Amber Blaylock

Volkswagen of Duluth responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that Amber was able to assist you promptly, even without a prior appointment. Her dedication to providing transparent and understandable explanations is something we value highly at VW of Duluth. We understand that car issues can be inconvenient, and we strive to make the process as smooth and straightforward as possible. We're glad that Amber was able to meet your needs and we look forward to serving you again in the future. Your satisfaction is our priority, and we appreciate your feedback!

Volkswagen of Duluth responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with your Tiguan service at VW of Duluth. Our team strives to provide efficient and professional service, and we're glad we could meet your expectations. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Volkswagen of Duluth responded

It's wonderful to hear that we could accommodate your immediate need for an oil change without a prearranged appointment! We're glad to provide convenient and efficient service to ensure your vehicle is well-maintained. Thank you for choosing us, and we look forward to assisting you again in the future.

Volkswagen of Duluth responded

We're delighted to hear about your positive experience with Amber and our team at VW! It's great to know that the scheduling process was easy and the repair was completed quickly and as promised. Thank you for choosing us and for taking the time to share your feedback. We look forward to helping you again in the future!

Volkswagen of Duluth responded

We're thrilled to hear that you had a smooth and pleasant experience with us! It's great to know that our communication and the under-the-hood video were helpful in understanding your car's needs. We're glad you appreciated the little extras like resetting the oil change reminder. Thank you for your kind words and for choosing us for your car services. We look forward to seeing you again for any future needs!

Volkswagen of Duluth responded

Hello! It's fantastic to hear that you're loving your ID4 and had a great experience with Amber, Dan, and the rest of our team here at VW of Duluth. We truly appreciate your kind words and enthusiasm. We also want to thank you for your candid feedback regarding the review process. Understanding our customers' perspectives is crucial, and we'll definitely take your comments into account. The intent of our review requests is to continually improve our service, but we certainly don't want it to feel burdensome or pressured. Thank you again for sharing your thoughts and helping us enhance our customer experience. We look forward to making your future visits as enjoyable and stress-free as possible! Warm regards, The VW of Duluth Team

Volkswagen of Duluth responded

Thank you for your wonderful feedback! We're thrilled to hear that our team at Volkswagen of Duluth provided you with courteous and knowledgeable service. Providing prompt and efficient service is what we strive for, and we're glad that you appreciated the added convenience of our shuttle service and home delivery of your car after servicing. Your satisfaction is our priority, and it's great to know that we've met your expectations. We look forward to continuing to serve you with the same high level of care in the future. Thank you for choosing us!

Volkswagen of Duluth responded

Thank you for your wonderful feedback! We're thrilled to hear that our team at Volkswagen of Duluth provided you with courteous and knowledgeable service. Providing prompt and efficient service is what we strive for, and we're glad that you appreciated the added convenience of our shuttle service and home delivery of your car after servicing. Your satisfaction is our priority, and it's great to know that we've met your expectations. We look forward to continuing to serve you with the same high level of care in the future. Thank you for choosing us!

Volkswagen of Duluth responded

Thank you for your wonderful review! At VW of Duluth, we're delighted to hear that you consistently enjoy your experiences with us. Our team always strives to go above and beyond for our customers, and it's rewarding to know that their efforts make a difference. We look forward to serving you again soon and continuing to meet your expectations. Your satisfaction is our top priority!

Volkswagen of Duluth responded

Thank you for taking the time to share your feedback. We're glad to hear that the explanations provided by our team helped you understand the repairs needed for your vehicle. However, we apologize for any inconvenience caused by the extended time it took to complete the work. We strive to deliver accurate timelines and will use your feedback to improve our communication and efficiency. We appreciate your patience and look forward to serving you better in the future. Thank you for choosing VW of Duluth.