Kayla Gagliano

Everyone that we came into contact with was helpful and friendly even those that we didn't start working with. At other dealerships, sales reps won't talk to you unless they are your designated person. Lo friendly even those that we didn't start working with. At other dealerships, sales reps won't talk to you unless they are your designated person. Love the team effort at Russ Darrow. More

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Good service team.. I was very happy with everyone in the dealership. They were on time and everything went smoothly. dealership. They were on time and everything went smoothly. More

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I found the people to be fair and honest. This is the 7th car bought car bought More

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No high pressure tactics, worked with me on my trade in value. The owner introduced himself and offered assistance if needed. Did not receive car with full gas tank, was on E value. The owner introduced himself and offered assistance if needed. Did not receive car with full gas tank, was on E More

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Heather and Justin made the process quick and easy. They were a pleasure to work with. I would definitely recommend Russ Darrow Toyota to friends. were a pleasure to work with. I would definitely recommend Russ Darrow Toyota to friends. More

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Bob was professional, zero pressure, and made buying a car for someone who doesn't normally enjoy it, pretty good. Probably my best experience, and the team also was very cognizant of Covid 19 safety. I w car for someone who doesn't normally enjoy it, pretty good. Probably my best experience, and the team also was very cognizant of Covid 19 safety. I would definitely go back there again More

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Started the truck buying experience with Kayla over email. She answered every question and found a vehicle that fit our needs. Cole continued our experience organizing everything with the deal. Even wh email. She answered every question and found a vehicle that fit our needs. Cole continued our experience organizing everything with the deal. Even when we changed our appointment to arrive hours earlier, Cole had everything ready. From greeting us at the door, to having the new truck warmed and ready, to putting new plates on. Then Matt, our finance guy, was very personable and made the dull, paperwork portion of the purchase a breeze to go through. Thank you Kayla, Cole and Matt for a great, quick experience! More

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Excellent. Painless Excllent. Very friendly. Easy to work with. Quick in and.out. Knowledgeable staff. I will buy from this dealership in the future. like my truck. Excllent. Very friendly. Easy to work with. Quick in and.out. Knowledgeable staff. I will buy from this dealership in the future. like my truck. More

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Easy, Simple, Awesome! Heather was great to work with. She made the process seem easy, simple, and overall an awesome experience! Russ Darrow offered a great deal, and was c Heather was great to work with. She made the process seem easy, simple, and overall an awesome experience! Russ Darrow offered a great deal, and was competitive with their trade in value. We are beyond pleased with their service. More

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Great buying experience Bought a 2019 RAV4 Limited. The whole experience was easy and stress free. Travis was awesome to work with! Never felt pressured to buy right away whe Bought a 2019 RAV4 Limited. The whole experience was easy and stress free. Travis was awesome to work with! Never felt pressured to buy right away when I went in for test drive or get something I did not want. I love that. Once I did know what I wanted, Travis and Patrick worked diligently to locate the vehicle quickly so I didn’t have to order it and wait 3 months. They also offered me a fair trade in value on my vehicle. Kayla was also friendly and helpful getting the test drive set up and hooking me up with Travis. I hadn’t bought a vehicle in 13 years and was a bit nervous at first. The staff at Russ Darrow helped me feel at ease. Would definitely recommend! More

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