Juan Ortega
Juan Ortega at Town East Ford
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Juan Ortega

Sales Consultant

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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5.0
38 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

4 yrs, 5 mos

Specialties & Trainings

Ford CPO Sales Certified

Ford Sales Certified

5.0

38 Reviews

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38 Reviews of Juan Ortega

September 02, 2024

Dealership Rating
Employee Rating

We felt the dealership listened to our needs and helped us make a sound decision that met our needs at a price we could afford. More

by r-jstone
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2024

Town East Ford responded

Thank you for sharing your experience with us! We're delighted to hear that our team listened to your needs and helped you find a solution that fit both your requirements and budget. Your satisfaction is our priority, and it's wonderful to know we were able to assist you in making a sound decision. If you have any more questions or need further assistance, don't hesitate to reach out!

July 21, 2024

Dealership Rating
Employee Rating

I wanted to look at a few models and their inventory was better than other dealers so appreciated that! More

by Dallas75238
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers

Jul 26, 2024

Town East Ford responded

Thank you for your feedback! We’re glad to hear that our inventory exceeded your expectations and that you found what you were looking for with us. If you have any other questions or need further assistance, feel free to reach out. We look forward to helping you again!

June 20, 2024

Dealership Rating
Employee Rating

Blake was very kind and a pleasure to work with. Even when we showed up early, he made sure we were taken care of for the remainder of the process. More

by Mike
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh, Blake Smithers

May 16, 2024

Dealership Rating
Employee Rating

Good deal thanks to Blake and Juan. I'll do it again in 15 years. More

by bsolutions69
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers

May 17, 2024

Town East Ford responded

Thank you for the fantastic review and for choosing Town East Ford! We're thrilled to hear that Blake and Juan helped you find a great deal on your new vehicle. We appreciate your business and look forward to serving you again whenever you're ready for your next adventure! Congratulations on your new car, and thanks again for choosing Town East Ford!

May 07, 2024

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Employee Rating

I took my car for a service issue. The team was verily friendly and explained the issue sufficiently More

by MUBEEN.KAMANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terri Scott , David Arias, David Chapelle

May 08, 2024

Town East Ford responded

Thank you for taking the time to leave a review about your recent service experience! We're happy to hear that our team was friendly and explained the issue with your car clearly. At Town East Ford, we strive to provide exceptional service while keeping our customers informed throughout the process. We appreciate you letting us know that our team achieved this for you. Thank you again for choosing Town East Ford! We look forward to seeing you again soon for your next service need.

April 11, 2024

Dealership Rating
Employee Rating

We worked with Juan, Angie & Junior. They were all very easy to work with. We drove around & tried different cars & came back to Town East. Angie made sure the car was clean & fueled More

by Mythreeangels03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Almodovar , Angie Marques, Ray Monks Jr

Apr 12, 2024

Town East Ford responded

We're thrilled to hear you had such a positive experience working with Juan, Angie, and Junior at Town East Ford! Finding the perfect car can involve some exploration, and it sounds like they made the process smooth and enjoyable. We appreciate you mentioning that they were all easy to work with. We strive to create a relaxed and helpful environment for our customers, and it seems Juan, Angie, and Junior achieved that perfectly. It's fantastic that you were able to test drive different cars to find the right fit. We're glad you ultimately came back to Town East Ford! Angie's attention to detail in ensuring the car was clean and fueled up demonstrates the extra steps we take to provide a complete buying experience. Junior's respect for your pre-authorization by offering without pushing additional financing options is exactly the kind of service we value. Thank you for recognizing it! We appreciate your business and kind words. Please let us know if there's anything else we can do for you in the future.

February 19, 2024

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Employee Rating

The process was easy and understandable Juan was very awesome to work with and I’m glad I was able to drive out with something! More

by JS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Monks Jr

Feb 19, 2024

Town East Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future!

December 13, 2023

Dealership Rating
Employee Rating

Friendly and personable. Polite, helpful but not pushy Honest and straightforward. Good to work with. Listened and explained any questions I had. More

by Harley Bear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Monks Jr, Michael Mullens

Dec 20, 2023

Town East Ford responded

Thank you for your positive review! We are so happy to hear that you had such a good experience with us, and we are looking forward to seeing you again in the future!

October 27, 2023

Dealership Rating
Employee Rating

Appreciated the knowledge and car buying experience, awesome staff, greatly car. Easy access, great location. More

by turnermario24
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Monks Jr

Nov 01, 2023

Town East Ford responded

Thank you so much for sharing your positive experience with us! We truly appreciate your kind words and the time you took to leave us a review. Your satisfaction is our top priority, and we're delighted to hear that you had a great experience with us. Our team works hard to provide exceptional service, and it's rewarding to know that we met your expectations. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

August 22, 2023

Dealership Rating
Employee Rating

The customer service at the dealership was top notch, friendly warm and welcoming from everyone we encountered, More

by dsp5691
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Morales

Aug 22, 2023

Town East Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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