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Justin Birdwell

Overview Reviews (164) Inventory (287)

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Justin Birdwell

Justin Birdwell | Page 13

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9

164 Reviews

Overview Reviews (164) Inventory (287)

4.9

164 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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164 Reviews of Justin Birdwell

January 03, 2025

Dealership Rating

Employee Rating

Toyota in Bryan does a great job servicing your vehicle and keeping you updated on the on the vehicle. and keeping you updated on the on the vehicle. More

by charliekornegay0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 03, 2025 -

Bryan College Station Toyota responded

Thank you for choosing us for your service needs! We look forward to seeing you next time! Customer Relations Manager customerservice@purdygroupusa.com

January 03, 2025

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Employee Rating

Very attentive and friendly people I was very happy with the service. Plus they helped me to get into a rental vehicle and it didn’t take long I was very pleased with all the services. the service. Plus they helped me to get into a rental vehicle and it didn’t take long I was very pleased with all the services. More

by tupulsofia3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dustin Holifield

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Jan 03, 2025 -

Bryan College Station Toyota responded

Thank you for your recommendation! We appreciate you and your business! Customer Relations Manager customerservice@purdygroupusa.com

December 31, 2024

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Employee Rating

Service time takes way too long. Initially told me the entire afternoon was open. Took close to 3 hours Initially told me the entire afternoon was open. Took close to 3 hours More

by SANDY308

Verified Customer

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Recommend Dealer

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Jan 02, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your concerns about the service time. We apologize for any inconvenience, and we hope to have the opportunity to serve you better in the future. Customer Relations Manager customerservice@purdygroupusa.com

December 27, 2024

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I do not wish to comment. Sorry I agreed to survey bc of this requirement. Sorry I agreed to survey bc of this requirement. More

by gslayton14

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cheyenne Black

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Jan 02, 2025 -

Bryan College Station Toyota responded

We appreciate you taking the time to leave us a review! Thank you! Customer Relations Manager customerservice@purdygroupusa.com

December 26, 2024

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Jason is the best for making sure everything take m care of on your vehicle of on your vehicle More

by JODYHMPTN4

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 02, 2025 -

Bryan College Station Toyota responded

We're excited to hear that Jason took great care of your vehicle! Thank you for sharing your positive experience with us! Customer Relations Manager customerservice@purdygroupusa.com

December 20, 2024

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Part of my service package with purchase . Always taken care by Justin. Chair crowded wing room. Always taken care by Justin. Chair crowded wing room. More

by MAGGIEMDMH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 02, 2025 -

Bryan College Station Toyota responded

Thank you for your wonderful feedback! We appreciate your loyalty and are glad Justin always takes care of you during your visits! Customer Relations Manager customerservice@purdygroupusa.com

December 19, 2024

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Everyone is helpful and Rin is the best. Good service.thanks for every thing., best seevice. Good service.thanks for every thing., best seevice. More

by TRICIE94

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ron Broesche, Heather Beran

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Dec 20, 2024 -

Bryan College Station Toyota responded

We are pleased to hear that our team provided you with the best service! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

December 17, 2024

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Very helpful with all my concerns and resolving them quickly. Thankyou Justin Birdwell for keeping my vehicle safe on the the road. I really do appreciate all that you do for me. quickly. Thankyou Justin Birdwell for keeping my vehicle safe on the the road. I really do appreciate all that you do for me. More

by RACHELPATTERSONRP80

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 18, 2024 -

Bryan College Station Toyota responded

Thank you for your kind words and recommendation! We are always here to help! Customer Relations Manager customerservice@purdygroupusa.com

December 16, 2024

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Everyone was professional and courteous. Service was quick and thorough. A good experience, will come again. Service was quick and thorough. A good experience, will come again. More

by AGGIEMOMX3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dustin Holifield

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Dec 16, 2024 -

Bryan College Station Toyota responded

We greatly appreciate your positive feedback! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

December 11, 2024

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Employee Rating

Politeness, great Service, knowledgeable, Perfect Service and the only dealer that I will ever take my vehicles too. and the only dealer that I will ever take my vehicles too. More

by moewater2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Heather Beran, Dustin Holifield

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Dec 16, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your positive experience with us! We're glad to hear that you found our service polite, knowledgeable, and perfect! Customer Relations Manager customerservice@purdygroupusa.com

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