Great service, very knowledgeable.
Was able to meet me and my wife half way so we could walk put with what we wanted that day.
Was able to meet me and my wife half way so we could walk put with what we wanted that day.
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by zucrous04
Verified Customer
Verified Customer
May 13, 2024 -
Volkswagen of Duluth responded
Hello!
We're delighted to hear about your positive experience with our service. It's wonderful that our team could meet your needs effectively and ensure that you and your wife left with exactly what you wanted on the same day. Our goal is always to make the car buying process as seamless and satisfying as possible.
Thank you for choosing us and for taking the time to share your feedback. We look forward to assisting you with any future needs!
Best regards,
The VW of Duluth Team
Keaton was awesome!
He came out to help us right away and remembered us when we came back the next day. All staff members that helped us through the process were helpful
He came out to help us right away and remembered us when we came back the next day. All staff members that helped us through the process were helpful, kind and knowledgeable. Thank you!
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by Ian
Verified Customer
Verified Customer
May 13, 2024 -
Volkswagen of Duluth responded
Hi there!
We're thrilled to hear about your positive experience with Keaton and our team at VW of Duluth. It's always great to know that our staff's dedication to service shines through and makes a memorable impact on our customers. We'll make sure to pass along your kind words to everyone involved. Thank you for choosing us and for taking the time to share your feedback. We look forward to serving you again in the future!
Best regards,
The VW of Duluth Team
Awesome customer service everyone we worked with was
very helpful also love my new car!!!
very helpful also love my new car!!!
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by Traaholt
Verified Customer
Verified Customer
May 13, 2024 -
Volkswagen of Duluth responded
Hello!
Thank you for the wonderful feedback! We're thrilled to hear that you received awesome customer service from our team and that you're loving your new car. It's always our goal to help our customers feel supported and satisfied with their experience.
Enjoy your new ride, and please don't hesitate to reach out if you need anything in the future. We're here to help!
Best regards,
The VW of Duluth Team
The service was great!
Keaton was super friendly, attentive, and found the exact vehicle I was looking for. This was my first time purchasing a vehicle myself, and I felt t
Keaton was super friendly, attentive, and found the exact vehicle I was looking for. This was my first time purchasing a vehicle myself, and I felt totally comfortable throughout the entire process.
Additionally, I ran into an issue *immediately* after purchasing the vehicle when I realized the speaker was blown out/stopped working. Technically this came up after I purchased the vehicle, so VW didn't have an obligation to remedy it, but they did anyway. They helped make me an appointment at NorthStar Ford (since the car I purchased was a Ford rather than VW) and agreed to pay for the repairs, which I GREATLY appreciate, as it would have been difficult for me to afford after having just purchased the vehicle.
All in all, this was easily a 5-star experience and I am very grateful to the VW of Duluth team for all of their help.
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by gingerd
Verified Customer
Verified Customer
May 06, 2024 -
Volkswagen of Duluth responded
Thank you so much for sharing your 5-star experience with VW of Duluth! We're delighted to hear that Keaton was able to provide you with friendly and attentive service, and that he found the perfect vehicle for you. It's important to us that all our customers feel comfortable and supported throughout their purchasing process, especially first-time buyers like yourself.
We're also glad to have been able to assist you with the speaker issue immediately after your purchase. Our commitment to customer satisfaction extends beyond the sale, and we're happy we could coordinate the repair on your behalf.
Your appreciation means a lot to us, and we're grateful for your kind words. Thank you for choosing VW of Duluth, and we look forward to continuing to provide you with excellent service in the future!
All the people I dealt with were very professional kind
and answered all my questions. I told them my parameters and they worked well with them and I was able get a new vehicle. Tyler Keaton and Andy were
and answered all my questions. I told them my parameters and they worked well with them and I was able get a new vehicle. Tyler Keaton and Andy were great. Thank you all.
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by Bjeansev
Verified Customer
Verified Customer
May 06, 2024 -
Volkswagen of Duluth responded
Thank you for sharing your positive experience with us at VW of Duluth! We're delighted to hear that Tyler, Keaton, Andy, and the rest of our team were able to provide you with professional and kind service. It's great to know they answered all your questions and worked within your parameters to help you get a new vehicle. We'll make sure to pass along your compliments to them. Enjoy your new ride, and we look forward to assisting you again in the future. Thank you for choosing us!
I appreciated the availability of the staff and the
professionalism. I liked the shirt and hat I got as well.
professionalism. I liked the shirt and hat I got as well.
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by Kdejavu777
Verified Customer
Verified Customer
Apr 29, 2024 -
Volkswagen of Duluth responded
Thank you for sharing your experience! We're glad you appreciated our staff's availability and professionalism at VW of Duluth. It’s great to hear you liked the shirt and hat too! We look forward to continuing to provide you with excellent service on your future visits.
My son received all the information he needed for the
best vehicle to purchase. Very knowledgeable staff.
best vehicle to purchase. Very knowledgeable staff.
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by sdiearijohnson
Verified Customer
Verified Customer
Apr 25, 2024 -
Volkswagen of Duluth responded
That's wonderful to hear! We're thrilled that we could provide all the necessary information for your son to make an informed decision on his vehicle purchase. Our team strives to ensure every customer feels confident and knowledgeable about their options. If there’s anything more we can do to assist, please don’t hesitate to reach out. Thank you for choosing us and trusting our team!
This is my second purchase from VW of Duluth and,
although the first experience was enough to bring me back, this experience was even better. Everyone at VW Duluth is friendly, knowledgeable and acco
although the first experience was enough to bring me back, this experience was even better. Everyone at VW Duluth is friendly, knowledgeable and accommodating. It’s made me loyal to VW and the dealership. I want to give special recognition to Michelle Rice. Financing is usually a dreaded experience, but she made it the best part of the entire purchase!
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by Paige
Verified Customer
Verified Customer
Apr 25, 2024 -
Volkswagen of Duluth responded
It's fantastic to hear that your experiences with us have not only met but exceeded your expectations! We aim to make each visit better than the last, and it's great to know we're succeeding. Your loyalty means the world to us, and we're so glad you've had positive encounters with our team, especially with Michelle Rice. I'll make sure to pass along your kind words to her and the rest of our staff. Thank you for choosing VW of Duluth once again, and we look forward to serving you in the future!
It's great that the staff members are making an effort to
explain everything and assist with any needs.
explain everything and assist with any needs.
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by zhangwenqing
Verified Customer
Verified Customer
Apr 25, 2024 -
Volkswagen of Duluth responded
Absolutely, we believe that a well-informed customer is a satisfied customer. Our staff is dedicated to making sure everyone understands their options thoroughly and gets all the help they need. It’s fantastic to know that their efforts are making a positive impact! If there's anything more we can do or any further questions we can address, please feel free to let us know. We’re here to help!
Excellent customer service, the entire staff was willing
to work with us and find the perfect vehicle. They were also very knowledgeable and ready to compete for my business. I would encourage anyone lookin
to work with us and find the perfect vehicle. They were also very knowledgeable and ready to compete for my business. I would encourage anyone looking for a new vehicle to visit VW in Duluth
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by rdanielson3
Verified Customer
Verified Customer
Apr 12, 2024 -
Volkswagen of Duluth responded
Hello,
Thank you so much for your glowing review! We are delighted to hear that you received excellent customer service from our team at VW of Duluth. It's great to know that our staff was helpful and knowledgeable, working diligently to find the perfect vehicle for you and willing to compete to earn your business. Your endorsement means a lot to us, and we appreciate your recommendation to future customers.
We look forward to seeing you again and assisting anyone you send our way. Thank you for choosing VW of Duluth!
Best regards,
The Team at VW of Duluth