Karen Suarez
Karen Suarez at Oakes Kia
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Karen Suarez

Finance Manager

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.8
155 Reviews
4.8

155 Reviews

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155 Reviews of Karen Suarez

April 08, 2025

Dealership Rating
Employee Rating

Good service. Friendly. All staff listened to what I wanted. They also worked with me to my meeti my needs when selecting a vehicle and also when selecting addit More

by CRAZYFOSTERMOM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Meaghan Hill, Jonah Hale

Apr 08, 2025

Oakes Kia responded

We're delighted to hear that our team at Oakes Kia provided you with a smooth and pressure-free experience. It's great to know we could meet your needs in selecting both the vehicle and warranty coverages. Thank you for choosing us!

April 05, 2025

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Employee Rating

Kyle & Cristian did a tremendous job. Comfortable transaction with some firm negotiation but never overbearing. I would work with your team again. More

by ddavies0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2025

Oakes Kia responded

We're delighted to hear that Kyle and Cristian made your experience at Oakes Kia a positive one. We appreciate your feedback and look forward to assisting you in the future!

April 04, 2025

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Great dealership experience—friendly staff, smooth process, and excellent customer service from start to finish. More

by anrogely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Carroll, Bruce Reves

Apr 07, 2025

Oakes Kia responded

We're delighted to hear that you had a great experience with our team at Oakes Kia! We strive to provide friendly service and a smooth purchasing process here. Thanks for choosing us!

April 03, 2025

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Employee Rating

Lyric and Karen were fantastic! We were given the price we wanted and the whole process was seamless and painless! I absolutely LOVE my car and the care I received from Oakes Kia! More

by jenrkirkwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyric Kimley

Apr 04, 2025

Oakes Kia responded

Jen, we're delighted to hear that Lyric and Karen made your experience seamless at Oakes Kia! Enjoy every moment with your new car, and thank you for choosing us!

April 02, 2025

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Employee Rating

This was our second experience leasing from Oakes, and we were glad to work with Lyric again. He's easygoing, communicative, cognizant of our needs and fun to do business with. I would highly recommend buyin More

by DerekKlaus
Recommend Dealer
Yes

Other Employees Tagged: Bruce Reves, Lyric Kimley

Apr 02, 2025

Oakes Kia responded

Derek, we're delighted to hear that Lyric made your second leasing experience with Oakes Kia so enjoyable! Thank you for recommending us and trusting our team once again. We look forward to serving you in the future!

April 02, 2025

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Employee Rating

Jonah was excellent to work with and did a great job at getting me exactly what I needed. The entire team and experience was very positive. I would 100% purchase another car from Oakes. More

by greenberg91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Isaacs, Jonah Hale

Apr 03, 2025

Oakes Kia responded

We're delighted to hear that Jonah and the Oakes Kia team provided such a positive experience! Thank you for your kind words, and we look forward to assisting with any future car purchases.

April 02, 2025

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Employee Rating

The service is excellent, fast, and the staff is very friendly. Lacey and Karen are knowledgeable and answered all my questions and concerns. Thank you. More

by damarie66p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2025

Oakes Kia responded

We're delighted to hear that Lacey and Karen provided excellent service during your visit to Oakes Kia! Our team is always here to help, so don't hesitate to reach out if you have more questions in the future. Thank you for sharing your experience with us!

April 01, 2025

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Employee Rating

I knew more about the options on the car than the salesmen. He also had me sign my title for trade without a release of lien letter stating it would be fine. Not fine and did not make trade in. Now I More

by craigfisher1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Darren Iverson, Seth Isaacs

Apr 02, 2025

Oakes Kia responded

Thank you for sharing your experience. It's concerning to hear about the issues with both the trade-in process and our facility's condition, as we strive for professionalism in all aspects of our service. We would like to address these concerns directly and ensure a satisfactory resolution. Please feel free to reach out at your convenience so we can assist further. Thank you, Meaghan Hill - Finance Director - 816-474-2900

March 31, 2025

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Employee Rating

Travis was extremely helpful and a pleasure to work with. He went above and beyond to take care of us. I will highly recommend him. More

by holmqka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Petrovich

Apr 01, 2025

Oakes Kia responded

We're delighted to hear that Travis provided exceptional service at Oakes Kia! Thank you for recommending him and sharing your positive experience with us. We look forward to assisting you again in the future!

March 26, 2025

Dealership Rating
Employee Rating

Kyle was fantastic! If I had to buy another car I wouldn’t hesitate to get one from him ! More

by joseph.henry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2025

Oakes Kia responded

Joseph, thank you for leaving Oakes Kia a five-star review and congrats on your new ride! It's great to hear that Kyle was a pleasure to work with. Safe travels!

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