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Justin Birdwell
Justin Birdwell at Bryan College Station Toyota
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Justin Birdwell

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
62 Reviews
4.9

62 Reviews

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62 Reviews of Justin Birdwell

March 12, 2025

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Employee Rating

Everyone is very helpful and friendly always enjoy getting service done there at Toyota wonderful More

by triadams81
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Seigler

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March 08, 2025

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knowledgeable and friendly staff are always eager to help you get the right vehicle or the right service. More

by dustinminor1970@gmail.com
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Khurram Ali, James Hutcherson, Russell Karli

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Mar 10, 2025

Bryan College Station Toyota responded

Thank you for the great feedback! We’re glad to hear that our knowledgeable and friendly staff were able to help you find the right vehicle and service. We appreciate your kind words! Customer Relations Manager customerservice@purdygroupusa.com

February 26, 2025

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Justin got my car in and worked with the technician to get my exposed pillar wires recovered and fixed the same day. I brought the car in December and picked it up in January for an air conditioning syste More

by PATRICIATCOX
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Recommend Dealer
Yes
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Feb 26, 2025

Bryan College Station Toyota responded

Thank you for your detailed feedback! We're glad to hear that Justin and the team were able to resolve the issue with your car efficiently and that you're satisfied with the work. We appreciate your trust in us and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 22, 2025

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Polite and I was in and out the service department great service clean waiting room More

by IRENEBALDERAS92
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Recommend Dealer
Yes
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Feb 24, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We're glad to hear that you had a quick and positive experience in our service department. We strive to keep everything clean and efficient, and we appreciate your kind words. We look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

February 12, 2025

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10/10 would recommend. Everyone did a great job coordinating not only with me and to the tow company - but also with overall service. More

by mayebutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Tony Rogers, Patrick Seigler, Abagail Mojica, Heather Beran

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Feb 13, 2025

Bryan College Station Toyota responded

Thank you for the fantastic review! We’re so happy to hear that everything went smoothly and that our team was able to coordinate effectively with both you and the tow company. We appreciate your recommendation and look forward to providing excellent service again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 12, 2025

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Everyone from driving into the dealership, the servicemen coming out to help with the details of service, More

by sewingismy.6
Recommend Dealer
Yes
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Feb 13, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We're so glad to hear that everyone from the moment you drove into the service team was helpful and attentive. We appreciate your feedback and look forward to continuing to provide excellent service! Customer Relations Manager customerservice@purdygroupusa.com

February 12, 2025

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Great service start to finish. Efficient. Taken care of all my vehicles. Never had problems. More

by JESNE1990
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Recommend Dealer
Yes
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Feb 13, 2025

Bryan College Station Toyota responded

Thank you for your great review! We're thrilled to hear that you've had consistent, efficient service and that we've been able to take care of all your vehicles. We appreciate your loyalty and look forward to continuing to serve you in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 08, 2025

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Always a pleasure to have my Rav4 served at BCS Toyota. Ron is the best. More

by JEFF PITBLADO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche, Tanner Gregory, Tony Rogers

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Feb 10, 2025

Bryan College Station Toyota responded

We're thrilled to hear you had a great experience with Ron and our service! Thank you for sharing your positive review! Customer Relations Manager customerservice@purdygroupusa.com

February 06, 2025

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I can honestly say there is absolutely no other dealership treating their customers this great Bryan college station Toyota is excellent and the customer service exceeds any charts More

by kimmdft80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Devani, Randy Dowling, Bobby Hall, Manny Lopez, Heather Beran, Dustin Holifield, Russell Karli

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Feb 06, 2025

Bryan College Station Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that you had such a great experience with us. Customer service is our top priority, and it's great to know we exceeded your expectations. We appreciate your support and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 02, 2025

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Employee Rating

Live action about car service is not t up to the level if service as a expected More

by Veeruparu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Bryan College Station Toyota responded

Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly so we can address any concerns and improve for the future. Customer Relations Manager customerservice@purdygroupusa.com

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