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Juan Crespo

Overview Reviews (165) Inventory (434)

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Juan Crespo

Juan Crespo | Page 8

Desk Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

4.5

165 Reviews

4.5

165 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (165) Inventory (434)

165 Reviews of Juan Crespo

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April 09, 2023

Dealership Rating

Employee Rating

Universal Nissan is my primary go to dealership for the greatest car deal and awesome incentives! Thank you Jovan and Felix in helping me and my son add another Nissan to our family vehicles. greatest car deal and awesome incentives! Thank you Jovan and Felix in helping me and my son add another Nissan to our family vehicles. More

by ENOTIVA LENDING SOLUTIONS, LLC

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Javon Ferguson, Felix Matos

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Apr 10, 2023 -

Universal Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Javon and Felix here at Universal Nissan are glad to have you and your son as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

March 30, 2023

Dealership Rating

Employee Rating

I want Universal Nissan to know that i am so happy and proud to say that you guys have amazing deals and i have the best Nissan because of your Amazing Staff Member, Mr Sarfaraz Ahmed! He is very knowle proud to say that you guys have amazing deals and i have the best Nissan because of your Amazing Staff Member, Mr Sarfaraz Ahmed! He is very knowledgeable and a skilled professional. He provided with excellent customer service. Thankyou Mr ahmed and Thankyou Universal nissan for a pleasant experience. Happy New Year in Advance. More

by 2fyn2dfyn

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sarfaraz Ahmed, Alfonso Scurry , Jorge Macias

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Mar 31, 2023 -

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you!! We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 18, 2023

Dealership Rating

Employee Rating

Excellent they doing good job 👏 👍 I am so glad to hear about your great job 👍 about your great job 👍 More

by ML3039

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Juan Cuevas

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Feb 19, 2023 -

Universal Nissan responded

Thank you for taking the time to leave us a five-star rating. We look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 06, 2023

Dealership Rating

Employee Rating

Thanks Juan was a pleasure to purchase my car with you. Excellent , highly recommended Very kindness. Excellent , highly recommended Very kindness. More

by COLOMBIA2010

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: William Sanchez

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Feb 07, 2023 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 24, 2023

Dealership Rating

Employee Rating

Very accessible to the customers. Very clean yes . A thing I don’t like is the waiting time all over Very clean yes . A thing I don’t like is the waiting time all over More

by muniz

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Javon Ferguson

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Jan 25, 2023 -

Universal Nissan responded

Thank you for choosing Universal Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 18, 2022

Dealership Rating

Employee Rating

I have been dealing with Nissan for some time. All of my cars were Nissan’s.I still own a 2005 Nissan, I had a Sentra and now have a kicks. The service as well as the staff are great!I would recom All of my cars were Nissan’s.I still own a 2005 Nissan, I had a Sentra and now have a kicks. The service as well as the staff are great!I would recommend them to anyone. More

by BRUNI135

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Sahman , Jonathan Acevedo

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Dec 19, 2022 -

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina - Reputation Manager gnava@universalnissan.com

November 23, 2022

Dealership Rating

Employee Rating

Victor, Juan and the entire sales team at Universal Nissan were really awesome. They made my vehicle purchase a great experience. I got a really good deal on the vehicle that I truly wanted. Thanks so Nissan were really awesome. They made my vehicle purchase a great experience. I got a really good deal on the vehicle that I truly wanted. Thanks so much guys. More

by VICTORIA DALEY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Victor Arana , Josh Lugo, Jake Mcneely

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Nov 23, 2022 -

Universal Nissan responded

Victoria, Thank you for your very kind review. Juan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 16, 2022

Dealership Rating

Employee Rating

They are great sellers, I’m in love with new car. They do amazing job They do amazing job More

by FABIOCHIQUITO12

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ruben Matos , Francisco Velez

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Oct 17, 2022 -

Universal Nissan responded

Fabio, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 05, 2022

Dealership Rating

Employee Rating

This is my second vehicle I have bought from this specific dealership and both times with the same sales representative. I also get all my maintenance work done on my Nissan rogue here. Kudos to the specific dealership and both times with the same sales representative. I also get all my maintenance work done on my Nissan rogue here. Kudos to the knowledgeable and friendly sales and maintenance teams who always take good care of me. More

by CADDLEJOANN

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sarfaraz Ahmed , Himanshu Patel

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Oct 06, 2022 -

Universal Nissan responded

Joann, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

September 17, 2022

Dealership Rating

Employee Rating

They like and don't return texts. I was told the car was a 4cld engine and turns out to be a three. Which I wouldn't have bought. I was only giving one key why is that and I was not I was told the car was a 4cld engine and turns out to be a three. Which I wouldn't have bought. I was only giving one key why is that and I was not given a owners manual. Salesman William was very pushy. Not a good experience. I am going to get intouch with the BBB. More

by TTHUGHES55

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: William Sanchez

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Sep 17, 2022 -

Universal Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

Sep 17, 2022 -

TTHUGHES55 responded

Tthughes55@gmail.com 6012 windhover drive apt B orlando fl. 4075916675

Sep 17, 2022 -

TTHUGHES55 responded

Looking forward to your response

Sep 19, 2022 -

TTHUGHES55 responded

Timothy Hughes 6012 windhover drive Apt B Orlando Fl 32718 4075916675

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