

Professional, welcoming, helpful, and very communicative throughout my service. I was very impressed with the entire experience from drop-off to pick-up. More

by dunklebergerrobertl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 06, 2025

W&L Subaru responded

Thanks so much for the 5-star review!

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