I felt listened to, understood and validated.
It was a pleasure to work with Volkswagen of Duluth's friendly crew. They helped me pick out the perfect upgrade!
It was a pleasure to work with Volkswagen of Duluth's friendly crew. They helped me pick out the perfect upgrade!
More
by Treats.ta
Verified Customer
Verified Customer
Jun 04, 2024 -
Volkswagen of Duluth responded
We're delighted to know that our team at Volkswagen of Duluth made your experience enjoyable and that you felt listened to and understood throughout the process. It's great to hear you found the perfect upgrade with us! We look forward to continuing to provide you with friendly and helpful service. Thank you for your kind words and for choosing Volkswagen of Duluth!
The sales personal made buying a new car a very special
time fo me I wold recommend Volkswagen of Duluth to friends and family
time fo me I wold recommend Volkswagen of Duluth to friends and family
More
by Mickeychilds920
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2024 -
Volkswagen of Duluth responded
We're thrilled to hear that your car-buying experience with us was a memorable one! At Volkswagen of Duluth, we always strive to make each customer feel special and well taken care of throughout the entire process. It's wonderful to know that our sales team could make your experience so positive.
Thank you for recommending us to your friends and family. We look forward to serving them with the same high standard of service. Welcome to the Volkswagen family, and we hope you enjoy every mile in your new car!
If there’s anything more we can do for you, or any questions you might have about your new vehicle, don’t hesitate to reach out. Happy driving!
A BIG HURRAY FOR DULUTH VW, AND FOR THE FABOULOUS
SAMANTHA, THANK YOU FOR EVERYTHING YOU DID FOR US. YOUR THE BEST ENJOYED THE WHOLE EXPERIENCE.
SAMANTHA, THANK YOU FOR EVERYTHING YOU DID FOR US. YOUR THE BEST ENJOYED THE WHOLE EXPERIENCE.
More
by devoraalvarez
Verified Customer
Verified Customer
Jun 03, 2024 -
Volkswagen of Duluth responded
Hello,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience at VW of Duluth, and it’s fantastic to know that Samantha was able to make your time with us so special. We strive to provide the best service and are delighted to have exceeded your expectations.
Your kind words are greatly appreciated, and we'll make sure Samantha receives the recognition she deserves. If there's anything more we can do for you in the future, or if you have any further questions or needs, please don't hesitate to reach out.
Warm regards,
The VW of Duluth Team
When we entered the dealership immediately we were
attended to by the receptionist who cheerfully greeted us and got us our sales person. Drew was very courteous and knowledgeable in the product. W
attended to by the receptionist who cheerfully greeted us and got us our sales person. Drew was very courteous and knowledgeable in the product. We were very delighted with his presentation and the care he showed us while we were there. There caring helped us decide we wanted to buy here.
More
by odermanndj
Verified Customer
Verified Customer
May 13, 2024 -
Volkswagen of Duluth responded
Hello!
Thank you for taking the time to share your experience at our dealership. We're so glad to hear that you were warmly greeted upon arrival and that Drew provided you with courteous and knowledgeable service. It's wonderful to know that his presentation and the overall care from our team made such a positive impression and played a key role in your decision to buy from us.
We appreciate your kind words and are thrilled to welcome you to the VW of Duluth family. We look forward to serving you with the same level of care and enthusiasm in the future!
Warm regards,
The VW of Duluth Team
The service was great!
Keaton was super friendly, attentive, and found the exact vehicle I was looking for. This was my first time purchasing a vehicle myself, and I felt t
Keaton was super friendly, attentive, and found the exact vehicle I was looking for. This was my first time purchasing a vehicle myself, and I felt totally comfortable throughout the entire process.
Additionally, I ran into an issue *immediately* after purchasing the vehicle when I realized the speaker was blown out/stopped working. Technically this came up after I purchased the vehicle, so VW didn't have an obligation to remedy it, but they did anyway. They helped make me an appointment at NorthStar Ford (since the car I purchased was a Ford rather than VW) and agreed to pay for the repairs, which I GREATLY appreciate, as it would have been difficult for me to afford after having just purchased the vehicle.
All in all, this was easily a 5-star experience and I am very grateful to the VW of Duluth team for all of their help.
More
by gingerd
Verified Customer
Verified Customer
May 06, 2024 -
Volkswagen of Duluth responded
Thank you so much for sharing your 5-star experience with VW of Duluth! We're delighted to hear that Keaton was able to provide you with friendly and attentive service, and that he found the perfect vehicle for you. It's important to us that all our customers feel comfortable and supported throughout their purchasing process, especially first-time buyers like yourself.
We're also glad to have been able to assist you with the speaker issue immediately after your purchase. Our commitment to customer satisfaction extends beyond the sale, and we're happy we could coordinate the repair on your behalf.
Your appreciation means a lot to us, and we're grateful for your kind words. Thank you for choosing VW of Duluth, and we look forward to continuing to provide you with excellent service in the future!
Excellent service all around.
Sale experience felt so supportive. Anjay did an excellent job listening to our needs and desire for a vehicle and was able to show us all the opti
Sale experience felt so supportive. Anjay did an excellent job listening to our needs and desire for a vehicle and was able to show us all the options to narrow down our decision. Top notch experience. This was our first VW purchase. Such a great team to work with at VW of Duluth
More
by chris.huntelectric
Verified Customer
Verified Customer
Apr 29, 2024 -
Volkswagen of Duluth responded
Thank you so much for sharing your excellent experience with Anjay and the team at VW of Duluth! We're thrilled to hear that your first VW purchase was a top-notch experience and that you felt supported throughout the sales process. We always strive to listen carefully and tailor our service to each customer's needs. Welcome to the VW family, and we look forward to serving you again in the future!
Service was prompt and I really liked the video of the
multi point inspection that was sent. Great follow up, too, although the number of requests to submit a review was a bit annoying.
multi point inspection that was sent. Great follow up, too, although the number of requests to submit a review was a bit annoying.
More
by mikepfg
Verified Customer
Verified Customer
Apr 23, 2024 -
Volkswagen of Duluth responded
Thank you for your feedback and for noting the prompt service and the multi-point inspection video—we're glad you found it helpful! We aim to keep our customers well-informed about the condition of their vehicles. We appreciate your honesty about the follow-up requests for a review; we'll certainly take this into account to better balance our communications. Your satisfaction is very important to us, and we look forward to continuing to provide you with excellent service. If there's anything else you need, please let us know!