Justin Birdwell
Justin Birdwell at Bryan College Station Toyota

Justin Birdwell | Page 13

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
164 Reviews
4.9

164 Reviews

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164 Reviews of Justin Birdwell

January 03, 2025

Dealership Rating
Employee Rating

Toyota in Bryan does a great job servicing your vehicle and keeping you updated on the on the vehicle. More

by charliekornegay0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Bryan College Station Toyota responded

Thank you for choosing us for your service needs! We look forward to seeing you next time! Customer Relations Manager customerservice@purdygroupusa.com

January 03, 2025

Dealership Rating
Employee Rating

Very attentive and friendly people I was very happy with the service. Plus they helped me to get into a rental vehicle and it didn’t take long I was very pleased with all the services. More

by tupulsofia3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Holifield

Jan 03, 2025

Bryan College Station Toyota responded

Thank you for your recommendation! We appreciate you and your business! Customer Relations Manager customerservice@purdygroupusa.com

December 31, 2024

Dealership Rating
Employee Rating

Service time takes way too long. Initially told me the entire afternoon was open. Took close to 3 hours More

by SANDY308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2025

Bryan College Station Toyota responded

Thank you for sharing your concerns about the service time. We apologize for any inconvenience, and we hope to have the opportunity to serve you better in the future. Customer Relations Manager customerservice@purdygroupusa.com

December 27, 2024

Dealership Rating
Employee Rating

I do not wish to comment. Sorry I agreed to survey bc of this requirement. More

by gslayton14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheyenne Black

Jan 02, 2025

Bryan College Station Toyota responded

We appreciate you taking the time to leave us a review! Thank you! Customer Relations Manager customerservice@purdygroupusa.com

December 26, 2024

Dealership Rating
Employee Rating

Jason is the best for making sure everything take m care of on your vehicle More

by JODYHMPTN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Bryan College Station Toyota responded

We're excited to hear that Jason took great care of your vehicle! Thank you for sharing your positive experience with us! Customer Relations Manager customerservice@purdygroupusa.com

December 20, 2024

Dealership Rating
Employee Rating

Part of my service package with purchase . Always taken care by Justin. Chair crowded wing room. More

by MAGGIEMDMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Bryan College Station Toyota responded

Thank you for your wonderful feedback! We appreciate your loyalty and are glad Justin always takes care of you during your visits! Customer Relations Manager customerservice@purdygroupusa.com

December 19, 2024

Dealership Rating
Employee Rating

Everyone is helpful and Rin is the best. Good service.thanks for every thing., best seevice. More

by TRICIE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche, Heather Beran

Dec 20, 2024

Bryan College Station Toyota responded

We are pleased to hear that our team provided you with the best service! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

December 17, 2024

Dealership Rating
Employee Rating

Very helpful with all my concerns and resolving them quickly. Thankyou Justin Birdwell for keeping my vehicle safe on the the road. I really do appreciate all that you do for me. More

by RACHELPATTERSONRP80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Bryan College Station Toyota responded

Thank you for your kind words and recommendation! We are always here to help! Customer Relations Manager customerservice@purdygroupusa.com

December 16, 2024

Dealership Rating
Employee Rating

Everyone was professional and courteous. Service was quick and thorough. A good experience, will come again. More

by AGGIEMOMX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Holifield

Dec 16, 2024

Bryan College Station Toyota responded

We greatly appreciate your positive feedback! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

December 11, 2024

Dealership Rating
Employee Rating

Politeness, great Service, knowledgeable, Perfect Service and the only dealer that I will ever take my vehicles too. More

by moewater2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Beran, Dustin Holifield

Dec 16, 2024

Bryan College Station Toyota responded

Thank you for sharing your positive experience with us! We're glad to hear that you found our service polite, knowledgeable, and perfect! Customer Relations Manager customerservice@purdygroupusa.com

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