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Justin Birdwell
Justin Birdwell at Bryan College Station Toyota
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Justin Birdwell

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
27 Reviews
4.9

27 Reviews

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27 Reviews of Justin Birdwell

November 20, 2024

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I am always pleased with the service I receive at Brian College Station Toyota Justin does a great job taking care of my needs on my car More

by LOUISEHAJOVSKY
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Recommend Dealer
Yes
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November 16, 2024

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Justin is Great! He always is very polite and professional! Thanks Justin for being my rep More

by GRISWOLDMAGGIE
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Recommend Dealer
Yes
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Nov 18, 2024

Bryan College Station Toyota responded

Thank you for your review! Justin will be happy to hear your kind words and is always here to assist you! Customer Relations Manager customerservice@purdygroupusa.com

November 14, 2024

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Service, especially contacts with Justin Birdwell, was very good. It just took about 50% linger than estimated - without explanation. More

by wilhelm0
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Recommend Dealer
Yes
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Nov 18, 2024

Bryan College Station Toyota responded

We appreciate your positive feedback on Justin's service! We apologize for any inconvenience caused by the delay in the estimated time. Thank you for sharing your experience with us, and we hope to provide you with an even better experience next time! Customer Relations Manager customerservice@purdygroupusa.com

November 08, 2024

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Very polite from check in to check out. Justin even gave me tips on how to change battery in my key fob and how to use it if my battery is dead. And fast! I was all settled in to read a boo More

by ce15814
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Yes
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Nov 11, 2024

Bryan College Station Toyota responded

We're happy to hear about your positive experience with us from start to finish! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com

November 07, 2024

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Excellent customer service. Service advisor was knowledgeable, professional, and provided good communication with the customer. More

by MKRANCH
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Yes
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Nov 11, 2024

Bryan College Station Toyota responded

We are honored to have provided you with excellent customer service! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

November 07, 2024

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Justin does such a good job! I trust him to take care of my Toyota Sequoia. I have used him for quite a while and he has always been courteous. More

by MARGIE6
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Yes
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Nov 11, 2024

Bryan College Station Toyota responded

We're thrilled to hear that Justin does such a good job taking care of your Toyota Sequoia! Thank you for your feedback! Customer Relations Manager customerservice@purdygroupusa.com

November 06, 2024

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They always take great care of my vehicles with friendly service and prompt appointments every time More

by sherryeangelo
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Recommend Dealer
Yes
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Nov 11, 2024

Bryan College Station Toyota responded

Thanks for your positive feedback! We're glad to hear you've had great experiences with our service! Customer Relations Manager customerservice@purdygroupusa.com

October 26, 2024

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The service attendant is excellent. My truck is a 2011 but inspection stations complement that the truck has been taken care of. And that is due to the service attendants at the deale More

by BILLANDSUE0
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Recommend Dealer
Yes
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Oct 28, 2024

Bryan College Station Toyota responded

Thank you for the wonderful feedback! It’s great to hear that our service attendants have kept your 2011 truck in such fantastic shape. We appreciate your trust in us to take care of your vehicle, and we’re here for you anytime you need assistance!

October 25, 2024

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More personal than in the past. More personal as service was with Atkinson Toyota. Nice job. More

by macure
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Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche, Bobby Hall, Heather Beran

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Oct 28, 2024

Bryan College Station Toyota responded

Hearing that you found our service more personal is fantastic! We aim to create meaningful connections with our customers, much like you have experienced before. Thank you for the kind words—your feedback truly inspires us to continue delivering great service!

October 20, 2024

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I’ve been doing business with Bryan Toyota since 2013 always treated me fairly , no high pressure sales techniques Everyone is professional and eager to help More

by teresacannon61
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Recommend Dealer
Yes

Other Employees Tagged: Heather Beran

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Oct 21, 2024

Bryan College Station Toyota responded

Teresa, we're over the moon to hear about your continued positive experience with us since 2013! It's great to know that our team consistently treats you fairly and provides a no-pressure environment. We strive to maintain a professional and helpful atmosphere, and your feedback is truly appreciated. Thank you for your loyalty to us for 10+ years, we look forward to serving you for many more!

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