Kassie Stillwell
Kassie Stillwell at Mtn. View Ford

Kassie Stillwell

Customer Communications Manager

Mtn. View Ford

301 E 20th St
Chattanooga, TN 37408

5.0
94 Reviews

I grew up in the small town of Cleveland, TN and started my career as a Dental Assistant working in my dad's practice. I did this for ten years and decided it was time for a switch. Having always appreciated good customer service, I applied for, and accepted the position of Customer Relations Manager in September of 2018, and it became quickly clear, this was now my work home. I take tremendous pride in taking the best care of my customers and being thorough and professional, always attempting to pay great attention to the details that make the difference in a good vs a World Class experience for them. When not at work, I enjoy hanging out with my friends - outdoors when possible. My pets, 3 dogs and 2 cats, get most of my attention in the evenings after work.

5.0

94 Reviews

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Dealership Experience

6 yrs, 7 mos

Industry Experience

6 yrs, 7 mos

Languages Spoken

English English

94 Reviews of Kassie Stillwell

February 01, 2025

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Employee Rating

I had an excellent experience with John Greene and Mountain View Lincoln. John was a big help As he guided me through the process.He explained every step. It was a pleasure working with him and Mounta More

by sonny_jones
Service Price Transparency
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Recommend Dealer
Yes

October 18, 2024

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Kenny Kone and Logan have always been great to work with. I have been doing business with them for 20 years. More

by MAKE INC.
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Recommend Dealer
Yes

July 16, 2024

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You can't imagine the joy I have being the proud owner of a 2024 Rapid Red Mustang. I walked through the door and saw it on the showroom floor. My first thought after drooling...lol, was to go and see my fa More

by edwardchubb38
Sales Price Transparency
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Recommend Dealer
Yes
Jul 16, 2024

Mtn. View Ford responded

Very much appreciate all the details ed and so glad you are thrilled with the new Mustang.

July 16, 2024

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Our salesman, business mgr & sales manager were all fair to deal with and personable. Service took care of a minor issue quickly & efficiently. Joey helped out with a computer issue at ID.me and helped me g More

by crf8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ron Elliott , Joey Killingsworth

Jul 16, 2024

Mtn. View Ford responded

Ron is really one of the good guys. Glad you got to work with him.

June 29, 2024

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Austin was extremely courteous, a true professional. This is the first new car I have purchased in nearly 20 years and he simplified the process, and made sure I was comfortable every step of the way! More

by Sharonwebb70
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Rose, Austin Nolan

Jul 15, 2024

Mtn. View Ford responded

thanks so much for your kind words.

June 24, 2024

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Austin was a huge help. Quick to respond to my questions and easy to work with! Jason in finance got me a decent rate and explained things clearly. Kassie on the internet w More

by Matt
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Rose, Austin Nolan

Jul 15, 2024

Mtn. View Ford responded

thanks so much for your kind words.

June 11, 2024

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The experience was great. In and out fast. Very helpful and knowledgeable about the car we purchased More

by ssimmons40
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Recommend Dealer
Yes

Other Employees Tagged: Don Erwin, John Greene, Jason Rose , Joey Killingsworth

Jun 13, 2024

Mtn. View Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2024

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Absolutely the easiest truck Purchase that I’ve ever made. Patrick Owensby did a wonderful job to work out the deal in a timely matter. I definitely recommend Mountain View Ford, and I will definitely r More

by Todd Poole
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Owensby , Shaun Emery

May 27, 2024

Mtn. View Ford responded

Hi Todd, we appreciate your recommendation of our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 18, 2024

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This dealership takes care of the customers. From start to finish, they take care of your needs. More

by LAKelly
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Recommend Dealer
Yes

Other Employees Tagged: Don Erwin, John Goodwin, Logan Watson , Shaun Emery, Todd Landers

May 20, 2024

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2024

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Very professional. Jamie,John and Jason were great to work with. Asset to Mtn View Ford. More

by sserby
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 12, 2024

Mtn. View Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

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