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Juan Ortega
39 Reviews
Dealership Experience
5 yrs
Industry Experience
5 yrs
Specialties & Trainings
Ford CPO Sales Certified
Ford Sales Certified
39 Reviews
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39 Reviews of Juan Ortega
May 21, 2025
I recently had the pleasure of working with Town east ford for my car purchase, and I cannot express enough how impressed I am with the entire experience! From start to finish, the team went above and be ford for my car purchase, and I cannot express enough how impressed I am with the entire experience! From start to finish, the team went above and beyond to ensure I found the perfect vehicle that fit both my needs and budget. The phone call from Juan Ortega was very calming and helpful. Upon arriving at the dealership, I was warmly greeted by Rafael Morales, who took the time to understand what I was looking for in a car. Their knowledge and genuine enthusiasm for helping customers were immediately evident. They patiently answered all my questions and provided me with a wide range of options to consider, making the process feel personalized and stress-free. What truly stood out was the dealership's commitment to transparency. They clearly explained the pricing, financing options, and any potential trade-in value without any pressure or hidden fees. I felt empowered to make an informed decision rather than rushed into one. The test drive was another highlight. Rafael Morales made sure I had ample time to get a feel for the car and even encouraged me to take it on different road types to see how it handled. Their enthusiasm for the vehicle was contagious, and I left the test drive feeling more excited than ever. Once we settled on a vehicle, the paperwork process was seamless. The finance team worked diligently to find the best loan options available, and I was pleasantly surprised at how quickly everything was handled. The entire staff was friendly and accommodating, which made a potentially stressful process much more enjoyable. I drove away in my new car feeling confident and satisfied, knowing I got a great deal and exceptional service. If you’re in the market for a new or used vehicle, I highly recommend town east ford. They truly set the bar high for customer service and integrity in the car-buying experience. Thank you for making my car purchase one to remember! More
by Frank O
Other Employees Tagged: Rafael Morales, Blake Smithers
September 02, 2024
We felt the dealership listened to our needs and helped us make a sound decision that met our needs at a price we could afford. us make a sound decision that met our needs at a price we could afford. More
by r-jstone
Verified CustomerOther Employees Tagged: Terri Scott, Dallas Petriello , Eddie Almodovar
July 21, 2024
I wanted to look at a few models and their inventory was better than other dealers so appreciated that! better than other dealers so appreciated that! More
by Dallas75238
Other Employees Tagged: Blake Smithers
June 20, 2024
Blake was very kind and a pleasure to work with. Even when we showed up early, he made sure we were taken care of for the remainder of the process. Even when we showed up early, he made sure we were taken care of for the remainder of the process. More
by Mike
Other Employees Tagged: Anuj Singh, Blake Smithers
May 16, 2024
Good deal thanks to Blake and Juan. I'll do it again in 15 years. I'll do it again in 15 years. More
by bsolutions69
Other Employees Tagged: Blake Smithers
May 07, 2024
I took my car for a service issue. The team was verily friendly and explained the issue sufficiently The team was verily friendly and explained the issue sufficiently More
by MUBEEN.KAMANI
Other Employees Tagged: Terri Scott , David Arias, David Chapelle
April 11, 2024
We worked with Juan, Angie & Junior. They were all very easy to work with. We drove around & tried different cars & came back to Town East. Angie made sure the car was clean & fueled They were all very easy to work with. We drove around & tried different cars & came back to Town East. Angie made sure the car was clean & fueled up. We went in preauthorized & Junior offered but did not push us to run it through other places. Thank you More
by Mythreeangels03
Other Employees Tagged: Eddie Almodovar, Angie Marques, Ray Monks Jr
December 13, 2023
Friendly and personable. Polite, helpful but not pushy Honest and straightforward. Good to work with. Listened and explained any questions I had. Polite, helpful but not pushy Honest and straightforward. Good to work with. Listened and explained any questions I had. More
by Harley Bear
Other Employees Tagged: Ray Monks Jr, Michael Mullens
