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Jorge Flores
Jorge Flores at Lakeland Chrysler Dodge Jeep RAM

Jorge Flores | Page 2

Sales

Lakeland Chrysler Dodge Jeep RAM

2875 MALL HILL DRIVE
Lakeland, FL 33810

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14 Reviews
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14 Reviews

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14 Reviews of Jorge Flores

August 03, 2020

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Employee Rating

Professional is not the word for these people. After agreeing on a deal warranty was less, guy was using foul language in front of my wife. Warranty was supposed to be included. Not me pay for it. 3 dif More

by adamdarby82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Richard Young, Christopher Soto, Juania Lilly, Keith Maltbie, Victor Brewton, Danny Gonzalez

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October 11, 2019

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Employee Rating

I worked with Jorge and Al. Both of them were easy to work with. They were knowledgeable and fast! Had a great buying experience here. More

by Debra
Recommend Dealer
Yes

Other Employees Tagged: Richard Young , Al Kastansa

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January 16, 2019

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Employee Rating

Worst dealership Don’t waste you’re time going there, they will lie to you about the car. Very misleading they will treat you nice until you purchase the vehicle then More

by Ricanorchid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Jan 16, 2019

Lakeland Chrysler Dodge Jeep RAM responded

Hi Ricanorchid, we'd like more information on what is going on. Feel free to contact us to see if there is anything we could do. Thank you.

Jan 16, 2019

Lakeland Chrysler Dodge Jeep RAM responded

Ricanorchid, your absolutely right that is not professional. He used have been respectful and courtesy about the situation. Our apologies. I understand your frustration and not wanting to associate with us any longer. I will leave important contacts listed in case you decide to change your mind or need assistance with anything. If you have future questions or assistance with the Service Department please contact Chrissy at charrison@lakelanddodge.com or Jennifer at jenniferg@lakelandodge.com.

Jan 16, 2019

Ricanorchid responded

I bought a car Saturday January 12, 2019 the miles on the car were wrong. That’s false advertisement just on that. Spoke to the manager on Monday January 14, 2019 he was very rude and unprofessional. When I asked for the manager he rolled his eyes at me and hesitated to help me. As soon as I told him the problem he insinuated that I was lying. As soon as I showed him proof he still was a ass towards me. The dealership made a huge mistake and didn’t even apologize or take blame for it. His response was “we all make mistakes were not perfect. Don’t get me started with the Financial department was the worst. I will never buy from here ever again, definitely will not recommend to anyone.

May 29, 2018

Dealership Rating

Great customer service! Everyone there was very helpful and a pleasure to work with! We love our new Jeep Wrangler! I would recommend all my friends and family! More

by Jessica0189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Tanous, Erica Wagner

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