Mike Martell
Mike Martell at Cityside Subaru

Mike Martell

Assistant Service Manager

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

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5.0
53 Reviews
5.0

53 Reviews

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53 Reviews of Mike Martell

June 20, 2026

Dealership Rating
Employee Rating

Fantastic staff, Finished service on time. Congenial and professional. Outstanding dealership. State -of -art facility. More

by glendon.foley
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brendan

Jun 20, 2026

Cityside Subaru responded

It’s great to hear our congenial and professional staff provided prompt service on your Subaru WRX. Mike and the team are glad the work finished on schedule in our facility. Thank you for sharing your kind words about your experience. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

May 18, 2026

Dealership Rating
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Everyone is solicitous and helpful and my car always seems fine after service. But, when I pick my car up, the seat has changed - it’s too low - and the mirrors have changed. I can’t leave the dealers More

by Shirleyjudith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Cityside Subaru responded

Shirley, Thanks for sharing your experience with Cityside Subaru. We appreciate your business and hope to see you again soon! Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

May 13, 2026

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Professional team and of course great cars. I have been a Subaru owner for the last 22 years. Same quality, same professionalism. The service team has a great follow up and I feel trust when More

by Karl
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2026

Cityside Subaru responded

It’s wonderful to know our professional team and Subaru vehicles have consistently met your expectations over the past 22 years. We’re pleased our service follow up earned your trust and reinforced that same quality you count on. Thank you for your long-term loyalty. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

April 23, 2026

Dealership Rating

Eric made the process for purchasing our lease car easy and quick! He worked with the registry and our insurance company for an easy transition More

by MMK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2026

Cityside Subaru responded

It’s wonderful to hear the transition was seamless and efficient. Thank you for choosing a used Subaru Outback and trusting our team with the registry and insurance details. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

April 07, 2026

Dealership Rating
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The dealership made me feel like I was with my family and friends They answer every question I had with no hesitation. More

by angel.squitieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

Apr 07, 2026

Cityside Subaru responded

We’re thrilled to hear our team made you feel at home and answered every question during your Subaru service. Thank you for trusting us with your vehicle. We look forward to caring for your Subaru again. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

March 20, 2026

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Always helpful and thorough. The service team is excellent and helps to locate and apply any available discounts. More

by Andrew Mitchell
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi , Sara

Mar 20, 2026

Cityside Subaru responded

We’re pleased our service team delivered thorough support for your Subaru Impreza and helped secure applicable discounts. Thank you for the outstanding rating and feedback.

February 18, 2026

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Employee Rating

Very nice waiting area ! ! Free ride to nearby area to lunch !! Very courteous staffs !! Very pleasant experience !! More

by Kenny
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

February 13, 2026

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Employee Rating

We have always had a great experience at cityside subaru. The service is great and the communication is excellent. I also appreciate how transparent they are with costs as well as repair options. I’ve been u More

by jbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

February 10, 2026

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Employee Rating

Very professional courteous dealership. From the time you walk in and come back to pick up your car. Now they have a new facility, which is even better and should be top notch. More

by 12randma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

January 31, 2026

Dealership Rating
Employee Rating

Staff are consistently polite and so very friendly, a. Smile goes a long way. The facility is spotless with a big emphasis on customers. More

by Jeanyfahey
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

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