Karina Gomez | Page 4

Bought my Escalade from Val Ward and I couldn’t be happier. Easily the best service department I’ve ever worked with. happier. Easily the best service department I’ve ever worked with. More

by GSELL Verified Customer Verified Customer

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Always great customer and repair service received. Never disappointed with time it takes for service and technician keeps you informed on progress. Never disappointed with time it takes for service and technician keeps you informed on progress. More

by BONBAIL_1975 Verified Customer Verified Customer

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Had my XT4 in for service and was most impressed with Karina in service. She handled the issues that needed to be addressed with professionalism and kept me appraised of the status every step of the way. Karina in service. She handled the issues that needed to be addressed with professionalism and kept me appraised of the status every step of the way. The vehicle was returned clean/washed and issues corrected. Thank you again! More

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Karina is fantastic! !!! She keeps you informed and lets you know exactly what things cost. She is the best. !!! She keeps you informed and lets you know exactly what things cost. She is the best. More

by CJOHNSON62351 Verified Customer Verified Customer

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I was very pleased with the service and attrntion. that was provided by all of the people that was provided by all of the people More

by PEFER Verified Customer Verified Customer

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Easy to deal with- excellent 1st service experience. I’ll be back for another vehicle when the time comes. I’ll be back for another vehicle when the time comes. More

by RMS48375 Verified Customer Verified Customer

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2025 Cadillac Lyriq sent me notifications to service driver assist system. All cameras and safety features stopped working. Also there was intermittent static on the infotainment system. I was able t driver assist system. All cameras and safety features stopped working. Also there was intermittent static on the infotainment system. I was able to get an appointment quickly and was offered a loaner vehicle. Two days later the car programs were updated and everything is working again. First service on this vehicle and very happy with the outcome. Val Ward did a great job and service was wonderful. More

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They were waiting for me, took care of me immediately, and answered all my questions. Also gave me a loaner while they fixed my car and answered all my questions. Also gave me a loaner while they fixed my car More

by giovantage Verified Customer Verified Customer

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They did good in advising the issue was a low battery, if problem persists they will exchange battery in the field. Thank you very much problem persists they will exchange battery in the field. Thank you very much More

by AWOLFSDEN Verified Customer Verified Customer

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Best dealership to work with! They provide a friendly and professional experience from sales to service department. They provide a friendly and professional experience from sales to service department. More

by ENOSTRAND82 Verified Customer Verified Customer

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