Juan Fuentes
Juan Fuentes at City Volkswagen of Chicago

Juan Fuentes

Sales & Lease Specialist

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
129 Reviews
5.0

129 Reviews

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129 Reviews of Juan Fuentes

June 02, 2025

Dealership Rating
Employee Rating

They were friendly and professional. Their inventory was substantial which is great for the consumer when trying to decide on a vehicle. More

by Fatasha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rocha

Jun 02, 2025

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 02, 2025

Dealership Rating
Employee Rating

I bought a car on Friday, Maria and Juan were amazing. Their service was above and beyond. Maria is very sweet and I am glad we got to work with her. She was patient, I was undecided between 2 cars, but s More

by Iris R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, Maria Ghiran

Jun 02, 2025

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 31, 2025

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Employee Rating

Had a great experience at this dealership. The entire staff was attentive and made the buying process smooth. More

by Samster_456
Recommend Dealer
Yes

Other Employees Tagged: Andy Gloria

May 31, 2025

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 31, 2025

Dealership Rating
Employee Rating

Very friendly and attentive service, strong communications. Andy and Juan were a pleasure to work with! More

by sarahmm
Recommend Dealer
Yes

Other Employees Tagged: Andy Gloria

May 31, 2025

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 30, 2025

Dealership Rating
Employee Rating

Great experience with Maria. She was very professional and knowledgeable. She was also kind and made my car buying experience enjoyable. Thank you Maria for helping me get my dre More

by JDS789
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2025

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 29, 2025

Dealership Rating
Employee Rating

I recently leased a new car from City Volkswagen and had a great experience. All the staff are super friendly, professional and very helpful. We couldn't have asked for a better salesperson. Ed was knowledg More

by jlr121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, Eddie Speck

May 29, 2025

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 17, 2025

Dealership Rating
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Tim and Juan came through for me in such a huge way. I cannot thank them enough for working so quickly and so patient you with me when I found myself needing a vehicle in an extremely tight timeline. Ti More

by car
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Curran

May 17, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 17, 2025

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Employee Rating

Juan was very helpful. He listened to what I wanted in my car. He maintained good eye contact and made me feel like a valued customer. I would highly recommend anyone go to More

by afstel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2025

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 14, 2025

Dealership Rating
Employee Rating

Juan was awesome! He listened with an open ear to what I was looking for in a vehicle. I appreciate the genuine customer service Juan provided. Most of the transaction More

by BrookeMH00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Speck

May 14, 2025

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 12, 2025

Dealership Rating
Employee Rating

Helpful and informative didnt come off too strong and made the experience smooth and the purchase More

by Ocampoj1810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2025

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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