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Kacey Burriss
Kacey Burriss at Koons Clarksville Chevrolet Buick GMC

Kacey Burriss | Page 3

Service Advisor

Koons Clarksville Chevrolet Buick GMC

12421 Auto Drive
Columbia, MD 21029

5.0
45 Reviews
5.0

45 Reviews

Write a Review

45 Reviews of Kacey Burriss

December 17, 2022

Dealership Rating
Employee Rating

As always Kacey does a great job on my truck. And always get me in and out in a timely manner. Thank you More

by Douglasrider61
Sales Price Transparency
Recommend Dealer
Yes
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Dec 18, 2022

Koons Clarksville Chevrolet Buick GMC responded

Kacey exactly as you described. She has a passion for assisting clients and is packed with knowledge. Thank you for your business from your friends at Koons Clarksville Chevrolet Buick GMC, we hope to see you back again!

June 19, 2022

Dealership Rating
Employee Rating

I have A 2017 GMC Acadia I have had brake problems with this truck since it was new I am still having problems with the brake system On this vehicle I am being told that the mechanic cannot smell brakes bu More

by Frrosa1952
Friendliness
Recommend Dealer
No
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Jun 22, 2022

Koons Clarksville Chevrolet Buick GMC responded

I'm very sorry to hear about the issues you are having with your vehicle. We want guests to be confident in our services and I'd like to step in here to see if I can assist you further. Please consider giving me a call. Thank you, Keith Williams - Service Manager - 410-988-9522

May 29, 2022

Dealership Rating
Employee Rating

Kacey is AWESOME. Appointments are adhered to and there is great communication as well as follow up. Thank you. More

by Coach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 31, 2022

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great review! We appreciate your support and are happy to hear that Kacey delivered such a successful service experience. Drive safely, and we hope to see you back at Koons Clarksville Chevrolet Buick GMC!

Jun 04, 2022

Coach responded

Only the very best for service.

April 19, 2022

Dealership Rating
Employee Rating

I received excellent service and the staff explained everything they did in detail. Would definitely recommend. More

by jjjrobin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lawrence

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Apr 19, 2022

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Koons Clarksville Chevrolet Buick GMC team. Drive safely, and we hope to see you back!

March 20, 2022

Dealership Rating
Employee Rating

My service advisor was amazing thank you kacey Burriss for everything ❤️ ❤️ ❤️ ❤️ I will be back More

by Rhodes.lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 21, 2022

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great review, Lynn! We appreciate your support and are happy to hear that Kacey was able to assist with your vehicle. Drive safely, and we are looking forward to seeing you again at Koons Clarksville Chevrolet Buick GMC!

February 22, 2022

Dealership Rating
Employee Rating

I have never had a bad experience when going there. I have bought my last 2 vehicles there. More

by Magabus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 23, 2022

Koons Clarksville Chevrolet Buick GMC responded

We really appreciate your continued business and your great review! Thank you from all of us at Koons Clarksville Chevrolet Buick GMC and drive safely until we see you again. Drive safely!

February 01, 2022

Dealership Rating
Employee Rating

Clarksville Koon is the only dealership I will allow to maintain and repair my truck. More

by iveguilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassie Kelly, Al Cecchini

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Feb 02, 2022

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great review! We are glad that our team took wonderful care of your truck. We appreciate your trust in us to ensure that you're feeling safe on the road.

January 31, 2022

Dealership Rating
Employee Rating

Very professional and efficient! Love the concierge service they took great care of me and my vehicle. More

by Tara827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 31, 2022

Koons Clarksville Chevrolet Buick GMC responded

Thank you so much, Tara! We are thrilled that you had such a professional experience working with our Koons Clarksville Chevrolet Buick GMC team. We hope to see you at your next visit!

December 26, 2021

Dealership Rating
Employee Rating

Very professional and excellent quality. They kept me informed on status of work. Extremely knowledgeable of work required. More

by Scott.markert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bell

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Dec 27, 2021

Koons Clarksville Chevrolet Buick GMC responded

We are always happy to help you out, Scott! Thanks for choosing Koons Clarksville Chevrolet Buick GMC and we'll see you next time!

December 11, 2021

Dealership Rating
Employee Rating

I’m just taking my negative review back. They ended up helping me out tremendously! Thanks to Tim Meade as my sales guy, Jordan in financing and also Kacey in service! They did a great job and I will cont More

by Brownwesley1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassie Kelly , Tim Meade, Jordan in financing

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Dec 13, 2021

Koons Clarksville Chevrolet Buick GMC responded

Thank you for taking the time to update your review! We want the most for our guests, and it means a lot to hear that the Koons Clarksville Chevrolet Buick GMC team was able to make things right for you. We appreciate the kind words about Tim, Jordan, and Kacey and will be sure to pass them along. We are looking forward to seeing you again down the road!

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