Jonathan Vidal

This is an update to a review I wrote on July 17, 2024. Since the initial review I have met with the General Manager of KIA of Wesley Chapel, Shawn Visconte. After listening to my concerns, he took the i Since the initial review I have met with the General Manager of KIA of Wesley Chapel, Shawn Visconte. After listening to my concerns, he took the initiative to properly dispose of the vehicle and make things right with me. I appreciate him doing the right thing and my faith in his dealership has been restored More

Report | Print

What a great experience! I was in and out relatively quickly with just the car I wanted! I highly recommend this dealership. I was in and out relatively quickly with just the car I wanted! I highly recommend this dealership. More

Report | Print

I like their work and they're reasonably priced but this dealership's service department is too small, so even with an appointment, even for a small job, you're going to wait two or three hours, which is ki dealership's service department is too small, so even with an appointment, even for a small job, you're going to wait two or three hours, which is kind of maddening. More

Report | Print

This dealership is great. The customer service and support they give is a step above other dealerships I've done business with. The customer service and support they give is a step above other dealerships I've done business with. More

Report | Print

A huge THANK YOU to Savir, Jonathan V. , Mike G. and Darlene Douglas for helping me to walk into the process of purchasing a car that fits my transportation needs and budget. Very, impresse , Mike G. and Darlene Douglas for helping me to walk into the process of purchasing a car that fits my transportation needs and budget. Very, impressed with the patience and professionalism shown throughout the process. More

Report | Print

great to do business w/ Kia of Wesley Chapel. George goes out of his way to make the deal work. I recommend Kia of Wesley Chapel and George Ryan to all my friends and family George goes out of his way to make the deal work. I recommend Kia of Wesley Chapel and George Ryan to all my friends and family More

Report | Print

Great staff! Very helpful and extremely nice. Best prices around. Bought 3 cars from then now. Very helpful and extremely nice. Best prices around. Bought 3 cars from then now. More

Report | Print

It is the best Kia dealer around. From St. Pete. To Crystal River! I keep going back to them because they are Not pushy and Very polite and helpful. From St. Pete. To Crystal River! I keep going back to them because they are Not pushy and Very polite and helpful. More

Report | Print

Jonathan always goes above and beyond to assist me with my car needs. He is very knowledgeable, friendly and quick to help. my car needs. He is very knowledgeable, friendly and quick to help. More

Report | Print

Needed tire checked. Losing air. Waited 15 min (10 past appt) for write up. Advisor Jonathan seemed to be hoping someone else would do it. Told 2 times it was driver fron Losing air. Waited 15 min (10 past appt) for write up. Advisor Jonathan seemed to be hoping someone else would do it. Told 2 times it was driver front tire. Waited 2 hours for J to tell me they sprayed the tire & no leak. I told him I put 20 psi in tire that morning & sensor was tripped. He asked if I wanted them to look at it again...YES. Told him again it was driver front. He said it was fine & gave me the I-Don't-Give-A-xxxx stare when I asked if I should just wait for a blow out (Rude, but I was annoyed). J's demeanor was like he was just going through the motions from the moment he started the write up until the end. I have 3500 miles on this car. I was angry that he was so dismissive. I was angry that I was going to have to buy new tires so I wouldn't have a blow out on the highway & hurt myself or others. I was ENRAGED when I got home & the invoice said they checked my back tires. HE WAS TOLD 3 TIMES IT WAS THE DRIVER FRONT! The lesson is the most important thing is to sit in the service department & listen when buying a new car. The real cost of a car is time/money spent in maintenance NOT the sticker price. Kia of Wesley Chapel is not reliable. More

Report | Print