Josh Tulledge | Page 9

From beginning to end - working with Katrina has been one of the best auto buying experience we have ever had. Very personable and knowledgeable. Her responsiveness from our first interaction was so impres of the best auto buying experience we have ever had. Very personable and knowledgeable. Her responsiveness from our first interaction was so impressive. Thanks for making the experience truly enjoyable. More

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I had been searching for a used Tacoma TRD for the past 5 months, either a Off Road or Pro pickup, knew what I wanted in terms of features/perks. I was looking at pricing matching age and mileage, some deale months, either a Off Road or Pro pickup, knew what I wanted in terms of features/perks. I was looking at pricing matching age and mileage, some dealers were outrageously high, others way low indicating a problem with the truck, and others in the middle, some were actively lowering their prices while some were not. I was also checking out dealer ratings, & some, quite frankly, scared me away from the reviews alone. I was looking for a dealer that would treat me well and fairly, as much as I was looking for a good used truck. Finding the truck is the easy part, finding a good dealer is the hard part. I was keeping tabs on the 2019 Voodoo Blue TRD Pro that Ed Martin Toyota had for sale, online, and because this dealership is highly rated, I messaged them about it and John Goodpaster messaged me back, sent me a video of the truck and himself answering my questions, and we stayed in touch by email initially. I finally decided to drive up and test drive the pickup, was scheduled for Monday, Dec 1st, but saw that a snowstorm was going to hit that day, so drove up on Friday Nov 28th instead. Prob should have gone sooner, as Friday was their Black Friday Sales Day and they were super busy when I arrived. John let me bring my dog with me, and she got to test drive with me too, as well as go inside their big building when it came time to sign the paperwork for it. Several other employees came over and thanked me for making the drive up there and made me feel right at home. John put me at ease from the get go and there never was any rushing around or pushing me to make a decision, very relaxed atmosphere there even on what appeared to be their busiest day. They knew I was making a 4 hour drive to get there, John held the truck for me, and then they helped me get back on the road home as soon as they could. Josh the Business Manager, took care of me just as well, ensuring me of a good extended warranty at a fair price, much lower price than many companies that offer warranties, I might add, and he drives a TRD Pro pickup also, so I was quite comfortable dealing with both John and Josh. Even after I returned home with the truck, they have both been able to help me with answers to some questions, so their follow up is just as professional. I am a guy that buys a pickup to use it, I traded in my 2010 Tacoma TRD Off Road with 389, 000 miles on it, something they prob are not used to seeing, but it lasted me ten years and hopefully, this 2019 will last that long, if not longer. One thing is for sure, I like it a lot, glad I purchased it from these guys, and would not hesitate to return in the future for another one if need be. More

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Neal was knowledgeable about my vehicle. Neal helped me from the moment I stepped on the lot. Neal was able to order my Grand Highlander and got it to me well before we thought. We appre Neal helped me from the moment I stepped on the lot. Neal was able to order my Grand Highlander and got it to me well before we thought. We appreciate that. Neal kept me informed the whole time. Josh was great helping with questions for financing. Josh made the singing process easy. More

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We were pleased with the inventory of the specific model that we were looking for. The price and quality were better than we had hoped. Neal was extremely helpful and made us feel valued through the whole p that we were looking for. The price and quality were better than we had hoped. Neal was extremely helpful and made us feel valued through the whole process. More

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The people working at the dealership are extremely helpful and go out of their way to make sure you have a nice experience, even the ones not working with you. This is definitely one of the best expe helpful and go out of their way to make sure you have a nice experience, even the ones not working with you. This is definitely one of the best experiences I have had purchasing a vehicle. Mohamed knew going in I had limited time to make a deal. He worked with Josh to have everything prepared for me when I arrived. In and out with a new car in less than an hour. More

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Tom was responsive via text message to all my questions. We were able to secure the deal Friday evening and finalize everything the following day. Everyone we encountered at Ed Martin was positive and wante We were able to secure the deal Friday evening and finalize everything the following day. Everyone we encountered at Ed Martin was positive and wanted to ensure we were taken care of. More

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Everyone I met at your dealership was very friendly and very knowledgeable. I especially enjoyed working with Ryan. He sold my son a beautiful truck and now I’ve gotten a beautiful Toyota Camry through him very knowledgeable. I especially enjoyed working with Ryan. He sold my son a beautiful truck and now I’ve gotten a beautiful Toyota Camry through him. It was a real pleasure for me to have Ryan as my sales person More

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First time buying a Toyota and Neal made the experience painless, relaxed and is a great communicator online as to status of our order. painless, relaxed and is a great communicator online as to status of our order. More

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This is only the second time in life I've returned to a dealer for a subsequent purchase. Ben was great, even coming in on his day off for test drives. Financing was quick. No high-pressure bullocks fro dealer for a subsequent purchase. Ben was great, even coming in on his day off for test drives. Financing was quick. No high-pressure bullocks from anyone. Thanks, Ben.. you're the hippest. More

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Everything was smooth and easy. Everyone was kind, respectful, and extremely helpful. Would recommend them to anyone. Everyone was kind, respectful, and extremely helpful. Would recommend them to anyone. More

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