Joshua Fernandez
Joshua Fernandez at Greenway Kia East
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Joshua Fernandez

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.3
242 Reviews
4.3

242 Reviews

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242 Reviews of Joshua Fernandez

December 31, 2024

Dealership Rating
Employee Rating

Joshua is very profesional and Good customer services. thank you for everything appreciated u services More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Greenway Kia East responded

We're delighted to hear that Joshua provided you with professional and excellent customer service at Greenway Kia East. Thank you for your kind words, and we appreciate your support!

December 31, 2024

Dealership Rating
Employee Rating

This dealer the people are very bad they never said the true no honest no good service nothing. More

by neyvidal1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 31, 2024

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

December 31, 2024

Dealership Rating
Employee Rating

I happy thank u for car my car and car wash too very friendly joshua More

by Angel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Greenway Kia East responded

We are glad to hear that Joshua provided friendly service. Thanks for choosing Greenway Kia East!

December 27, 2024

Dealership Rating
Employee Rating

Friendly team that got the requested work done quickly and efficiently. Great job done by all. More

by MHIEMENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Greenway Kia East responded

We really appreciate you taking the time to leave Greenway Kia East this awesome review, thank you!

December 23, 2024

Dealership Rating
Employee Rating

Just terrible car wasn't prepared properly. Car was empty on gas. Plastic was found inside car everywhere. Tires were all super low which it locked car in place. No valve stem colors on any More

by semerson91
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Carlos Alejo

Dec 23, 2024

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

December 21, 2024

Dealership Rating
Employee Rating

They have no commitment of words, no respect for the customer, They weren't honest, My problem is the sales department and managers More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 22, 2024

Greenway Kia East responded

Maria, we take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

December 19, 2024

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Employee Rating

You’ll see my review on google ;) make sure to do better at communicating at our big ages we should already know that. More

by KIARANARARRO96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 19, 2024

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

December 19, 2024

Dealership Rating
Employee Rating

they always are on top of everything and keep the client informed... very clean and smells good More

by ABIGAILMICHEL41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Greenway Kia East responded

Abigail, thanks so much for the 5-star review of Greenway Kia East!

December 18, 2024

Dealership Rating
Employee Rating

Service was pretty quick around 2 hours. Workers are a little slow and quiet. They don’t have the best attitude. More

by saamatrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Carlos Alejo

Dec 19, 2024

Greenway Kia East responded

Thank you for your feedback on your recent visit to Greenway Kia East. We appreciate hearing about both the positives and areas where we can improve, and we'll work on enhancing our team's communication and attitude. If there's anything else you'd like to share or discuss, feel free to reach out!

December 18, 2024

Dealership Rating
Employee Rating

Very caring and genuinely interested in the needs of their customers. Pleasant and respectful staff. The dealership is clean and well maintained. Always a pleasure whenever I have to visit the dealershi More

by PENGPANLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Greenway Kia East responded

Thank you for sharing your positive experience with us at Greenway Kia East! We're delighted to hear that our team and facilities met your expectations. We look forward to welcoming you back in the future!

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