Karen Vieira
Karen Vieira at Cityside Subaru

Karen Vieira

Service Advisor

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

5.0
108 Reviews
5.0

108 Reviews

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108 Reviews of Karen Vieira

January 31, 2026

Dealership Rating
Employee Rating

Staff are consistently polite and so very friendly, a. Smile goes a long way. The facility is spotless with a big emphasis on customers. More

by Jeanyfahey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

January 27, 2026

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Reliable and transparent services provided! I was told one thing from another shop. When I brought y vehicle here not only was I told accurate information about my bro was shown! More

by Shaybosslady
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

January 26, 2026

Dealership Rating
Employee Rating

Extremely knowledgeable about the smallest detail I might find insignificant but are willing to help. Friendly staff and wonderful waiting area More

by bevvym147
Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

January 23, 2026

Dealership Rating
Employee Rating

I have been using Cityside Subaru for 26 years. I am on my third Subaru Forrester and I love it. The dealership is incredibly kind, and they take very very good care of their customers. I say that More

by Jacqueline
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

January 15, 2026

Dealership Rating
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First-rate customer service in all departments. Subarus are so sturdy, the engine and transmission last forever when properly maintained. I've been going there since 2004 for regular service and au More

by Jacqueline
Recommend Dealer
Yes

Other Employees Tagged: Stephen Lebron

September 30, 2025

Dealership Rating
Employee Rating

The Cityside Service Department went over and beyond my expectations. Mike Rossi made the whole process so seamless. Thank you so much! More

by MBetts
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

Oct 03, 2025

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 23, 2025

Dealership Rating
Employee Rating

We have purchased or leased our last 4 cars from cityside because we feel they are working to do the best for us.. More

by mjHALEY45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2025

Cityside Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

May 09, 2025

Dealership Rating
Employee Rating

Definitely will be returning here for their efficient work! The staff are very efficient and patient! More

by yueb218
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom DAlessandro , Will Pauls

May 12, 2025

Cityside Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

December 18, 2024

Dealership Rating
Employee Rating

Purchase process worked well so we were able to get new car quickly. Big Thanks! More

by HENRY.OGILBY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Glen Dalton, Mark Lidano, Michael Nelson , Will Pauls

Dec 21, 2024

Cityside Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 19, 2024

Dealership Rating
Employee Rating

My older 2015 Outback with 185,000 miles and in need of repairs needed to be replaced to a newer 2023 Outback. The older car had deteriorated enough to make a tremendous difference in ride and comfort. More

by Robertduncan983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Flavio Fonseca , Karen - Service Manager: Always great to work with!

Nov 21, 2024

Cityside Subaru responded

Hi, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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