Justin Birdwell
Justin Birdwell at Bryan College Station Toyota
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Justin Birdwell

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
48 Reviews
4.9

48 Reviews

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48 Reviews of Justin Birdwell

January 05, 2025

Dealership Rating
Employee Rating

Ron is a great service advisor. . We were in and out quickly and informed of progress. More

by MEMEJJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche

Jan 06, 2025

Bryan College Station Toyota responded

We are thrilled to hear that Ron provided great service and got you in and out quickly! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

January 05, 2025

Dealership Rating
Employee Rating

Timely, professional, and pleasant, with vehicle delivered on time. And was provided a free water left in vehicle, thank you. More

by BrianN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Beran

Jan 06, 2025

Bryan College Station Toyota responded

Your positive feedback is greatly appreciated! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

January 03, 2025

Dealership Rating
Employee Rating

Justin does a great job with his customers! I am very pleased with Toyota and their service. More

by scarhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Bryan College Station Toyota responded

Thank you for your kind words and feedback! See you next time! Customer Relations Manager customerservice@purdygroupusa.com

January 03, 2025

Dealership Rating
Employee Rating

Very attentive and friendly people I was very happy with the service. Plus they helped me to get into a rental vehicle and it didn’t take long I was very pleased with all the services. More

by tupulsofia3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Holifield

Jan 03, 2025

Bryan College Station Toyota responded

Thank you for your recommendation! We appreciate you and your business! Customer Relations Manager customerservice@purdygroupusa.com

January 03, 2025

Dealership Rating
Employee Rating

Toyota in Bryan does a great job servicing your vehicle and keeping you updated on the on the vehicle. More

by charliekornegay0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Bryan College Station Toyota responded

Thank you for choosing us for your service needs! We look forward to seeing you next time! Customer Relations Manager customerservice@purdygroupusa.com

December 31, 2024

Dealership Rating
Employee Rating

Service time takes way too long. Initially told me the entire afternoon was open. Took close to 3 hours More

by SANDY308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2025

Bryan College Station Toyota responded

Thank you for sharing your concerns about the service time. We apologize for any inconvenience, and we hope to have the opportunity to serve you better in the future. Customer Relations Manager customerservice@purdygroupusa.com

December 28, 2024

Dealership Rating
Employee Rating

I don’t see why this is mandatory. Service great as usual but this 15 works thing will prevent me from completing future surveys. More

by J_MAMIGONIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Bryan College Station Toyota responded

We are elated to hear that you found our service great! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 27, 2024

Dealership Rating
Employee Rating

I do not wish to comment. Sorry I agreed to survey bc of this requirement. More

by gslayton14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheyenne Black

Jan 02, 2025

Bryan College Station Toyota responded

We appreciate you taking the time to leave us a review! Thank you! Customer Relations Manager customerservice@purdygroupusa.com

December 26, 2024

Dealership Rating
Employee Rating

Jason is the best for making sure everything take m care of on your vehicle More

by JODYHMPTN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Bryan College Station Toyota responded

We're excited to hear that Jason took great care of your vehicle! Thank you for sharing your positive experience with us! Customer Relations Manager customerservice@purdygroupusa.com

December 20, 2024

Dealership Rating
Employee Rating

Part of my service package with purchase . Always taken care by Justin. Chair crowded wing room. More

by MAGGIEMDMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Bryan College Station Toyota responded

Thank you for your wonderful feedback! We appreciate your loyalty and are glad Justin always takes care of you during your visits! Customer Relations Manager customerservice@purdygroupusa.com

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