Justin Birdwell

Justin Birdwell is great as a service writer. However, I had a huge problem only 1.5 years after buying the vehicle new here with condensation from the a/c compressor leaking in to cabin and unde However, I had a huge problem only 1.5 years after buying the vehicle new here with condensation from the a/c compressor leaking in to cabin and under the mat and carpet of the front passanger side following the drain tube into the cabin. Since it did not leak up to the carpet we did not dsicover it until it started to mold and mildew. Even with extended Toyota warranty and proof of bad design causing this, this dealer and Toyota national would not pay a penny to the quoted $10,000. repair. Also, why am I waiting on a leaking McPhearson strut for 3 months at this dealership. but other dealers have it in stock and are installing it. Hmm? Justin is great but dealer did not earn my business next time I buy a vehicle or have non warranty work. More

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Justin is always worked with me to get the best price and get my truck back to me as quick as possible. Toyota is the best choice possible. get my truck back to me as quick as possible. Toyota is the best choice possible. More

by tyler.burkhalter Verified Customer Verified Customer

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Justin has always been open and honest about my truck repairs. The workman, mechanics, have done a wonderful job for me as well. Thanks team members! Sandy repairs. The workman, mechanics, have done a wonderful job for me as well. Thanks team members! Sandy More

by SANDYRODIE Verified Customer Verified Customer

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Justin has always been a great help in getting my vehicle serviced. Very professional and explains service needed. serviced. Very professional and explains service needed. More

by FREDW1 Verified Customer Verified Customer

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I had a good experience with getting my car fixed. The work they did looked good. Justin was also very nice the entire time I interacted with him whether it was through phone calls, emails, or in pers The work they did looked good. Justin was also very nice the entire time I interacted with him whether it was through phone calls, emails, or in person. More

by kaylabrock159 Verified Customer Verified Customer

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The service was great! Didn’t have to wait too long. Love the new service where you can see the status of your vehicle. Thank you! Didn’t have to wait too long. Love the new service where you can see the status of your vehicle. Thank you! More

by LSCHLUTT Verified Customer Verified Customer

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I waited 2 hours & had to leave & come back for what usually takes 30-45 minutes to replace a turn signal bulb. Toyota did not have the bulb in stock and ordered one from a parts store. The parts store usually takes 30-45 minutes to replace a turn signal bulb. Toyota did not have the bulb in stock and ordered one from a parts store. The parts store took their sweet time delivering. So it’s not really Toyota’s fault & Justin Birdwell did all he could to get it done. Justin did, as always, a great job with the situation. Thanks Justin. More

by RFRAZIER60 Verified Customer Verified Customer

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They always have taken care of me, no matter the problem I was having with my Toyota I was having with my Toyota More

by shirleygsanford Verified Customer Verified Customer

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The service department has always been very friendly. I have never had to wait more than an hour for my car to be finished. I have never had to wait more than an hour for my car to be finished. More

by mollyehagar Verified Customer Verified Customer

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Nice and friendly service, very professional, and explains the the work needed to keep your vehicle performing well and safe explains the the work needed to keep your vehicle performing well and safe More

by EDWARDLS Verified Customer Verified Customer

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