Kathleen Baade
Kathleen Baade at Helms Bros., Inc.
Refer Me

Kathleen Baade

Sales Consultant

Helms Bros., Inc.

208-24 Northern Blvd
Bayside, NY 11361

Contact Me
4.7
136 Reviews

I have been in the automotive industry for 30 years. I have had the opportunity to work, learn and expand my automotive knowledge in our state-of-the-art service department for most of them. I have also attended automotive technical classes as well. I joined our sales team in September of 2009 after a leave to raise my children. I’m very thankful for my warm welcome back. I have always had a passion for automobiles and hope to apply it towards your needs. I have been married for 24 years. We have 3 daughters 21, 18 and 14. I’m on tour with them when I’m not here at Helms Bros.

Dealership Experience

31 yrs, 8 mos

4.7

136 Reviews

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136 Reviews of Kathleen Baade

October 24, 2024

Dealership Rating
Employee Rating

I felt very welcome from the moment I walked into the dealership, Kathleen was very knowledgeable about the car that I was interested in. I highly recommend her and her knowledge More

by SANDYANN1818
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giacomo Liparoto

Oct 25, 2024

Helms Bros., Inc. responded

We're thrilled to hear that Kathleen provided a warm welcome and shared her expertise about the car you were interested in. Your recommendation means a lot, and we look forward to assisting you again in the future!

September 02, 2024

Dealership Rating
Employee Rating

Very professional and understandable of what they offer to me . Thank you very much for the opportunity to More

by NBOGDOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2024

Helms Bros., Inc. responded

Thank you for your feedback! We're glad to hear that our team was professional and clear in explaining what we offer. We appreciate the opportunity to assist you and look forward to serving you again in the future!

August 17, 2024

Dealership Rating
Employee Rating

A lot of variety of cars, good conditions for the prices still high, Customers service is not great like used to be More

by EMPRATOURMM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giacomo Liparoto

Aug 21, 2024

Helms Bros., Inc. responded

We are sorry that your experience with us was less than satisfactory. We have searched our systems and are unable to locate you. Please reach out to our Manager to talk about your experience further. Thank you!

June 30, 2024

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Employee Rating

Very poor customer service specially after buying the vehicle 👎🏻👎🏻 regretting this deal already!! As a customer I don’t feel valued More

by JYANDUN79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 07, 2024

Helms Bros., Inc. responded

We were so pleased to be able to speak with you and work through everything. Please let us know if there is anything else we can do to further assist you in the future.

February 22, 2024

Dealership Rating
Employee Rating

Always deliver what I wanted. Happy to work with Kathleen. I Would recommend this dealership to others. More

by MAYDEANDOUGLAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Altamura, Andy Lin

Feb 23, 2024

Helms Bros., Inc. responded

We're delighted to hear that you've consistently received what you wanted and had a positive experience working with Kathleen. Thank you for recommending our dealership to others. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your comments and thank you for choosing our dealership!

January 04, 2024

Dealership Rating
Employee Rating

Mercedes has give me new out look driving with technology & help me to drive better & protect me accident & drive better on the road today I am grateful for Hemlelbrother, More

by TCORBETTJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2024

Helms Bros., Inc. responded

We are so proud of the new technology that Mercedes has included on their vehicles. Thank you for recognizing us and reviewing our dealership. Let us know if you need anything. We look forward to continuing to work with you.

September 23, 2023

Dealership Rating
Employee Rating

Professional, Extremely helpful. From the beginning to the end of the process, Kathleen was very patient, thorough, and knowledgeable. More

by DROGERPHILLIP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2023

Helms Bros., Inc. responded

We cannot express how much we appreciate your business and this review. Thank you for taking the time to recognize Kathleen for her hard work. Please reach out if there is anything additional we can do to assist you. Welcome to the Helms Bros. family.

August 24, 2023

Dealership Rating
Employee Rating

Very quick process to get approved, and a nice Team to work with. Kathleen is a sweetheart to work with, We met over the phone and I trusted her right from the conversation. I purchased my car on a Thursd More

by charmingtwo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2023

Helms Bros., Inc. responded

We are so pleased that you chose us for your new vehicle purchase. Thank you for taking the time to review us, and we hope to see you again. Please reach out if there is anything additional we can do to help you.

July 12, 2023

Dealership Rating
Employee Rating

Kathleen is the best! She always made time for me and searched high and low to get me the car I wanted. More

by sspreco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lang, Giacomo Liparoto

Jul 13, 2023

Helms Bros., Inc. responded

Thank you for the amazing review. Kathleen works very hard and deserves the recognition. We hope to see you again in the future.

May 12, 2023

Dealership Rating
Employee Rating

Kathleen was fantastic! She made the whole process very smooth and simple. I would recommend Kathleen and this dealership to any of my friends who are looking for a new Merc More

by GTENNIS588
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2023

Helms Bros., Inc. responded

Wow! What a great review for Kathleen. We appreciate the recommendation. We work very hard to make sure all our customers are well taken care of and leave happy. Thank you for recognizing that. Please let us know how we can help you in the future.

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