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Karl Bomar
Karl Bomar at Diamond Chevrolet of San Bernardino
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Karl Bomar

Parts Manager

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.5
53 Reviews
4.5

53 Reviews

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53 Reviews of Karl Bomar

October 25, 2024

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Employee Rating

The customer service is fine but your service department and your cashier are terrible I never going back there again More

by bonita_rosas12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eddie Brady, Eddie Rodriguez, Evelyn Rivera , Nathan Cooke

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Oct 28, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your frustration in regards to your experience at the service department. We appreciate your feedback and would like to address any concerns you have promptly. Please feel free to reach out to me directly so we can discuss your experience in more detail and work towards a positive resolution. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 05, 2024

Dealership Rating
Employee Rating

Severo Trujillo is the best. I don't have to worry about my cars or truck More

by MRNGOEAGL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duc Nguyen

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Oct 08, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with Severo at Diamond Chevrolet of San Bernardino. It's wonderful to know that you feel confident about your cars and trucks. I appreciate your support and look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 20, 2024

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Employee Rating

I had the best experience working with this dealership. Top notch guys! Thank y'all so much for all your help, it was much appreciated. More

by c.millz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Bocardo, Leo Gutierrrez, Edgar Perdomo, Derek Parsons

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Sep 24, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you had the best experience at Diamond Chevrolet of San Bernardino. Our team is dedicated to providing top-notch service, and I truly appreciate your kind words. I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 30, 2024

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Employee Rating

Nathan is very professional and listens to my concerns. He made great recommendations which I did at a very fair price More

by donyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke

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Sep 03, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your positive feedback! We’re glad to hear that our team at Diamond Chevrolet of San Bernardino was able to address your concerns and provide you with great recommendations at a fair price. Your satisfaction is important to us, and we appreciate your support. We look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 27, 2024

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Employee Rating

Hello since I purchased my car from Carmax in 2019 iv never taken my car to any other place even when it needed body work More

by CRUISECONTROL2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Brady, Eddie Rodriguez , Nathan Cooke, David Taylor

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Aug 29, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience, and we appreciate your feedback. If you ever decide to explore options with Diamond Chevrolet of San Bernardino in the future for your vehicle's needs, we would be more than happy to assist you. We pride ourselves on providing excellent service and care. Have a great day! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 23, 2024

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Employee Rating

Good service I was pleased with it thank you very much for the good work I was please with it thank you very much More

by BROAL777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo Gutierrrez

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Aug 26, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We at Diamond Chevrolet of San Bernardino are thrilled to hear that you had a positive experience with our service. Your satisfaction is our priority, and we appreciate your acknowledgment of our team's efforts. We look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 17, 2024

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Employee Rating

Overpricing, timely correspondence with consumer, I will not purchase vehicles from this dealership nor GMC or Chevrolet products for the rest of my life. It’s unfortunate, a large corporation that occupies More

by MTRUJILLO75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eddie Brady

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Aug 20, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your thoughts with us. We understand your concerns regarding pricing and communication at Diamond Chevrolet of San Bernardino. Your feedback is important, and we strive to ensure all our customers have a positive experience. I encourage you to reach out to me directly so I can address your concerns more specifically. Thank you for your input. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 04, 2024

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Employee Rating

Had a great experience there and everyone was very friendly and helpful I would recommend them to my friends More

by CHARRISON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David De La Mancha, Duc Nguyen , Nathan Cooke, Sean Henderson

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Aug 06, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino. Our team strives to provide friendly and helpful service, and we truly appreciate your recommendation. We look forward to seeing you and your friends again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 21, 2024

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Employee Rating

We were shown in all-wheel drive version of the vehicle that I ended up getting and that was what I was led to believe that I was getting unfortunately after we signed our papers which we should have seen More

by manage422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Duc Nguyen , Nathan Cooke, Sean Henderson, Kevin Hoover , Carlos

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Jun 25, 2024

Diamond Chevrolet of San Bernardino responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. If there is anything you would like to discuss about your experience, please feel free to contact me directly. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 08, 2024

Dealership Rating
Employee Rating

This was a great experience. The gentleman outside was kind and helpful. I was helped by Susan inside and she was so patient and helpful to help me with my payment and redeem my More

by MARISSA_FRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2024

Diamond Chevrolet of San Bernardino responded

Thank you, Marissa, for sharing your positive experience at Diamond Chevrolet of San Bernardino. We appreciate your kind words about the service provided by our team members. We are thrilled to hear that both outside and inside assistance exceeded your expectations. We look forward to welcoming you back in the future or to share your experience with others. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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