Ke Wu
Ke Wu at Greenway Kia East
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Ke Wu

sales associate

Greenway Kia East

8701 East Colonial Dr
Orlando, FL 32817

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3.9
11 Reviews
3.9

11 Reviews

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11 Reviews of Ke Wu

November 12, 2024

Dealership Rating
Employee Rating

Toannel was helpful in my search for a vehicle. It wasn’t until I realized we were asking the wrong questions befor we landed on the right vehicle More

by go3and20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Chavez, Yoannel Gandia

Nov 12, 2024

Greenway Kia East responded

We're glad to hear that Toannel was helpful during your vehicle search at Greenway Kia East. It's great you found the right fit in the end, and we appreciate your feedback!

October 20, 2024

Dealership Rating
Employee Rating

Representative Ke was so very helpful and the fact that he was able to speak mandarin really saved the entire experience because my mom can’t speak English. The only reason why this is a 4 star, is because More

by Azure
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Greenway Kia East responded

Thank you for sharing your experience with us at Greenway Kia East! We're glad to hear that Ke was able to assist and make the process smoother, especially by speaking Mandarin. We apologize for the delay in finance and appreciate your patience; we'll work on improving this aspect of our service.

October 16, 2024

Dealership Rating
Employee Rating

Had an excellent experience, purchased a great vehicle at an excellent price. I highly recommend Greenway Kia. More

by Bobk5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Chavez

Oct 17, 2024

Greenway Kia East responded

Thank you for recommending Greenway Kia East! We're delighted to hear that you had an excellent experience and found a great vehicle at the right price. Enjoy your new ride!

October 05, 2024

Dealership Rating
Employee Rating

Ke was great. I was a little disappointed the person I had a scheduled appointment with wasn't there but Ke did an amazing job and made the purchase so streamlined More

by bmcdonald13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hicham Belharsa, Greg Williams

Oct 07, 2024

Greenway Kia East responded

We're glad to hear that Ke made your experience at Greenway Kia East a smooth one despite the initial hiccup. Thank you for sharing your feedback with us!

August 30, 2024

Dealership Rating
Employee Rating

Very Friendly and Knowledgeable. Took their time answering questions. Overall made car shopping and buying a nice experience. More

by mopro1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simon Dib, Andres Urdaneta

Sep 02, 2024

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East made your car shopping experience enjoyable and informative. Thanks for the positive feedback!

August 30, 2024

Dealership Rating
Employee Rating

Not pushy very comfortable sales people to deal with gave me choices left decision up to me with no personal pressure More

by Moe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2024

Greenway Kia East responded

Moe, we're glad to hear you had a comfortable and pressure-free experience with our team at Greenway Kia East. Thanks for the great feedback!

August 05, 2024

Dealership Rating
Employee Rating

Horrible service I would never buy any vehicle from this dump can’t even be honest More

by Yoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 19, 2024

Greenway Kia East responded

I am sorry to see the low rating, as customer service is our priority. If you're willing, I would like to learn a bit more about your visit and see what I can do to help. Would you please contact me when you have the chance? Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

July 29, 2024

Dealership Rating
Employee Rating

Both a ‘new’ (3,000 miles in) vehicle. There were couple outstanding issues - 2nd key was not delivered, tire had a staple and they promised me a new tire, leather had a scratch and they t More

by Viviane Amaral
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Fiyin Adeyeye

Jul 30, 2024

Greenway Kia East responded

Viviane, I'm sorry to hear about the issues you've experienced with your vehicle purchase. This certainly isn't the level of service we aim for and I apologize for any inconvenience caused. If you still need assistance or have questions, please reach out directly so we can help resolve this as quickly as possible. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

May 25, 2024

Dealership Rating
Employee Rating

I bought the car and the flash with my documents was empty I am also still waiting for my second key . It is time I have to use to come again . My goodness More

by lazaro
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 30, 2024

Greenway Kia East responded

Lazaro, I apologize for the inconvenience you've experienced with your documents and second key. We strive to ensure a smooth process for our customers, so it's disappointing to hear this wasn't the case. Please reach out directly so we can resolve these issues promptly. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

April 23, 2024

Dealership Rating
Employee Rating

Had a great experience and very happy with my purchase. Ke was key to our decision. Very glad he was our seller. More

by ninamya007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abdel Trabelsi

Apr 23, 2024

Greenway Kia East responded

We're delighted to know that Ke played a crucial role in your positive experience at Greenway Kia East. Thanks for choosing us and enjoy your new car!

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