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Katie Lyons
Katie Lyons at Rallye Motors
Refer Me

Katie Lyons

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
377 Reviews

Dealership Experience

15 yrs, 1 mo

Industry Experience

15 yrs, 1 mo

4.8

377 Reviews

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377 Reviews of Katie Lyons

April 20, 2025

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Employee Rating

The experience at rally Mercedes was great Kate was great she kept me updated with everything going on I had a leak in front end she did a video to assure me it was taken care of so far it’s been a pleasure More

by CASSELS1205
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Rallye Motors responded

Thank you for sharing your experience! We're so glad Kate was able to keep you informed and give you peace of mind throughout the process. It’s great to hear everything was handled smoothly—wishing you many worry-free miles ahead! 🚘😊

April 19, 2025

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Employee Rating

Excellent service, sales and speed of operation. Would highly recommend thos dealership to anyone and I do. More

by KENNYBP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lawrence Greco, Vincent Vetere, Rob Carlson

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Apr 20, 2025

Rallye Motors responded

Thank you so much for your kind words and recommendation! We're thrilled to hear you had a great experience with our team. We truly appreciate your support! 🙌🚗

April 14, 2025

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I called the service department for repair and Katie was able to make the necessary accommodations to receive our vehicle and have all repairs made. She provided us with the best service. Nobody beats Ral More

by S Class Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that Katie was able to assist you and make the repair process smooth and stress-free. Providing the best service is always our goal, and we're so glad you had a great experience. We truly appreciate your support—go Rallye!

March 31, 2025

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Staffs are friendly and helpful . My sales person Andy is the best. Katie the service advisor also did a wonderful job on my vehicle needs. More

by Nowai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Fu, Lisa Chea

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Apr 01, 2025

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that both Andy and Katie provided you with excellent service. It's great to know that our team made your experience friendly and helpful. We truly appreciate your feedback and look forward to assisting you again in the future!

March 29, 2025

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Employee Rating

Excellent service. Easy and convenient. Short waiting time. Get problem fix. Getting my car washed and clean. More

by KFW168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 29, 2025

Rallye Motors responded

Thank you for your feedback! We are glad you had an excellent and convenient experience. Enjoy your freshly cleaned car! 🚘✨

March 17, 2025

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Kelly and Rallye made life easy for a difficult situation. I would recommend them for anything More

by STIFF2IRON
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Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Rallye Motors responded

Thank you for your kind words! We're so glad Kelly and the Rallye team could make a difficult situation easier for you. Your recommendation means the world to us! If you ever need anything, we're here to help.

March 09, 2025

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Katie has been my go to person for service for many years. Her customer service is excellent . All I have to do is send her a text and she replies promptly. She is a great asset to Mercedes Benz Roslyn More

by B.small6800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodni Teimourian, Michael Wimberly

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Mar 09, 2025

Rallye Motors responded

Thank you for your kind words! We're so glad to hear that Katie has been such a reliable and helpful part of your experience. We truly value her dedication to excellent service!

March 07, 2025

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Thorough and professional service. All in all a good experience. Would recommend Rally to anyone. More

by JOHN@JPIACONO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2025

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us. We appreciate your recommendation and look forward to serving you again in the future!

February 28, 2025

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Katie is a pleasure to work with. She was understanding and helpful. I would recommend her to anyone. More

by yfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 28, 2025

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that Katie provided such a great experience. We appreciate your recommendation!

February 21, 2025

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Employee Rating

Service is excellent! Very pleasant experience, over all! I would recommend Rallye highly. Katie is phenomenal!! More

by SUSANHONG328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 22, 2025

Rallye Motors responded

Thank you for the amazing feedback! We're so happy to hear that you had a pleasant experience and that Katie provided you with excellent service. We truly appreciate your recommendation and look forward to serving you again in the future!

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