Joshua Espinosa
Joshua Espinosa at Jeremy Franklin Mitsubishi of Kansas City
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Joshua Espinosa

Finance Manager

Jeremy Franklin Mitsubishi of Kansas City

6300 E 87th St
Kansas City, MO 64138

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4.7
215 Reviews
4.7

215 Reviews

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215 Reviews of Joshua Espinosa

November 15, 2024

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Employee Rating

No matter the problem I have brought to Jeremy's service department they have been very helpful and honest about the work that needs to be done. I am grateful for all they work and dedication. More

by marissadriver13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Alarcon Suarez

Nov 19, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Marissadriver13, we are glad we could help! Thank you so much for your kind words! We’re thrilled to hear about your positive experience with our service department. Honesty and dedication are values we take pride in, and it’s wonderful to know our team has been able to help you with all your vehicle needs. If there’s anything you need in the future, don’t hesitate to reach out—we’re always here to help!

November 14, 2024

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I have always chosen Mitsubishi as my car too drive Jeremy Franklin has always been my number 1 place for car's and service highly recommended More

by newman1056
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 18, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Newman1056, thank you so much for your loyalty to Mitsubishi and Jeremy Franklin Automotive! We’re honored to be your go-to place for both vehicles and service. It’s customers like you who make what we do so rewarding. Your recommendation means the world to us, and we’re committed to continuing to provide you with the best car-buying and servicing experience possible. If there’s ever anything you need, please don’t hesitate to reach out. We look forward to serving you for many more years to come!

November 14, 2024

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Very caring helpful take very good care of their customers they're a good people to do business with More

by Star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brown

Nov 18, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Star, thank you so much for the positive review and for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Taking great care of our customers is always our top priority, and it means the world to us to know that our efforts made a difference for you. We truly appreciate your support and look forward to assisting you again in the future. If there’s ever anything you need, don’t hesitate to reach out—we’re here for you! Thank you, and have a fantastic day!

November 13, 2024

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Absolutely amazing experience. The process was so seamless, exciting and everyone is extremely friendly. I plan to be a repeat customer in the future! More

by KUTHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Kuthe, we're happy to hear you had such a positive experience with our team! We’re thrilled to hear that you had such an amazing experience with us. Our goal is to make the process as seamless and enjoyable as possible, and it’s fantastic to know that we succeeded in making it exciting and stress-free for you. We’re grateful for your trust and can’t wait to welcome you back as a repeat customer in the future. If there’s ever anything you need, don’t hesitate to reach out. Enjoy your new vehicle, and thank you for choosing Jeremy Franklin Automotive!

November 01, 2024

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They are very respectful they treat you with respect and they all are kind love them More

by Star
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Star, thank you so much for your wonderful review! We're thrilled to hear that you felt respected and valued by our team. Our goal is to create a positive experience for every customer, and it means a lot to us that you enjoyed your visit. We truly appreciate your kind words and look forward to welcoming you back anytime you need us. Thank you for being part of the Jeremy Franklin Automotive family!

October 26, 2024

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Being the very consistent people that your staff is really helped me make the best choice I could of ever made . With taking that chance given was the best decision I could of ever taken and I don't th More

by mykidsfirst1000
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Fry, Jesse Hardin JR., Deon Willis, Brandon Brown, Kenneth Anonye, Sam Spikes, Jacob Pillman, Nicholas Pierce , Matthew was my salesman who helped xxxx it all together for me.

Nov 01, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Mykidsfirst1000, we're glad you had such a wonderful experience with us! Thank you so much for sharing this heartfelt review! It means the world to us to know that our team’s consistency and support helped you feel confident in your decision. We’re grateful for the chance to be part of such an important choice and are thrilled it turned out to be the best one for you. We’re here for you anytime, and thank you again for choosing Jeremy Franklin Automotive!

October 25, 2024

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Bad customer service nasy people won't come back again paying long customers not mean nothing More

by 100LOWHURDLES
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Deon Willis

Nov 01, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

100lowhurdles, We’re truly sorry to hear about your experience and regret that we fell short of your expectations. At Jeremy Franklin Automotive, we value every customer, especially those who have trusted us over time. Your feedback is important to us, and we’d like to address any concerns to ensure this doesn’t happen again. If you’re open to it, please reach out to us directly—we’d appreciate the chance to make things right. Thank you for bringing this to our attention.

October 20, 2024

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The salesmen were great friendly and courteous the finance manager was respectful and did a good job working with us to find a payment plan More

by TGSKI50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Pierce

Oct 25, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Tgski50, we appreciate your positive review! Thank you for sharing your experience! We're so glad to hear that our sales team and finance manager were able to provide friendly, courteous, and respectful service. We always strive to make the entire process as smooth and accommodating as possible, and it’s wonderful to know we could help you find a payment plan that works for you. If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing us!

October 20, 2024

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Very friendly and helpful! Best car experience shopping and service I've ever received! Thank you guys! More

by jaredgendvil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Anonye , Service department

Oct 25, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Jaredgendvil, thank you for sharing your positive experience and for your amazing feedback! We’re thrilled to hear that you had the best car shopping and service experience with us. Our team takes pride in being friendly and helpful, and it’s great to know we could make your visit so positive. If you ever need anything in the future, we’re here for you. Thanks again for choosing us! Thank you, and have a fantastic day!

October 16, 2024

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Employee Rating

I worked with Juan Alarcon Suarez, and he was very helpful. He explained things clearly and made the process feel painless. More

by STEVENS.CARISSA.R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Alarcon Suarez

Oct 19, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Stevens.Carissa.r, thank you; we appreciate your feedback! Thank you for sharing your experience! We're delighted to hear that Juan was able to make the process smooth and easy for you. He takes great pride in being helpful and ensuring that everything is explained clearly. We appreciate your business and look forward to assisting you again in the future!

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