Love it there always great service.
Keep you updated, nice waiting room. Everyone is nice and very professional
Keep you updated, nice waiting room. Everyone is nice and very professional
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by TJB
Service Price Transparency
Jan 14, 2025 -
Koons Clarksville Chevrolet Buick GMC responded
TJB, we're delighted to hear you enjoyed the service and atmosphere at Koons Clarksville Chevrolet Buick GMC. Thank you for your kind words!
Always excellent service.
Wouldn’t dream of taking it anywhere else. Service department is excellent
Wouldn’t dream of taking it anywhere else. Service department is excellent
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by Pale Rider
Jan 02, 2025 -
Koons Clarksville Chevrolet Buick GMC responded
Thank you for your loyalty and kind words about our service department at Koons Clarksville Chevrolet Buick GMC! We're delighted to know that we continue to meet your expectations. Looking forward to serving you again soon!
Wonderful people.
Follow up was amazing. Kacey was always on top of things. Thanks Kacey!!
Follow up was amazing. Kacey was always on top of things. Thanks Kacey!!
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by kwilliamd
Service Price Transparency
Sep 03, 2024 -
Koons Clarksville Chevrolet Buick GMC responded
We are glad to hear that Kacey provided excellent support and followup. Thanks for choosing Koons Clarksville Chevrolet Buick GMC!
Wonderful experience.
Kudos to Kacey, she was great. She is very personable, knows her job and kept me informed during the whole process. And she got me in and out in less
Kudos to Kacey, she was great. She is very personable, knows her job and kept me informed during the whole process. And she got me in and out in less than an hour. What more could you ask for!
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by fmcangelosi
Aug 14, 2024 -
Koons Clarksville Chevrolet Buick GMC responded
We're delighted to hear that Kacey provided such a wonderful experience at Koons Clarksville Chevrolet Buick GMC! Thanks for sharing your positive feedback and highlighting her excellent service. Enjoy your new vehicle!
Always take care of me quickly and make sure I know what
my Tahoe needs right away and what's coming up next. Kacey is amazing!!
my Tahoe needs right away and what's coming up next. Kacey is amazing!!
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by ishakir27
Jul 11, 2024 -
Koons Clarksville Chevrolet Buick GMC responded
We're glad to hear Kacey and the team at Koons Clarksville Chevrolet Buick GMC are taking great care of your Tahoe! Thanks for sharing your experience with us!
Easy to get appointments.
Prices are reasonable not like most other dealerships I have dealt with in the past.
Prices are reasonable not like most other dealerships I have dealt with in the past.
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by mlferma
Service Price Transparency
Jul 09, 2024 -
Koons Clarksville Chevrolet Buick GMC responded
We're glad to hear you found our appointment process easy and our prices reasonable at Koons Clarksville Chevrolet Buick GMC. Thanks for sharing your experience!
Everyone was professional and polite.
I don’t know the name of the mechanic that worked on my truck, but he saved me a good deal of money. They charged me half of what they quoted because
I don’t know the name of the mechanic that worked on my truck, but he saved me a good deal of money. They charged me half of what they quoted because he got it done in half the time.
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by Jamesmcgrann21
Service Price Transparency
Mar 05, 2024 -
Koons Clarksville Chevrolet Buick GMC responded
James, it's great to know our team at Koons Clarksville Chevrolet Buick GMC could provide you with a professional and efficient service. We're always here to help save where we can! Thanks for the review.
Mar 05, 2024 -
Jamesmcgrann21 responded
I didn’t want to put out in the public, but when they put in my drop in bed liner two of the back caps on the top rails went missing.
Kacey is so welcoming and always has a smile.
Koons service department is wonderful!
Kacey is wonderful and the service department is fantastic!
Koons service department is wonderful!
Kacey is wonderful and the service department is fantastic!
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by Crystal
Service Price Transparency
Aug 08, 2023 -
Koons Clarksville Chevrolet Buick GMC responded
Crystal, thank you for your 5 stars and shoutout to Kacey and the team! We look forward to seeing you again down the road at Koons Clarksville Chevrolet Buick GMC!
My experience was great.
I was kept informed as to what was needed to repair my corvette. Even though parts needed to be ordered for the repair I was informed every step of
I was kept informed as to what was needed to repair my corvette. Even though parts needed to be ordered for the repair I was informed every step of the way. When the parts were expected, when they were received, and when the repair was completed. Thanks to Kacey for all of her assistance. Great job.
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by Lhoustonjr
Service Price Transparency
May 15, 2023 -
Koons Clarksville Chevrolet Buick GMC responded
We're delighted to see that you had a great experience with us! It's wonderful to hear that Kacey kept you informed throughout the repair process of your Corvette here at Koons Clarksville Chevrolet Buick GMC. Thank you for your business and we hope to see you again soon. Drive safely!
I have not been a fan of the corporate approach that
Koons offers in the several years now that they have run the Claksville dealership. I very much miss the more community and customer focused dealers
Koons offers in the several years now that they have run the Claksville dealership. I very much miss the more community and customer focused dealership that Win Kelly represented. It's just not the same shop I used to deal with. The only constant is Al C in service. He's very helpful and friendly. I cringe when I see the woman in the Koons commercials.
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by Win Kelly fan
Service Price Transparency
Feb 28, 2023 -
Koons Clarksville Chevrolet Buick GMC responded
I am disappointed to see we have fallen short of our five-star standards. We take customer feedback seriously, and I would like the opportunity to discuss your concerns and learn how we can improve your experiences moving forward. Please reach out when you have a moment. Thank you, Joe MacCready - Customer Relation Manager - 443-454-6906