Jose Alarcon
Jose Alarcon at Envision Ford of Oxnard

Jose Alarcon | Page 4

Service Manager

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.4
40 Reviews
4.4

40 Reviews

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40 Reviews of Jose Alarcon

August 24, 2025

Dealership Rating
Employee Rating

Alex Torres is a great guy , he was very welcoming, great customer service and positive attitude. Would highly recommend him to others. More

by MVPALAZUELOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Grodan, Daniel Ayala, Alex Torres, Jose Castillo, Grant Lee , Mitch De La Cruz, Sean Holguin, Mo Orozco

Aug 27, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex made such a positive impression with his welcoming attitude and excellent customer service. His positivity and professionalism really shine through, and I’ll be sure to share your kind words with him. Thank you for recommending him and for choosing us!

August 24, 2025

Dealership Rating
Employee Rating

Great customer service. Very friendly staff. My service was complete in a very timely matter. More

by Bianka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nemer Sarriedine, Daniel Ayala , Mo Orozco

Aug 27, 2025

Envision Ford of Oxnard responded

I’m glad to hear you had a great experience with our friendly staff and that your service was completed in a timely manner. That’s exactly the level of care and efficiency we strive to provide every customer. Thank you for trusting us with your vehicle!

August 20, 2025

Dealership Rating
Employee Rating

Envision had my vehicle for over a Month and a half and I had to call 2 to 3 times a day for to get updates, I was told my vehicle was ready only to drive all the way out to the dealer and 2 of the issues on More

by surfsup003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Grant Lee

Aug 20, 2025

Envision Ford of Oxnard responded

I’m very sorry to hear about your experience. Having your vehicle with us for that long, dealing with unclear communication, and then finding work items left unaddressed is unacceptable. I also take your concerns about the rental charges very seriously. This is not the level of service we strive to deliver, and I will personally review what happened with your repair and follow up to make sure it’s addressed properly. Your trust is important to us, and I want to make this right.

August 18, 2025

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Employee Rating

I didn’t received the service yet on my car yet. My appointment is schedule for tomorrow More

by VALERIANAGJ84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ayala, Alex Torres

Aug 19, 2025

Envision Ford of Oxnard responded

Thank you for letting us know. Since your appointment is scheduled for tomorrow, we look forward to taking great care of you then. Please don’t hesitate to share any specific concerns when you arrive so we can make sure everything is handled properly.

August 18, 2025

Dealership Rating
Employee Rating

Good morning, Always had great communication and service dealing with Alex Torrez and Jose Alarcon. More

by SERGIO.PAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Torres

Aug 18, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex and Jose have consistently provided you with great communication and service. They’re both dedicated to taking care of our customers, and I’ll be sure to share your kind words with them. Thank you for your continued trust in our team!

August 16, 2025

Dealership Rating
Employee Rating

Service has always been efficient and thorough. Waiting time has been as estimated, with few exceptions. The client lounge is spacious and comfortable, with other helpful services. Agents have b More

by MPARISEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Envision Ford of Oxnard responded

I’m glad to hear you’ve consistently experienced efficient and thorough service, with accurate wait times and a comfortable lounge to relax in. It’s also great to know our advisors have been knowledgeable, respectful, and patient in addressing your questions and concerns. Thank you for trusting us with your vehicle and for sharing such thoughtful feedback.

August 10, 2025

Dealership Rating
Employee Rating

ad an excellent experience with the Service Department at Envision Ford. My Service Advisor, Danny Ayala, was amazing—professional, friendly, and attentive from start to finish. He kept me updated throughout More

by jovitajay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ayala

Aug 11, 2025

Envision Ford of Oxnard responded

Thank you for such a thoughtful review. I’m glad to hear Danny delivered professional, friendly, and attentive service from start to finish. Keeping our customers informed and making sure everything is done right is exactly what we strive for. I’ll be sure to share your feedback with Danny — he’ll be thrilled to hear it.

August 08, 2025

Dealership Rating
Employee Rating

I like dealing with Alex Torres and Jose Alarcon. They both communicate very well makes things easy on my side. More

by Sergio.Paz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Torres

Aug 08, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex and Jose took great care of you. They’re both excellent at keeping our customers informed and making the process smooth, and I’ll be sure to share your feedback with them. We appreciate your trust and look forward to helping you again anytime you need us.

August 06, 2025

Dealership Rating
Employee Rating

Took our car in for regular maintenance and had a great experience. Our service advisor, Daniel Ayala, was professional and communicative throughout the entire process. He kept us updated every step of the More

by MAYRA.RODRIGUEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ayala

Aug 08, 2025

Envision Ford of Oxnard responded

Thank you for sharing such a detailed and positive experience. I’m glad to hear Daniel took great care of you, kept you informed, and made the process smooth from start to finish. I’ll be sure to pass along your kind words to him and the rest of the team. We truly appreciate your recommendation and look forward to serving you again.

August 03, 2025

Dealership Rating
Employee Rating

Nancy and Nemer were incredibly helpful. They made the process incredibly easy, especially as a new LLC. They took the time to ensure that I received everything I needed. They also made the More

by zairadanny0818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nancy Mendoza

Aug 04, 2025

Envision Ford of Oxnard responded

Thank you so much for the amazing feedback! We're thrilled to hear that Nancy and Nemer were able to support you through such an important milestone. Starting a new LLC can be overwhelming, and we're honored to have made the process a little easier for you. We appreciate your trust in us and look forward to being here for your continued success!

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