Karen Vieira
Karen Vieira at Cityside Subaru

Karen Vieira

Service Advisor

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

4.9
99 Reviews
4.9

99 Reviews

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99 Reviews of Karen Vieira

November 19, 2024

Dealership Rating
Employee Rating

My older 2015 Outback with 185,000 miles and in need of repairs needed to be replaced to a newer 2023 Outback. The older car had deteriorated enough to make a tremendous difference in ride and comfort. More

by Robertduncan983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Flavio Fonseca , Karen - Service Manager: Always great to work with!

Nov 21, 2024

Cityside Subaru responded

Hi, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 22, 2024

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Employee Rating

The new store is very nice and roomy. All staff members are very welcoming and friendly, as always. More

by eyoungre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2024

Cityside Subaru responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

September 25, 2024

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Cityside Subaru is a great business. Lots of experienced and friendly staff. Will continue use them for terrific service. More

by BS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 04, 2023

Dealership Rating
Employee Rating

It was a pleasure to have bussiness with them. It is a good operation. We bought five Subaru (Four Outback) in last 20 years. Excellent car, we feel that it is a right car for us. More

by ttadams5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Flavio Fonseca , Tom D'Alessandro

Oct 27, 2023

Cityside Subaru responded

Hi, we really appreciate your great feedback! Safe travels!

May 02, 2023

Dealership Rating
Employee Rating

Ryan gave me a VERY different experience than your typical car salesman. He's not pushy or problematic at all, and genuinely cares and listens to you. He's the sole reason I purchased from Cityside Su More

by Ben
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom DAlessandro, Ryan Skillman

March 07, 2023

Dealership Rating
Employee Rating

The team at Subaru are consistently helpful and did a great job on my car More

by Camille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Cityside Subaru responded

Camille, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

December 28, 2022

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Employee Rating

Great service, I’ve been coming here for over 15 years and the service has always been outstanding. I’ve bought my last two Subaru Ascents at Cityside and their sales process is simple and they will offe More

by mmcl2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Lidano, Tom DAlessandro, Will Pauls , Joe Cisek

Dec 30, 2022

Cityside Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

August 05, 2022

Dealership Rating
Employee Rating

This is my 4th car, and I will only ever deal with Cityside Subaru in Belmont More

by EMLONG11
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 05, 2022

Dealership Rating
Employee Rating

Mark is excellent. He goes the extra mile!! Our fourth car from here. He is very knowledgeable. He is patient. Makes for a very pleasant car buying experience. More

by Maddy4648
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2022

Cityside Subaru responded

We greatly appreciate the repeat business and are glad that you met Mark. He is a professional and an excellent representative of CitySide Subaru.

April 01, 2022

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Employee Rating

I have been a customer of CitiSide Subaru for over 15 years and 4 different Subarus. They provide excellent customer service in the service department and provide fair deals on both new and used cars More

by mmcl2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Cityside Subaru responded

We greatly appreciate you being such a loyal customer and for the repeat business! Thank you for your continued support throughout the years!

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