Josh Chaffin
Josh Chaffin at Hyundai of Palm Springs

Josh Chaffin | Page 9

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
99 Reviews

Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.

Dealership Experience

7 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

99 Reviews

Write a Review

99 Reviews of Josh Chaffin

December 21, 2025

Dealership Rating
Employee Rating

Palm Springs Hyundai is by far the best car dealership that we have dealt with in the desert. That includes Subaru, where we would stand in line and never be greeted. Unicars which has the most horrendo More

by lander.marjorie
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 22, 2025

Hyundai of Palm Springs responded

Thank you for the amazing feedback! We’re proud to be your top choice in the desert and are thrilled Cindy and our team made you feel like part of the family.

December 21, 2025

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This is finest dealer service I have ever worked with. In my life I have driven a Chevrolet, Buick, Volkswagen, BMW, Ford, Lexus...you name it. I have worked with dealers all over the nation. NEVER hav More

by CMENGHINI
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 22, 2025

Hyundai of Palm Springs responded

Thank you for the incredible review! We're honored to hear this has been your best dealership experience yet. Josh is truly a standout, and we’re grateful to have him on our team. We’re glad you’re loving your Santa Fe!

December 20, 2025

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My service appointment was efficient and thorough. Thank you Josh. The waiting area is comfortable and great coffee machine More

by DSIEBENALER
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Recommend Dealer
Yes
Dec 22, 2025

Hyundai of Palm Springs responded

Thank you for the great feedback! We're glad Josh made your service visit efficient and thorough. Happy to hear you enjoyed the waiting area, and the coffee too!

December 19, 2025

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Charged $210 to connect garage opener to car. Took 5 minutes. Dealer refused to adjust the charge. More

by INDYBOY2100
Service Price Transparency
Service Communication
Recommend Dealer
No
Dec 29, 2025

Hyundai of Palm Springs responded

Thank you for your feedback. We're sorry to hear about your experience and regret that you left feeling dissatisfied. We strive to provide fair, transparent service and would appreciate the opportunity to discuss this further. Please contact our service management team directly so we can better understand the situation and work toward a resolution.

December 19, 2025

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I absolutely love this dealership. There is another dealership much closer to my home but it is more than worth the drive to Palm Springs where I've consistently received outstanding More

by Shauna Holley
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Dec 22, 2025

Hyundai of Palm Springs responded

Thank you, Shauna! We're honored you choose to make the drive for our service. Your kind words about our team and facility mean a lot, and we’re grateful for your continued loyalty to Hyundai of Palm Springs.

December 16, 2025

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My meeting with Eric didn't go well and I left the dealership without having my Elantra serviced. More

by HAMPSHOME
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jan 27, 2026

Hyundai of Palm Springs responded

Thank you for your feedback. We're sorry to hear your visit didn’t meet expectations, and we regret that your Elantra wasn’t serviced. We'd appreciate the opportunity to learn more and make things right, please feel free to reach out to our Service Director, George Nassar at gnassar@indigoautogroup.com, directly.

December 14, 2025

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Good service,pleasant attitude. Prompt, respectful, polite. On time, easy to talk to. Good manners. More

by duffmoses
Recommend Dealer
Yes
Dec 17, 2025

Hyundai of Palm Springs responded

Thank you for your review! We're glad to hear you received prompt, respectful service with a positive attitude from the team at Hyundai of Palm Springs. We appreciate your feedback and look forward to seeing you again.

December 14, 2025

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Always Great service at Palm Springs Hyundai. Customer service is amazing and Josh is so friendly. Thank you PS Hyundai More

by Kim
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Recommend Dealer
Yes
Dec 17, 2025

Hyundai of Palm Springs responded

Thank you, Kim! We're thrilled to hear you consistently receive great service and that Josh made your experience even better. We appreciate your loyalty to Hyundai of Palm Springs!

December 14, 2025

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Josh is always so kind and helpful . Always keeps me updated on what's going on. More

by tlg.alg
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Recommend Dealer
Yes
Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for your feedback! We're glad to hear Josh continues to provide kind and helpful service at Hyundai of Palm Springs. We’re sorry if there was any issue with communication. Please feel free to reach out so we can make sure you receive all future updates and invites.

December 13, 2025

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Employee Rating

Clean, friendly and did the work as promised in a timely fashion. Service advisor was terrific. More

by WARRENSPECTOR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for the great feedback! We're happy to hear your service was completed as promised and that your advisor made the experience seamless. We appreciate your trust in Hyundai of Palm Springs.

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