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Joshua Fernandez

Overview Reviews (301) Inventory (423)

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Joshua Fernandez

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Joshua Fernandez

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.4

301 Reviews

Overview Reviews (301) Inventory (423)

4.4

301 Reviews

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301 Reviews of Joshua Fernandez

March 11, 2025

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El mejor de todos muy atentos y amables son especiales con los clientes gracias gracias con los clientes gracias gracias More

by lidiceleon655

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 11, 2025 -

Greenway Kia East responded

Gracias por las 5 estrellas para el equipo de Greenway Kia East! Lo apreciamos mucho.

March 08, 2025

Dealership Rating

Employee Rating

Bad service department. Horrible communication. My vehicle sat there overnight and never got worked on Horrible communication. My vehicle sat there overnight and never got worked on More

by J Ortiz

Verified Customer

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Recommend Dealer

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Mar 09, 2025 -

Greenway Kia East responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

March 08, 2025

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Employee Rating

Was very helpful with required service. Made a new appointment cause headlights were not in stock! And checked my 2014 Cadenza for any recalls. Will update ARC on next visit! Made a new appointment cause headlights were not in stock! And checked my 2014 Cadenza for any recalls. Will update ARC on next visit! More

by JCASTILLE_99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 10, 2025 -

Greenway Kia East responded

We're glad to hear our team at Greenway Kia East was helpful during your visit. We appreciate your patience and look forward to assisting you with the headlights on your next appointment!

March 08, 2025

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Super happy with the service I received from JP. JP had me in and out in less than 40 minutes. JP had me in and out in less than 40 minutes. More

by M.SOSON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Carpio, Ke Wu, Carlos Alejo, Shelby Bishop, Mathew Westberg, Fiyin Adeyeye, Hector Rodriguez

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Mar 10, 2025 -

Greenway Kia East responded

Thank you for leaving JP and Greenway Kia East your positive feedback!

March 05, 2025

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Employee Rating

everyone at Kia are very friendly always giving you a smile and greeting you. I feel very comfortable at this location very happy customer. I give you an A+ from the mechanics. They did a great job in my smile and greeting you. I feel very comfortable at this location very happy customer. I give you an A+ from the mechanics. They did a great job in my car. Very happy very satisfying. Thank you.100% More

by carmencs017

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Carpio, Shelby Bishop, Hector Rodriguez

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Mar 05, 2025 -

Greenway Kia East responded

Thank you for the wonderful feedback! We're happy to hear that our team at Greenway Kia East made your visit enjoyable and comfortable. Safe travels ahead!

March 04, 2025

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Employee Rating

Good morning was a great jooon the vehicle oil change I can see when will can see when will More

by Robert Aquino

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

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Mar 04, 2025 -

Greenway Kia East responded

Thank you for reviewing Greenway Kia East! It was so kind of you to share your experience, Robert.

March 02, 2025

Dealership Rating

Employee Rating

Janphiel at Greenway Kia East was awesome. Great customer service. Just magnificent. I will tell others. Great customer service. Just magnificent. I will tell others. More

by RONALDMILLSAP2014

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Carpio, Carlos Alejo, Shelby Bishop, Mathew Westberg, Fiyin Adeyeye, Hector Rodriguez , Janphiel at Greenway Kia East

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Mar 03, 2025 -

Greenway Kia East responded

We're delighted to hear that Janphiel provided you with such magnificent service at Greenway Kia East! Thank you for spreading the word and supporting our team. We look forward to seeing you again in the future!

March 01, 2025

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Employee Rating

Great dealership great personalities not a knowledgeable people would recommend to everybody to go there technicians are awesome people would recommend to everybody to go there technicians are awesome More

by J.FERNANDEZ223

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fiyin Adeyeye

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Mar 03, 2025 -

Greenway Kia East responded

We're delighted to hear you had such a positive experience with our team at Greenway Kia East! Thank you for recommending us and recognizing the hard work of our technicians. We look forward to seeing you again!

February 27, 2025

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Employee Rating

Great service! Speedy and efficient. They took care of some recall work and let me know what they suggested as upcoming services. Speedy and efficient. They took care of some recall work and let me know what they suggested as upcoming services. More

by ANTHONYP1126

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Carpio, Carlos Alejo, Shelby Bishop, Mathew Westberg, Fiyin Adeyeye, Hector Rodriguez

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Feb 27, 2025 -

Greenway Kia East responded

We're delighted to hear you had a speedy and efficient experience at Greenway Kia East, Anthony! Our team is always here to ensure your vehicle stays in top shape. Thanks for trusting us with your recall work and future service needs!

February 22, 2025

Dealership Rating

Employee Rating

The service was performed as expected. However, it seemed to take longer than usual to get our car to where we could leave. There were several advisors standing around talking to my adviso However, it seemed to take longer than usual to get our car to where we could leave. There were several advisors standing around talking to my advisor for a good 10-15 minutes to where our advisor could not give us our keys. More

by Sherry Ann

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 22, 2025 -

Greenway Kia East responded

Sherry Ann, we take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

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