Joseph Britton
Joseph Britton at Gosch Ford Temecula

Joseph Britton

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.7
759 Reviews
4.7

759 Reviews

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759 Reviews of Joseph Britton

March 05, 2026

Dealership Rating
Employee Rating

Worst experience ever. Joseph Britton refused to listen to customer concerns nor fix the vehicle. More

by jeremy.davis
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 05, 2026

Gosch Ford Temecula responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Rachelle Long Service Manager 951-699-1302

February 28, 2026

Dealership Rating
Employee Rating

I truly felt so very special that you all provided this service for me. Thank you so very much. It was excellent from the initial appointment, then picking it up and delivering it back to me in a timely ma More

by DJ.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Velarde

Feb 28, 2026

Gosch Ford Temecula responded

Thank you for sharing your experience with the service on your Ford Bronco Sport. We’re glad the appointment process, pick up and delivery all went smoothly and made you feel well cared for. Joseph and Jordan appreciate your kind feedback and look forward to helping you again. Jason Noble General Manager

February 26, 2026

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I brought my truck in for a recall and service. Made an appointment and when i go there i was told they cant do the recall. I spemt $600 plus for an oil change and fuel filter and the left turn sig More

by jwilson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 26, 2026

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We hope to see you again! Jason Noble General Manager

February 26, 2026

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Employee Rating

Service was great and kept communication with me throughout despite me missing a few calls (sorry!) overall happy with the team that overlooked the vehicle. More

by desireetom
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Gosch Ford Temecula responded

Thank you for sharing your experience. We’re glad Joseph and our service team kept you informed and made sure your Mustang received the attention it deserved. We appreciate your trust in us and look forward to assisting you again. Jason Noble General Manager

February 24, 2026

Dealership Rating
Employee Rating

Victor was such great help he made the entire process so easy and smooth, would recommend More

by Rey Zuniga
Recommend Dealer
Yes
Feb 24, 2026

Gosch Ford Temecula responded

It’s great to hear our service team made the process for your Chevrolet Colorado easy and smooth. Thank you for recommending us. Jason Noble General Manager

February 19, 2026

Dealership Rating
Employee Rating

Came in without an appointment and was able to get my work van fixed and back on the road in a very reasonable amount of time. Thanks More

by Mahan
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean Castellon

Feb 20, 2026

Gosch Ford Temecula responded

We’re grateful for your five-star rating. It’s great we could service your Ford Transit-250 on short notice and return you to the road promptly. Jason Noble General Manager

February 06, 2026

Dealership Rating
Employee Rating

I have known Ken Olsen for 26 year as a service advisor, He is very knowledgeable and is a man of honor. He is the why I continue to be a Gosch Ford customer. With the overall hospitality and family enviro More

by Downtown
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 06, 2026

Gosch Ford Temecula responded

Thank you for sharing your kind words and for 26 years of loyalty to our Ford service team. We’re thrilled that Kenn’s expertise, positive attitude, and welcoming atmosphere continue to make your Ford Bronco visits feel like family gatherings. We look forward to supporting you for many more years.

February 04, 2026

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Employee Rating

Excellent service it was and fast the delivery team was very nice , professional. I Truly appreciated it More

by cbruneault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Gosch Ford Temecula responded

Thank you for letting us know our delivery team provided prompt and professional service for your Ford Bronco. We will share your feedback with Joseph and the rest of the team.

February 04, 2026

Dealership Rating
Employee Rating

I had a great experience with gosh Ford Temecula! ! They were awesome to work with! More

by wilsonjoy27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Gosch Ford Temecula responded

Kenn and the service team were pleased to work on your Toyota 4Runner and happy to hear it was such a positive experience. Thank you for sharing your feedback.

February 03, 2026

Dealership Rating
Employee Rating

Great communication! Let me know any issues, what was urgent and what repairs could wait. More

by juanholguin83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Gosch Ford Temecula responded

It’s great to hear Joseph kept you informed about which repairs were urgent and which could wait. Thank you for trusting our Ford service team. We look forward to assisting you again.

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