59 Reviews
Write a Review59 Reviews of Josh Pippin
June 04, 2024
In general I am extremely pleased at Jim Norton ‘s Dealership. In particular my long time selection of Josh Pippin as my primary Service Representative has been rewarding. Dealership. In particular my long time selection of Josh Pippin as my primary Service Representative has been rewarding. More
June 03, 2024
Great job to my service team representing your company have a wonderful day and thanks again have a wonderful day and thanks again More
Other Employees Tagged: David Holmes, Eric Cooper, Dakota Jacoby, Jeff Lauinger, Jeff Cantrell, Rachel Farrell
June 03, 2024
I have been a Jim Norton customer for 10 years. Every experience has been excellent. I especially commend service adviser, Joey Ryan, for his clear explanation of all issues and his genuine conce Every experience has been excellent. I especially commend service adviser, Joey Ryan, for his clear explanation of all issues and his genuine concern for resolution of all problems. More
Other Employees Tagged: Joey Ryan
June 03, 2024
I have only encountered 3 of the service department people along the way of owning a 4-Runner (three maintenance intervals under my belt as I near the 4th at 20k miles). The short of it is they take ti people along the way of owning a 4-Runner (three maintenance intervals under my belt as I near the 4th at 20k miles). The short of it is they take time to listen, communication of what is happening as they look over car is great, and you are in control of what they service today or defer until a future date. One thing to note is that I had a cabin filter suggested to replace at the 10k interval. I received the recommendation via text while waiting in the lobby. I approved and regretted it after checking out. My regret came when I took the time to ask how did that get to the point of needing replaced so early? It's important to know I drive only on city roads and my exposure to dust and other particles is limited to paved road driving, and not living or driving through active road construction zones either. The regret was when I was advised it was just a suggestion, not to the point of being needed. Not a failure on their part for a suggestion, I just advise that people having maintenance performed to educate yourselves on what you are reading via the text info, as there are degrees of need that go along with the service being mentioned. More
Other Employees Tagged: David Holmes, Jeff Cantrell
May 22, 2024
I have received maintenance services for my three Toyotas at Jim Norton for almost 20 years. Their service has consistently been friendly and efficient. I highly recommend this dealership. And I am enjoyi at Jim Norton for almost 20 years. Their service has consistently been friendly and efficient. I highly recommend this dealership. And I am enjoying working with David Holmes and Josh Pippin for service advice. More
Other Employees Tagged: David Holmes
May 20, 2024
We have been customers at Jim Norton Toyota for years now. Whenever we need a fix or an auto health checkup, we know that we are going to be taken care of by nice folks who are very knowledgeable. We l now. Whenever we need a fix or an auto health checkup, we know that we are going to be taken care of by nice folks who are very knowledgeable. We like the reliability of a Toyota and we like Jim Norton Toyota. We recommend them if someone is looking for a reliable, fair dealer. More
Other Employees Tagged: Kevin Peck, Don Ward, Eric Cooper, Auston Foster
May 18, 2024
Finally addressed my faulty sensor and made it right. Originally wasn’t going to replace my sensor due to “damage” but there was no damage. They made it right and replaced it for free/warranty work. Than Originally wasn’t going to replace my sensor due to “damage” but there was no damage. They made it right and replaced it for free/warranty work. Thanks More