Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Justin Birdwell
Justin Birdwell at Bryan College Station Toyota

Justin Birdwell | Page 6

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

Contact Me
4.9
160 Reviews
4.9

160 Reviews

Write a Review

160 Reviews of Justin Birdwell

December 01, 2025

Dealership Rating
Employee Rating

Amazing customer service and amazing communication! I will be back to this college station location More

by jennifer@primesolutionsvcs.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 02, 2025

Bryan College Station Toyota responded

Thank you for your kind words! We are glad to hear you had an amazing experience with our customer service and communication. We look forward to welcoming you back to our location! Customer Relations Manager customerservice@purdygroupusa.com

November 29, 2025

Dealership Rating
Employee Rating

I had to use a different service writer (Ron) zero customer service, I may find a different store to do business, even if I have to drive out of town. More

by ERWIN74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ron Broesche

Report | Print
Dec 01, 2025

Bryan College Station Toyota responded

Thank you for letting us know about your experience. We are sorry to hear that you did not receive the level of customer service you expected. Your feedback is important to us, and we will address this with our team. We would appreciate the chance to speak with you and regain your trust. Please contact us so we can learn more and work toward a better experience. Customer Relations Manager customerservice@purdygroupusa.com

November 24, 2025

Dealership Rating
Employee Rating

I don't have anything to say other than great job and this is fifteen words. More

by jmdudo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 24, 2025

Bryan College Station Toyota responded

Thank you! We appreciate your feedback and are glad we could provide a great experience. Customer Relations Manager customerservice@purdygroupusa.com

November 19, 2025

Dealership Rating
Employee Rating

Justin is totally professional yet friendly and very helpful. It is a pleasure dealing with him More

by heidigeyer.zulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gian in the sales department

Report | Print
Nov 21, 2025

Bryan College Station Toyota responded

Thank you for your kind words! We’re so glad to hear that Justin made your experience both professional and enjoyable. It’s always our goal to provide helpful and friendly service, and your feedback truly brightens our day. We look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

November 03, 2025

Dealership Rating
Employee Rating

I have had no issues with Toyota. Service has been great and did not have to wait long for my car More

by VALERIEBROUSSARD052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 04, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear your service experience has been smooth and timely. We appreciate your support. Customer Relations Manager customerservice@purdygroupusa.com

October 31, 2025

Dealership Rating
Employee Rating

Justin knocked it out of the ball park. I felt like my car needed front shocks and I wanted the steering checked, too. When I picked up the car, it felt completely different and that was More

by marzhanle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 03, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are happy to hear Justin listened carefully and helped get your car feeling like new again. It’s great to know the repairs made such a positive difference in your driving. We appreciate your feedback and look forward to assisting you in the future! Customer Relations Manager customerservice@purdygroupusa.com

October 28, 2025

Dealership Rating
Employee Rating

John Gray was excellent to work with. Vehicle was precisely as described and the price was excellent. More

by BLAKEJENNINGS
Recommend Dealer
Yes

Other Employees Tagged: Rusty Chandler, John Gray, Scott Gaston, Trevor Russ

Report | Print
Oct 29, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad John was able to assist you and that the vehicle and pricing met your expectations. Wishing you happy miles! Customer Relations Manager customerservice@purdygroupusa.com

October 22, 2025

Dealership Rating
Employee Rating

BEST TOYOTA SALES AND SERVICE IN THE NATION. .. OUTSTANDING EXCELLENCE ABOVE AND BEYOND THANK YOU More

by kwjames1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Bean

Report | Print
Oct 23, 2025

Bryan College Station Toyota responded

We are pleased to hear you had a positive experience with our sales and service teams. It’s wonderful to know their dedication and professionalism made such an impression! Customer Relations Manager customerservice@purdygroupusa.com

October 19, 2025

Dealership Rating
Employee Rating

Always easy to work with and great service. Been a customer for over 10 years and plan to purchase our next vehicle here. More

by HORNET1RACING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Hall, Carey Hausenfluck

Report | Print
Oct 20, 2025

Bryan College Station Toyota responded

We are glad to hear you have enjoyed over 10 years of easy and great service with us. Thank you for your loyalty, and we look forward to helping you with your next vehicle purchase! Customer Relations Manager customerservice@purdygroupusa.com

October 11, 2025

Dealership Rating
Employee Rating

Pulled up to the service department and they were fast and friendly my experience was excellent! More

by KIMHENLEY85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 13, 2025

Bryan College Station Toyota responded

We areglad our service team was fast and friendly and that your experience was excellent! We appreciate you sharing your feedback and hope to see you again soon. Customer Relations Manager customerservice@purdygroupusa.com

1
...
5
6
7
...
16

Dealership Inventory (269 Vehicles)

used 2017 Volkswagen Passat car, priced at $12,991
2017 Volkswagen Passat
used
Reflex Silver Metallic exterior
Automatic
Front-wheel Drive
$12,991
View Details
used 2023 Toyota Tundra Hybrid car, priced at $45,591
2023 Toyota Tundra Hybrid
used
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
$45,591
View Details
used 2017 Toyota Tundra car, priced at $31,991
2017 Toyota Tundra
used
Super White exterior
Automatic
Rear-wheel Drive
$31,991
View Details
used 2022 Toyota Tacoma car, priced at $31,991
2022 Toyota Tacoma
used
Magnetic Gray Metallic exterior
Automatic
Rear-wheel Drive
$31,991
View Details
used 2019 Toyota Avalon car, priced at $20,991
2019 Toyota Avalon
used
Harbor Gray Metallic exterior
Automatic
Front-wheel Drive
$20,991
View Details
used 2023 Nissan Rogue car, priced at $25,991
2023 Nissan Rogue
used
Boulder Gray Pearl/Super Black exterior
Automatic
Front-wheel Drive
$25,991
View Details
View All Inventory