Mike Good

I had a very disappointing experience working with Mike, the finance manager at Kia, when I leased two vehicles. What should have been an exciting and straightforward process turned into a frustrating and u the finance manager at Kia, when I leased two vehicles. What should have been an exciting and straightforward process turned into a frustrating and uncomfortable situation. From the start, communication was poor and I felt like I wasn’t being treated with honesty or respect. Important details were either glossed over or not clearly explained, and I had to repeatedly ask for clarification on basic terms. Instead of being helpful, Mike came across as dismissive and more focused on pushing paperwork through than making sure I understood what I was signing. Leasing one vehicle is a big decision—leasing two should come with even more care and professionalism. Unfortunately, that wasn’t the case here. I left feeling taken advantage of rather than valued as a customer. I would strongly recommend that anyone working with this dealership double-check everything and consider asking for a different finance manager. This experience definitely left a bad impression. More

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George Ryan has always been so helpful and positive. I’ve came here with him to get my car, my brothers and now my daughters. His so patient on showing us different types of cars and he does everything I’ve came here with him to get my car, my brothers and now my daughters. His so patient on showing us different types of cars and he does everything he can to get us approved More

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George Ryan was so helpful, this is the 3rd car we get with him. He does everything he can to get us to go home with a car, he is also super patient! I 100% recommend him and recommend the dealer ship Kia with him. He does everything he can to get us to go home with a car, he is also super patient! I 100% recommend him and recommend the dealer ship Kia More

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*Bad Experience with Finance Manager Mike Good* On 06-24-25 I purchased my Kia lease at the Wesley Chapel Dealership. I had good interaction with everyone except Mike Good, the finance manager. 06-24-25 I purchased my Kia lease at the Wesley Chapel Dealership. I had good interaction with everyone except Mike Good, the finance manager. I am surprised by the all the five star reviews on the Kia website for Mike. Something tells me they are getting filtered… I also echoed my concerns to Jayson Lowe who I interacted before coming and he was very helpful throughout. When I refused to take any of the extra packages, he gave me a lengthy lecture and continued to push me, saying I was making a mistake. He even went as far as to say that the cars were "crap" and that the only thing covered in the 4-5th year would be the AC. When I refused financing, he suggested I use keep my money to pay off my mortgage instead, claiming it would be better for me. He also mentioned that he worked at Toyota before and claimed those cars were "crap" too. His responses were curt and condescending. He also asked if I had ever done this before attempting to further keep pushing me into his agenda. What a terrible salesman. Overall, the experience was frustrating and unprofessional. More

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George was kind and fantastic! I will definitely recommend him family and friends. We are happy with our purchase and experience. I will definitely recommend him family and friends. We are happy with our purchase and experience. More

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Had a great experience with George. He had a good demeanor and was very patient and professional. Thanks to Dave the sales manager. He did a great job. He had a good demeanor and was very patient and professional. Thanks to Dave the sales manager. He did a great job. More

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Amazing customer service and very knowledgeable team working together to make this a great experience. We definitely recommend this dealership to anyone looking to purchase a great vehicle. working together to make this a great experience. We definitely recommend this dealership to anyone looking to purchase a great vehicle. More

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Excelente servicio y una persona muy amable y muy dispuesta a ayudar, estamos muy agradecidos. dispuesta a ayudar, estamos muy agradecidos. More

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Best car purchase experience I have ever had. They worked with me and were very professional. And I love the perks! They worked with me and were very professional. And I love the perks! More

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Excelente ser humano. Muy agradecido por su servicio, dedicación y compromiso. Estuvo muy comprometido y empático con mi situación de buscar el mejor negocio en donde amba Muy agradecido por su servicio, dedicación y compromiso. Estuvo muy comprometido y empático con mi situación de buscar el mejor negocio en donde ambas partes salimos beneficiado. Lo único que puedo decir gracias por el servicio ofrecido hacia mi. No dejando atrás a Luis Castellano ya son parte de mi familia. More

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