Juan Crespo

Joel, Richard, and Keith turned what started as a small crisis into a completely painless experience. From the moment I walked in, they were professional, patient, and genuinely committed to helping me. Th crisis into a completely painless experience. From the moment I walked in, they were professional, patient, and genuinely committed to helping me. They took the time to understand my needs and found me the perfect car at a great price—and in a fantastic color that I absolutely love! Their outstanding customer service and teamwork made the entire process smooth and stress-free. I highly recommend them to anyone looking for a great car-buying experience. Thank you, Joel, Richard, and Keith! More

by MSTREECTOWN13 Verified Customer Verified Customer

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Compré un automóvil usado de 2021 el lunes 13 de julio de 2026 y como estaba lloviendo muy fuerte no logré ver que tenía el cristal delantero con un golpe en el centro y la punta de eje del lado del chofer l 2026 y como estaba lloviendo muy fuerte no logré ver que tenía el cristal delantero con un golpe en el centro y la punta de eje del lado del chofer liqueando la grasa y haciendo un golpecito al girar que al día siguiente y hasta hoy ha seguido aumentando. Lamentablemente el concesionario no le hizo el supuesto 101 multi point inspection que el Sr. Joshua Gum me indicó online que se le estaba haciendo. No pude notar esas cosas por las inclemencias del tiempo. Y entiendo que se conocía acerca de los defectos y no tuvieron la dignidad de darme esa información. Conozco bastante de mecánica automotriz y se que el problema ya existía antes de comprarlo. Le envié un email tanto al vendedor el Sr. Eddy Rivera y al gerente de ventas el Sr. Juan Crespo y me indicaron que hoy lunes 20 me avisarían para poder ayudarme con la situación pero no he recibido respuesta acerca. More

by gustavoberrios42 Verified Customer Verified Customer

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Service was okay, sold me a car that literally a month later I had to replace all tires. Found out that I did not have a spare tire, also the key fob is not working properly. Trying to get someone on the later I had to replace all tires. Found out that I did not have a spare tire, also the key fob is not working properly. Trying to get someone on the phone is a circus and no help. DO NOT BUY FROM THEM!!!!!! More

by BMORGEN4310 Verified Customer Verified Customer

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Everyone is so friendly and knowledgeable. We were totally satisfied with how everything went so smoothly. We were totally satisfied with how everything went so smoothly. More

by saheedadam Verified Customer Verified Customer

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Everything was done in a quick and efficient manner without feeling rushed. There was no pressure from the sales staff. They listened to my needs and wants and helped me make the perfect selection for without feeling rushed. There was no pressure from the sales staff. They listened to my needs and wants and helped me make the perfect selection for my family. More

by ALSPLITTER Verified Customer Verified Customer

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This is the second vehicle we’ve purchased. Every time the experience is better. From our sales person to our finance. Will continue to be a customer for life. Every time the experience is better. From our sales person to our finance. Will continue to be a customer for life. More

by VMARVELO Verified Customer Verified Customer

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Great customer service and knowledge. Highly recommend this dealership to everyone needing a new or pre-owned Vehicle. Highly recommend this dealership to everyone needing a new or pre-owned Vehicle. More

by billsteinlauf Verified Customer Verified Customer

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I unequivocally recommend Universal Nissan for their outstanding customer service and professionalism. Special thanks to salesperson Luis Garcia and all the other representatives involved in the purchas outstanding customer service and professionalism. Special thanks to salesperson Luis Garcia and all the other representatives involved in the purchase of my Nissan Versa. Their dedication and expertise made the entire process smooth and enjoyable. More

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He was very helpful with my service thank you for being so prompt with my car so prompt with my car More

by PMMNETWORK61 Verified Customer Verified Customer

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Best dealership to buy a car from always friendly and helpful. We will definitely buy our next cars from there as well. helpful. We will definitely buy our next cars from there as well. More

by JULM1963 Verified Customer Verified Customer

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