Josh McFarland
Josh McFarland at Klaben Chrysler Jeep Dodge Ram

Josh McFarland

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
4.9
39 Reviews

Dealership Experience

7 mos

Industry Experience

2 yrs, 4 mos

4.9

39 Reviews

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39 Reviews of Josh McFarland

March 12, 2026

Dealership Rating
Employee Rating

Great service in the service dept. All went smooth and all experiences have been positive in all aspects do far. More

by TODD.PELFREY
Service Price Transparency
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Recommend Dealer
Yes

March 07, 2026

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Josh kept us up to date every step of the way and made sure we understood. More

by Keithredmon03
Sales Price Transparency
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Recommend Dealer
Yes

March 04, 2026

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Service advisor was very friendly and explained everything throughly. Made sure I understood any options available. More

by suz
Service Price Transparency
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Recommend Dealer
Yes

March 03, 2026

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Great experience! Everyone was very nice and helpful. Very clean and answers all my questions and concerns! More

by stowmel2
Service Price Transparency
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Recommend Dealer
Yes

March 02, 2026

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This is the best dealership I have ever dealt with. They are honest, they follow up. They have the best employees ever! The service and sales departments are attentive; they pay attention to detail. I More

by guygategalinspectionservice
Service Price Transparency
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Recommend Dealer
Yes

March 02, 2026

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Everything was very well done follow up was great delivery of car back to me was very nice. Highly recommend their service. More

by rdwnsx
Service Price Transparency
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Recommend Dealer
Yes

February 27, 2026

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Joshua M in the service dept was just great. He was very polite, very professional and explained everything that was needed More

by dl.chizmar
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Recommend Dealer
Yes

February 26, 2026

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Friendly, gave details on what was needed. Asked good questions on what was needed. Good service. More

by Patterson.kevin50
Service Price Transparency
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Recommend Dealer
Yes
Feb 26, 2026

Klaben Chrysler Jeep Dodge Ram responded

Kevin, Thank you so much for taking the time to share your feedback and for your kind words. We truly value your perspective, and I’ve already shared your comments with our entire team so we can see how we’re doing through your eyes. While I’m glad we provided a positive experience overall, your rating suggests there is still room for us to improve. It’s often the small details that make the biggest difference, and your feedback helps us catch the things we might otherwise miss. I would welcome the chance to personally thank you for your business and hear more about how we can make your next visit even better. Please reach out to me directly at your convenience at 330.673.3139 EXT 405. I also left me cell phone number on your voicemail. On behalf of the entire Klaben team, we remain at your service. -Jeff Ashley jashley@klaben.com

February 26, 2026

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Quick, professional and easy to deal with. Josh makes you feel like your dealing with a friend. More

by wbracken0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 24, 2026

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Employee Rating

Josh was very thorough, explained that will be done during the service appointment, kept me informed the whole time. He was efficient, friendly and knowledgeable. More

by ida3
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Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock

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