Justin Birdwell

I had a great experience getting my oil changed and tire rotation. It has been the highlight of my year. rotation. It has been the highlight of my year. More

by glk1964 Verified Customer Verified Customer

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Had a great experience with my recent oil change and maintenance appointment. Got an appointment the same day I called. Greeted quickly upon arrival with friendly service managers who quickly filled out maintenance appointment. Got an appointment the same day I called. Greeted quickly upon arrival with friendly service managers who quickly filled out on a tablet info needed to process the work/ service request. Manager trainee led me into the waiting room after offering me an approximate time of about an hour wait. Approximately 1/2 hour later, a text came to my phone, stating 2 items could use replacing.I was able to approve the new cabin filter and wiper blades and via text,10 min later, was asked to come back to check out at service manager’s desk. Checked out quickly and was on the road in less than an hour. Service seems to improve every time I make a visit! More

by janwalt06 Verified Customer Verified Customer

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I've worked with Justin Birdwell to service my vehicles for over 7 years. He is a trusted advisor for the three vehicles I purchased at BCS Toyota. I'm a very satisfied customer. for over 7 years. He is a trusted advisor for the three vehicles I purchased at BCS Toyota. I'm a very satisfied customer. More

by KFRUSSELL22 Verified Customer Verified Customer

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I was scheduled for the wrong day and my car was skipped in the que so I had to wait over 2 hours for my car that was getting an oil change. My service guy did apologize. in the que so I had to wait over 2 hours for my car that was getting an oil change. My service guy did apologize. More

by JWOLZ Verified Customer Verified Customer

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Everyone was friendly and prompt. Communication was clear and timely. It was a pleasant experience Communication was clear and timely. It was a pleasant experience More

by jeremyjprice76 Verified Customer Verified Customer

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Toyota is a wonderful Dealership & understanding about service & kindness , & compassion too, thanks so very much,👍 service & kindness , & compassion too, thanks so very much,👍 More

by LDFORD54 Verified Customer Verified Customer

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Prompt and did as promised. Arrived early but took my car in and serviced it. Arrived early but took my car in and serviced it. More

by vanduzer_3039 Verified Customer Verified Customer

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Tanner is great. I cannot say the same about the dealership or the service department otherwise I cannot say the same about the dealership or the service department otherwise More

by ZULFIALIKHAN Verified Customer Verified Customer

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Employees at this location tend to be knowledgeable, efficient, informative, friendly and patient, especially Justin Birdwell. efficient, informative, friendly and patient, especially Justin Birdwell. More

by marycanty76 Verified Customer Verified Customer

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I love this dealership the employees are professional, and very friendly John Gray sold me my car and has been so helpful with any questions I have. I try to always stop by and give him a great hello. and very friendly John Gray sold me my car and has been so helpful with any questions I have. I try to always stop by and give him a great hello. More

by CPLANGE317 Verified Customer Verified Customer

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